Leidsid 33 sarnast õppematerjali, mis on seotud failiga "Inglise keel: Letter of complaint". Need materjalid aitavad sul teemat sügavamalt mõista.
korter, complain, apartment, sally, brown, letter, days, broken, could, katki, complaint, dear, manager, coffee, deliver, started, items, return, claim, refund, yours, kirjutan, holiday, there, agency, köök, rõdu, quite, caused, addition, look, bought, shop, really, wide, choice, sets, chose, lovely, purchase, delivery, horror, discovered, gratefulSubject: Suggested improvements Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways.
Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs,
of vocabulary and grammatical structures, spelling and punctuation (a capital letter at the beginning of a sentence, a full stop to finish sentences, avoid exclamation marks), use of linking devices (but not the ones you would definitely use in an essay) Letter of complaint Salutation Dear Mr/Mrs/Ms… Dear Sir or Madam Paragraph 1 Reasons for writing: state the subject of your complaint CLEARLY in the first paragraph. I am writing to complain about a holiday I booked with your company. I am writing to say that I am not satisfied with the standard of service at your restaurant. I am writing to you regarding the faulty TV-set which I bought from your store two weeks ago. I am writing in connection with a faulty appliance which I recently bought from your store. I am writing to express my utmost dissatisfaction with the service I received from your staff. I wish to make a serious complaint regarding your inefficient staff.
These letters are often written in response to an advertisement. 1. What is the intended purpose of the inquiry that I intend to write? 2. Who is the intended recipient? 3. How can I let my recipient know that I am seriously interested in their product/service/job offer? General Rules to Follow: Be polite. Be clear and organized about what you want/need to know. Express thankfulness for time and effort. The K.I.S.S. principle keep it short and simple SAMPLE LETTER Dear Ms Smith I am writing in response to your advertisement to enquire about the pub and restaurant placement in England. /I am writing to enquire about the pub and restaurant placement in England, as advertised by you. To start with, where in England/in which area of England is the workplace located? Could you also tell me which positions are available/you are seeking to fill, and how long a workday/how many hours a shift would be
FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets
Mrs Miss Ms Ms is a modern form of address for women. It replaces the traditional forms of Mrs and Miss. Greetings Good morning/afternoon/evening! 'How are you?' Very often people expect you to say something positive. Here's a breakdown of how you can express how you really are without complaining too much. · Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So so, thanks. / So and so, thanks. · Not so good, actually 1 The English alphabet Spelling Work with your partner and spell out first your name and then some names of places. Write down each letter as you hear it, and then say the word. The English alphabet on the phone:
RSVP by 15 September. 1 Kirjapraktika Portfoolio 2013 c) postcard Hi Dad Being in Portugal has been amazing so far. Jeremy and I have seen so many wonderful things. We've been swimming almost every day. I have also enjoyed the vibrant night life they enjoy here, we went dancing last night. I only wish I could share more of it with you guys. I miss you all so much. Lots of love and kisses to everyone! Love Regina 3. Descriptions a) an object My bed in the dormitory is a bunk bed. It is a huge old light brown wooden piece of furniture. It squeaks when I switch sides or when I climb into it. I sleep on the second level and sometimes I am truly scared for my life. It is not as sturdy as I would like it to be. The bottom step on the ladder is
Dear Sir, I am writing to complain about the Beautiful China Figure I ordered from your company. I believe your advertisement was misleading in a number of ways. Firstly, it was said to be delivered within ten days but when I received the package, three weeks had already passed. Also, my friend's birthday had passed, it was supposed to be a gift for him. I had to buy a new gift for him and now I do not have anything to do with this figure. Secondly, the figure was cracked and it did not look like the one on the advertisement. The engraved message I chose was also wrong and misspelled. The plaque surface where the message was engraved was scratched and silver but it should have been golden, like it was
Smith (ja eesnime ei tohi kirjutada!!!) * Kui teame nime, siis lõpp Yours sincerely ja allkiri ja ülesandes antud nimi * Kui nime pole öeldud, siis Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja allkiri ja ülesandes antud nimi Enda nime ei tohi mitte mingil juhul kirjutada!!!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Kirjade tüübid: 1) Kui peate kirjutama kirja , kus tuleb kelleltki nõu küsida, siis alustage: I am writing to ask if you could help me with... I am writing to ask for your advice... Ja lõpetage I would appreciate if you could give me your advice as soon as possible või I look forward to receiving your advice... 2) Kui peate kirjutama kirja , kus tuleb ise nõustada, siis alustage: I am writing in reply to your letter asking advice about.... Ettepanekuid tehke nii ---- I would suggest that, I would advise you to... If I were you, I would do ( teine tingimuslause. Ja saate plussid veel keerulise konstruktsiooni eest)
