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Inglise keel: Letter of complaint (0)

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Punktid

LETTER OF COMPLAINT
Dear Mr Manager ,
I am writing to complain about the coffee set I bought from your shop two days ago. You have a really wide choice of beautiful coffee cups and sets . All your personnel was very competent and helpful. So I chose a lovely set. I was recommended to deliver the purchase to my house. I got the delivery in time, but then the trouble started . I started unwrapping the set and to my horror I discovered that two of the saucers were broken .
I would be grateful if you could substitute the broken items, otherwise I have to return the whole set and claim a refund. I have got the receipt .
Yours faithfully,
Mrs Jean Smith
TÕLGE:
Kallis Hr Manager
Kirjutan teile et kaevata kohvi koplekti üle mille ma ostsin teie poest kaks päeva tagasi. Teil on väga lai valik kauneid kohvi tasse ja komplekte. Terve teie personal oli väga kompetentne ja abivalmis. Nii et ma valisin armsa komplekti. Mulle soovitati ost kohale toimetada oma koju. Ma sain oma tellimuse kätte õigel ajal, aga siis algasid probleemid. Ma hakkasin komplekti lahti pakkima ja oma õuduseks avastasin, et kaks taldrikut olid katki.
Ma oleksin tänulik kui te saaksite asendada katkised esemed, vastasel juhul pean ma tagastama kogu komplekti ja nõudma kompensatsiooni. Mul on alles ka ostutšekk.
Ustavalt teie
Pr Jean Smith
Näidiskiri
You and your friends rented the holiday apartment in the advertisement below for a week. However, there were a number of problems and you left after just three days. You have decided to write a letter of complaint to the agency you rented the apartment from. Read the advertisement and the Notes you have made. Then write your letter to the agency, saying why you are dissatisfied and telling them what action you want taken.
(Sina ja sinu sõbrad rentisid puhkuseks korteri nädalaks reklaamist , mis on siin all. Kuid, seal oli mitmeid probleeme ja te lahkusite juba kolme päeva pärast. Sa oled otsustanud kirjutada kaebekirja agentuurile kellelt rentisite korteri. Loe reklaami ja märkmeid mida kirjutasite. Seejärel kirjuta kiri agentuurile , räägi miks te polnud rahul ja mida te tahate et nad teeks .)
Kaunis rannaäärne korter rentida
1) Ruumikas korter 50 meetrit liivarannast
2) Kolm magamistuba. Hästi varustatud köök
3) Suur rõdu ja hea vaade
4) Hea väärtusega
Dear Sir/ Madam ,
I am writing to complain about the holiday apartment I rented from you on 15August. I believe your advertisement was misleading in a number of ways .
Firstly, the apartment was by no means spacious. The rooms were cramped and there was very little storage space. Also, the distance from the beach was in fact ten times farther than you claimed .
Furthermore, the balcony railing was broken. This was quite dangerous and could have caused an accident. In addition , it overlooked an unattractive car park in contrast to the ‘great view’ you advertised. Finally, the kitchen was poorly equipped and a lot of essential items were missing, such as plates and saucepans. Consequently, I felt I could not stay any longer and returned home after three days.
As you can imagine , I am quite disappointed. I feel I am entitled to a partial refund in addition to an apology for the inconvenience caused. I look forward to receiving a prompt reply .
Yours faithfully,
Sally Brown
Kallis Härra/Proua
Kirjutan teile, et kaevata puhkus korteri üle, mille ma rentisin teilt 15 august. Ma usun, et teie kuulutus oli eksitav väga mitmel viisil.
Esiteks, korter polnud mitte mingil moel ruumikas. Toad olid kitsad ja ruumi hoiustamiseks oli väga vähe. Ning vahemaa rannast oli kümme korda suurem kui te väitsite.
Edasiseks oli rõdu käepide katki. See oli päris ohtlik ja oleks võinud põhjustada õnnetuse. Lisaks oli vaade sellelt koledale autoparklale kontrastiks teie reklaamitud kaunile vaatele. Ning viimaks, köök oli halvasti varustatud ning paljud elementaarsed esemed puudusid, näiteks taldrikud ja kastrulid. Selle tagajärjeks tundsin ma et ei suuda jääda kauemaks ja naasin koju peale kolme päeva.
Nagu võite ette kujutada, olen ma päris pettunud . Tunnen, et mul on õigus osaliselt raha tagasi saada vabanduseks ebameeldivuste tõttu. Oodates kiiret vastust.
Ustavalt teie
Sally Brown
Inglise keel-Letter of complaint #1 Inglise keel-Letter of complaint #2 Inglise keel-Letter of complaint #3
Punktid 10 punkti Autor soovib selle materjali allalaadimise eest saada 10 punkti.
Leheküljed ~ 3 lehte Lehekülgede arv dokumendis
Aeg2018-03-29 Kuupäev, millal dokument üles laeti
Allalaadimisi 15 laadimist Kokku alla laetud
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