When you work on the phone all day as a customer service representative, the telephone is the one and only tool that will make or break your success. The phone is probably the most used tool in modern business. **Answering the phone professionally The rules for answering a telephone are simple but they need to be continually...
It has its pros, as well as cons and the industry involved in it has grown most rapidly in the last 15 year. Therefore, does virtual communication influence us positively or negatively? Becoming virtual in the means of communication has changed our lives forever. Recent studies tell that about 75% of the people in North-America use the internet and from that 95% u...
Lisa 1 Eesti psühholooge Psühholoogia alused Talis Bachmann, Rait Maruste kirjastus ilo, 2003 EESTI PSÜHHOLOOGE Eestikee...
Oliver Kelder, 10d ALEXANDER GRAHAM BELL ( 1847 - 1922 ) INVENTION of the TELEPHONE. Alexander Bell was born a Scot, on the 3rd March, 1847, at 16 South Charlotte Street, Edinburgh, Scotland. His middle name of Graham he added at a later date to give his name more ' class '. Educated at Edinburgh's Royal High School and at the Universit...
Sisukord A.2 Infotehnoloogia juhtimine Management of IT..........................................................................................................2 A.2.1 Infotehnoloogia strateegia IT strategy .............................................................................................................. 2 A.2.1.1 Mõista infotehnoloogia strateegia vajadust. Evaluat...
On a TAB diagram, the thinnest string, (or 1st string as its most commonly called) is at the top - The thickest (or 6th string) is at the bottom. This is clearly demonstrated in the 1st example below. The following diagram shows you how tablature relates to the guitar fret board: Some of you may notice that this guitar seems upside down in relation to how you play. This is simply the way that guitar music is generally written. Now if you transfer this same model to a written format you will get TAB, which can be seen below. So the lines above indicate the strings on a guitar. The top line of the TAB being the thinnest string of the guitar, and the bottom line on the TAB chart indicating the thickest string of the guitar. Now if you look at your guitar you will see metal bars th...
The current paper examines those features that contribute to general government budget, both from the revenue perspective and from the expenditure perspective. As is known, the structure of government expenditures depends directly on the role of the government in regulating the economy. While considering the government expenditure some problems arise. Firstly, the low level of government investment in relation to GDP. Another important problem of transition economies is their high level of social expenditures. At the same time the process of European integration makes important demands on the growth of government expenditures, which requires strengthening of public administration, increasing investments into infrastructure related to the environment etc. The extremely unfavourable demographic situation in Estonia and European integration require that go...
Rasedate ja imetavate emade toitumissoovitused (Marge Mahla) Sissejuhatus Kvaliteetne ja mitmekesine toit on inimese tervise jaoks olulise tähtsusega. Toitumise rolli tervise säilimisel tuleb vaadelda esmatasandi tervishoiuteenuste lahutamatu osana. Raseduse ja imetamise ajal on toiduenergia, vitamiinide ja mineraalainete vajadus tavalisest täiskasvanu vajadusest veidi erinev. Piisav ja tervislik...
420 2 AP Ends with an exam; lasts only for 1 semester. At the exam you get 2 questions and an exercise (50 sentences: establish the device used, recognize it, and name it). Care about the pronunciation of the terms....
LEXICAL STYLISTIC DEVICES Based on: interaction of lexical and interaction of denotational interaction of primary circumlocution other cases contextual mea...
STYLE The term "style" is polysemantic (has many meanings): a Latin word "stilus" originally meant a writing instrument used by ancient people. Already in classical Latin the meaning was extended to denote the manner of expressing one's ideas in written or oral form. Jonathan Swift defined style as "proper words in proper places". In present day English the word "style" is used in about a...
A warmer Earth may lead to changes in rainfall patterns, a rise in sea level, and a wide range of impacts on plants, wildlife, and humans. When scientists talk about the issue of climate change, their concern is about global warming caused by human activities. The increasing infrastructure instability is an important issue in relation to the influences of global climate change in urban areas. A serious issue pertaining to this is the dual nature of damage triggered by events combined with climate change and natural hazards. For example, catastrophic damage could result from the combination of global warming with a great earthquake, which is a worst-case scenario. Although this worst-case scenario has rarely occurred and presents a low probability of occurrence, counter...