fact that, while, on the other hand To list points: firstly/to begin with/in the first place, secondly/ furthermore/also/moreover/in addition To add emphasis: especially, in particular, particularly, more importantly To conclude/summarise: taking everything into account, all things considered, to sum up To make recommendations: I would recommend/suggest ..., one solution/recommendation would be to..., it would be a good idea to... To express cause and result: by doing this, we could..., doing this would solve the problem, in order to, so that, this would mean that, as a result, this way General outline for letters: Salutation - Paragraph 1 - Paragraphs 2, 3 - Final paragraph - Name Dear... Reason for writing development closing remarksYours... Ametlik kiri, kui saaja nimi on teada 2nd August, 2011 Dear Mr Smith, ------------------------------------------------ Yours sincerely, Mary Stevens
i would appreciate a reply at Ask for help,advice i hope to see you)Hi!how are u? Are u doing anything your earliest Do u think i should..?Do u have any idea convenience(esimeselvõimalusel)..i about...?What do u advice? What can i do? this weekend?we have decided to do a party and we would love it if you could come. look forward to hearing from you. GIVING ADVICE: ACCEPTING(Thanks for the invitation to the For a job Opening remarks, express sympathy party.Sound like a great idea i am writing with reference(viidates) Give advice --opening remarks, thanks for invitation to your advertisement in the
much of packaging. Use metal or glass reusable bottles. 2. Get rid of bottled water - many companies now sell reusable water bottles as a substitute. 3. Forget plastic food containers and replace them by reusable containers. Bring your to-go mug with you to the coffee shop 6. Recycle everything - check everything before you put it in the trash, as more and more items are able to be recycled these days. (Bernard Marcus http://www.conserve-energy-future.com/causes-effects-solutions-of-plastic-pollution.php) TASKS 1. Translate the italicized prepositional expressions and bold words in the text. Make sure that your translation is appropriate! 2. Find out 10 preposterous facts about plastic pollution. 3. And now, based on the above, write an essay trying to find solutions to the problem. Will you follow the essay rules described below.
2 If you need somewhere to stay overnight, surf the Internet. Cheap hostels are easy to find. 3 After the last lesson we were ... to go, but we all stayed to discuss the trip. 4 The children looked annoyed so the teacher repeated the question. 5 If you don't need the gloves immediately, it's ... to wait until the sales start. 6 It's wise to remember the birthdays of your family and friends. 7 Gina's mum was puzzled to hear about the broken window. 8 I was ... to have a matchbox on me, so we could light a candle. 6. Translate. 1 Ma asun teele. Kohtumiseni homme! I'm off, see you at home! 2 Võta aega ja mõtle see läbi enne, kui vastad. Take your time and thing it through, before you answear. 3 Mis lahti? Kas te kaklesite? What's up? Fighted you? 4 Mul tuli hea mõte. Miks me ei võiks üllatuspidu teha? I hit upon an idea, why couldn't we do the sürpriise party?
muudatustest teadma saama - to learn about some changes kas saite aru? - got it? sekretariaat - the general secretarial office ma ootan, et sa trükid nad kohe välja - I expect you to type them out immediately saada nad kohe ära - send them off as soon as possible sinu ülesandeks on määrata ametlikke kohtumisi - you task is to make appointments kui ma olen kohal - If I'm in konsulteeri minuga - consult me first alati võib midgai juhtuda - something could always happen siiamaani - so far juhatuse koosolek - the board meeting too need minule allakirjutamiseks - brnig them here for me to sign muuseas - by the way küll sa õpid aegsasti - You'll learn in good time sul peaks olema minu päevaplaan - you ought to have my timetable kui mind ei ole kohal - If I'm out otsusta vastavalt minu tööplaanile - make decisions in according with my time table 17 pane kastad heasse korda - put all the files in good order tass lamget teed - a cup of strong tea
The report is based on the students' responses to the questionnaire administered by the school's doctor. Meals The survey have revealed that the students do not have enough meals. Only eight of those questioned eat before school, and half of them have their midday meal at school. Worryingly, as few as four students have both breakfast and school lunch. Still more disturbing is the fact that an alarming proportion--approximately onethird--of the students have neither. Eating brown bread Interestingly enough, bread, a good source of fiber, enjoys popularity among young people. 75 per cent of the students surveyed eat three or more slices of brown bread per day, with only a quarter of respondents restricting themselves to one or two slices. Eating fat As regards fat consumption, the majority of the students eat margarine. Four students prefer butter, and another four eat neither. Conclusion
GRAMMAR 1 and 2. Helpful marginal notes throughout the books have been provided to reinforce existing skills and call attention to common problem areas. We wish you every success in your pursuit of English proficiency. 1 What is Grammar? 5 The Simple Past Tense 98 Regular and Irregular Verbs 99 Was and Were 104 2 The Capital Letter 6 The Past Progressive Tense 106 The Future Tense 108 Can and Could 112 May and Might 113 3 Nouns8 Do, Does and Did 115 Common Nouns 8 Would and Should 120 Proper Nouns 13
Lydia, my love, though you are the youngest, I dare say Mr. Bingley will dance with you at the next ball." "Oh!" said Lydia stoutly, "I am not afraid; for though I am the youngest, I'm the tallest." The rest of the evening was spent in conjecturing how soon he would return Mr. Bennet's visit, and determining when they should ask him to dinner. Chapter 3 Not all that Mrs. Bennet, however, with the assistance of her five daughters, could ask on the subject, was sufficient to draw from her husband any satisfactory description of Mr. Bingley. They attacked him in various ways--with barefaced questions, ingenious suppositions, and distant surmises; but he eluded the skill of them all, and they were at last obliged to accept the second-hand intelligence of their neighbour, Lady Lucas. Her report was highly favourable. Sir William had been delighted with him. He was quite young,
9 Did he reading when he heard the scream? ____________________________________________________________________________________________ 10 Which book did you enjoying most? ____________________________________________________________________________________________ Marks: /10 Words, words, words 4 Write the words which mean the following. The first letter of each word has been provided. 1 Children wear this to school to make them look the same. u______________________ 2 A jacket and trousers made from the same material. s ______________________ 3 A man wears this round his neck and over his shirt to make him look smart. t _______________________ 4 We wear these to protect our clothing
India. The main reason for these defeats was that the Indian prince, Haidar Ali's army included a corps of rocket throwers. They used very large bamboo rockets which had a range of hundreds of metres. The British were determined to learn from their mistakes and a British officer, William Congrieve, began work on developing even bigger and better rockets. Within a few years Congrieve had developed 14 kg iron rockets that could be fired over 3200 m. These rockets were successfully used against Napoleon in the battle of Waterloo and during the US War of Independence. By the 1889s other applications for rockets were being developed. They were used for signalling, for whaling, and even for rescuing people from sinking ships. If a boat got into trouble near to the shore, a rocket with a thin rope tied to it would be fired out over the boat; survivors in lifeboats could use the ropes to pull themselves ashore
2 been meaning 9 came 2 A 4 B 6 E old-fashioned-looking uniform, so 3 got 10 grew 5 1 at first hand 5 maiden voyage I would guess that it's a private 4 fell 11 were chatting 2 tuberculosis 6 mine school, but it could be a state 5 seen 12 walked school. It's hard to say. 6 were waiting 13 didn't admit 3 stewardess 7 retirement 7 was looking 4 wonderful 2 1 I reckon they are about 17 years old.
"We should head to a bar and celebrate." I wasn't surprised by my roommate's emphatic pronouncement. Cary Taylor found excuses to celebrate, no matter how small and inconsequential. I'd always considered it part of his charm. "I'm sure drinking the night before starting a new job is a bad idea." "Come on, Eva." Cary sat on our new living room floor amid a half-dozen moving boxes and flashed his winning smile. We'd been unpacking for days, yet he still looked amazing. Leanly built, dark-haired, and green-eyed, Cary was a man who rarely looked anything less than absolutely gorgeous on any day of his life. I might have resented that if he hadn't been the dearest person on earth to me. "I'm not talking about a bender," he insisted. "Just a glass of wine or two. We can hit a happy hour and be in by eight." "I don't know if I'll make it back in time." I gestured at my yoga pants and fitted workout tank
The weather on the British Isles has a bad reputation. It is very changeable and fickle. The British say that there is a climate in other countries, but we have just weather. If you don't like the weather in England, just wait a few minutes. It rains very often in all seasons in Great Britain. Autumn and winter are the wettest. The sky is usually grey and cold winds blow. On the average, Britain has more than 200 rainy days a year. The English say that they have 3 variants of weather: when it rains in the morning, when it rains in the afternoon, and when it rains all day long. Sometimes it rains so heavily, that they say «It's raining cats and dogs». Britain is known all over the world for its fogs. Sometimes fogs are so thick that it's impossible to see anything within a few meters. The winter fogs of London are, indeed, awful; they surpass all imagination