Coulomb'i seadus (vektorkujul!). Kaks punktlaengut mõjutavad teineteist jõuga, mis on võrdeline nende kehade laengutega ning pöördvõrdeline nende vahelise kauguse ruuduga. , Seda saab kirja panna, kui kasutada meile juba tuntud vektorsümboolikat: Väljatug...
This happened despite the fact that their contract states that they will arrive within twentyfour hours of a call. Look at the underlined words and phrases. You will note that each of them has a particular function in the text: Although and despite the fact that suggest that one of the two ideas is surprising or unexpected in relation to the other. To give one example introduces an example. Moreover suggests that the following idea is in some way the same as the preceding idea. because introduces a reason. More practice is given in identifying the meaning of connectives in Task 2. We will look at them in more detail in Unit 6. TASK 2 Sentence connection Choose which of (a), (b) and (c) would be likely to follow the sentence and connective in each example. 1 One a...
Subject to paragraph 2, prior notification shall also be made of the use for the first time of each subsequent group 4 biological agent and of any subsequent new group 3 biological agent where the employer himself provisionally classifies that biological agent. 2. Laboratories providing a diagnostic service in relation to group 4 biological agents shall be required only to make an initial notification of their intention. 3. Renotification must take place in any case where there are substantial changes of importance to safety or health at work to processes andor procedures which render the notification out of date. 4. The notification...
1_fl_i-v L1. SISSEJUHATUS Mõtlemine on käsiteldav kui igasugune aktiivne vaimne protsess. Tulemuslikku mõtlemist iseloomustab abstraheerimine, analüüs ja süntees. Mõtlemisvahendite põhjal võib seda jaotada · kaemuslik-motoorne, · kujundlik · sõnalis-loogiline (verba...
When the SCR is turned off, it stays in a non-conducting state until it recieves another trigger.Therefore the SCR can be termed as one-operation thyristor or rectifier thyristor.B)the anode-side SCR with an n-gate lead.C)the cathode-side thyristor with a p-gate lead.C)most common device. 5)Input characteristic:The curves show the relation between the gate current and the gate voltage.This relation has a broad coherence area with a width that depends on the temperature and design properties of the device.The gate current has an effect upon the form of the characteristic.The value of a breakover voltage is the function of the gate current. The more the gate current, the lower level of voltage is required to switch on the thyristor. 6)Figure reflects the current and voltage tr...
Relatsioon Lähtu me ees pooldefineeri tud hulkade Cartes ius e korrutis es t ehk ris tkorrutis es t (öeldaks e ka ots ekorrutis ) A × B tähendab kõiki järj es tatud paaride hulka (a,b), kus a A j a b B. N 1: A ntud on hulgad A= { 1,2} j a B={ 1} Leia me : A × B= { (1,1),(2,1)} B × A ={ (1,1),(1,2)} J äreldus : A × B B × A Hu lga A × B alam h ulk a R n im etatak s e b in a...
Mis on 19. sajandi mõtlejate (nt. Matthew Arnoldi) arvates kultuur ja mis on selle lähenemise probleemid? Matthew Arnold ütleb:" Kultuur on parim, mida on maailmas öeldud ja mõeldud." Kultuur peaks olema täiuse poole püüdlemine läbi ilu ja tarkuse. Lähenemise probleemid: 1) liiga univ...
This is a temporary problem since the components causing the taint are lost (depurated) when normal conditions are restored. The ability of plants and animals to survive contamination by oil varies. The effects of an oil spill on a population or habitat must be viewed in relation to the stresses caused by other pollutants or by any exploitation of the resource. In view of the natural variability of animal and plant populations, it is usually extremely difficult to assess the effects of an oil spill and to determine when a habitat has recovered to its pre-spill state. In recognition of this problem detailed pre-spill studies are sometimes undertaken to define the physical, chemical and biological characteristics of a...