Thinner, Bigger, Faster, Stronger? How to Use This Book FUNDAMENTALS--FIRST AND FOREMOST The Minimum Effective Dose: From Microwaves to Fat-Loss Rules That Change the Rules: Everything Popular Is Wrong GROUND ZERO--GETTING STARTED AND SWARAJ The Harajuku Moment: The Decision to Become a Complete Human Elusive Bodyfat: Where Are You Really? From Photos to Fear: Making Failure Impossible SUBTRACTING FAT BASICS The Slow-Carb Diet I: How to Lose 20 Pounds in 30 Days Without Exercise The Slow-Carb Diet II: The Finer Points and Common Questions Damage Control: Preventing Fat Gain When You Binge The Four Horsemen of Fat-Loss: PAGG ADVANCED Ice Age: Mastering Temperature to Manipulate Weight The Glucose Switch: Beautiful Number 100 The Last Mile: Losing the Final 510 Pounds ADDING MUSCLE Building the Perfect Posterior (or Losing 100+ Pounds) Six-Minute Abs: Two Exercises That Actually Work
worldwide. The Indians have created virtual economy in the communities they live. When a dollar 2 comes into the community, because of spider-web mentality, that dollar does not leave the community. They reinvest it by buying from other Indians. Indians have studied the art of being a major economic force in America without antagonizing any particular group. You don’t see them in hostile neighbourhood, where they could be held hostage by the anger of that group. They are mostly in businesses which cater to every group – newspaper retailing, taxi/limousine, gas station ownership, and motel/hotel operators. The Jews have used to some extent this “Spider Web Economic” doctrine, but not on the scale of Indians. The Indians are its best ardent practitioners. It is the only and best economic method I have seen which can easily catapult an economy like ours out of its indolent state. I feel totally librated
Rosie Well, I won't be eating it. 4 disapprove of Leo Why not? What's the big fuss 5 long run about GM food? 6 to disagree Rosie It's unknown territory. We don't know enough about what effects it may have on the human body. You 4 know, they talk about how GM food 1 h 2 e 3 d 4 a could affect our digestion, cause 5 b 6 c 7 f 8 g allergies, that sort of thing. 5 1 unfriendly Leo There's a lot of controversy around it, but no actual evidence to 2 incorrect prove that GM food does us any harm. 3 completely Rosie I don't agree with that 4 totally argument, I'm afraid. There may be no 5 perfectly
This is what your life is meant to include. You are engineered for success and designed to have high levels of self-esteem, self-respect, and personal pride. You are extraordi- nary; there has never been anyone exactly like you in all the history of mankind on earth.You have absolutely amazing untapped talents and abilities that, when properly unleashed and applied, can bring you everything you could ever want in life. You are living at the greatest time in all of human history. You are surrounded by abundant opportunities that you can take advan- tage of to realize your dreams. The only real limits on what you can be, do, or have are the limits you place on yourself by your own thinking.Your future is virtually unlimited. ■ GET REAL! How did you react to the preceding three paragraphs? You probably
According to My Sister Marilyn, Gladys's brother, Marion, hung himself upon his release from an asylum, and Della's father did the same in a fit of depression. Norma Jeane was declared a ward of the state, and Gladys' best friend, Grace McKee (later Goddard) became her guardian. After McKee married in 1935, Norma Jeane was sent to the Los Angeles Orphans Home (later renamed Hollygrove), and then to a succession of foster homes.[15] The Goddards were about to move to the east coast and could not take Monroe. Grace approached the mother of a neighbor boy, James Dougherty, about the possibility of her son marrying the girl. They married weeks after she turned 16, so that Norma Jeane would not have to return to an orphanage or foster care.[15] Monroe stated in her autobiography that she did not feel like a wife; instead she enjoyed playing with the neighborhood children until her husband would call her home for the evening.
minevikus kindlal ajal (in 1984, yesterday, last year etc). I saw my grandmother yesterday. Lisa went to the cinema, after that she went home right away. John wrote us two months ago. · Harjumust või korduvat tegevust minevikus. John always wore a hat. They played football every Monday. · Tegevust, mis toimus teatud ajaperioodil, kuid on kõnemomendiks lõppenud. He lived in this apartment for 5 years. Present Perfect Täismineviku moodustamine Jaatav vorm Eitav vorm Küsiv vorm I have asked I have not asked Have I asked? He/she/it has gone He/she/it has not gone Has he/she/it gone? We/you/they have made We/you/they have not made Have we/you/they made?
TWILIGHT By Stephenie Meyer Contents PREFACE 1. FIRST SIGHT 2. OPEN BOOK 3. PHENOMENON 4. INVITATIONS 5. BLOOD TYPE 6. SCARY STORIES 7. NIGHTMARE 8. PORT ANGELES 9. THEORY 10. INTERROGATIONS 11. COMPLICATIONS 12. BALANCING 13. CONFESSIONS 14. MIND OVER MATTER 15. THE CULLENS 16. CARLISLE 17. THE GAME 18. THE HUNT 19. GOODBYES 20. IMPATIENCE 21. PHONE CALL 22. HIDE-AND-SEEK 23. THE ANGEL 24. AN IMPASSE EPILOGUE: AN OCCASION twilight STEPHENIE MEYER LITTLE, BROWN AND COMPANY New York Boston Text copyright © 2005 by Stephenie Meyer All rights reserved. Little, Brown and Company Time Warner Book Group 1271 Avenue of the Americas, New York, NY 10020 Visit our Web site at www.lb-teens.com First Edition: September 2005 The characters and events portrayed in this book are fictitious. Any similarity to real persons, living or dead, is coincidental and not intended by the author. Library of Congress Cataloging-in-Publication Data Meyer, Stephanie, 1973--
There was nothing to be done 12.Räägitakse, et see kohvik on kinni pandud This cafe is said to have been closed 13.Sul oleks parem kohe minna You had better go at once 14.Ma pigem ei läheks sinna I would rather not go there 15.Mul ei jää muud üle kui nõustuda temaga I cannot but agree with him 16.Niimoodi toimida oli kasutu To act like this was useless 17.Minu kavatsus oli lahendada see probleem My intention was to solve the problem 18.Ta ei suutnud seda tõestada He could not prove it 19.Ta hakkas aru saama, et ta on eksinud He came to realise that he was mistaken 20.Ta näis kõhklevat She appeared to be hesitating 21.Teda peetakse targaks meheks He is believed to be a clever man 22.Teda sunniti lepingule alla kirjutama He was made to sign the treaty 23.Ta tavatses lugeda põnevusromaane She used to read thrillers 24.Varsti ta õppis vene keelt rääkima Soon she learned to speak Russian 25.Ma ei teadnud mida vastata I did not know what to answer 26
The turmoil that attends your sort of people, Their carriages forever at the door, And all their noisy footmen, flocked together, Annoy the neighbourhood, and raise a scandal. I'd gladly think there's nothing really wrong; But it makes talk; and that's not as it should be. CLEANTE Eh! madam, can you hope to keep folk's tongues From wagging? It would be a grievous thing If, for the fear of idle talk about us, We had to sacrifice our friends. No, no; Even if we could bring ourselves to do it, Think you that everyone would then be silenced? Against backbiting there is no defence So let us try to live in innocence, To silly tattle pay no heed at all, And leave the gossips free to vent their gall. DORINE Our neighbour Daphne, and her little husband, Must be the ones who slander us, I'm thinking. Those whose own conduct's most ridiculous, Are always quickest to speak ill of others; They never fail to seize at once upon The slightest hint of any love affair,
She tried call- ing attention to them by shifting their location to a more central display area; no luck. She even told her sales staff to "push" the items hard-again without success. Finally, the night before leaving on an out-of-town buying trip, she scribbled an exasperated note to her head saleswoman, "Everything in this display case, price x '/2 ," hoping just to be rid of the offending pieces, even if at a loss. When she re- turned a few days later, she was not surprised to find that every article had been sold. She was shocked, though, to discover that, because the employee had read the '''/2'' in her scrawled message as a "2," the entire allotment had sold at twice the original price! That's when she called me. I thought I knew what had happened but told her that, if I were to explain things properly, she would have to listen to a story of mine.
12. Duel in the Ether: I 13. Duel in the Ether: II 14. Censors, Scramblers, and Spies 15. The Scrutable Orientals 16. PYCCKAJI Kranrojioras 17. N.S.A. 18. Heterogeneous Impulses 19. Ciphers in the Past Tense 20. The Anatomy of Cryptology Suggestions for Further Reading Index A Note on the Abridged Version MANY PEOPLE have urged me to put out a paperback edition of The Codebreakers. Here it is. It comprises about a third of the original. This was as big as the publishers and I could make it and still keep the price within reason. In cutting the book, I retained mainly stories about how codebreaking has affected history, particularly in World War II, and major names and stages in the history of cryptology. I eliminated all source notes and most of the technical matter, as well as material peripheral to strict codebreaking such as biographies, the invention of secondary cipher systems, and miscellaneous uses of various systems.
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