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A complaint letter - sarnased materjalid

order, phone, working, screen, could, full, march, dear, madam, complain, bought, shop, later, first, button, broken, open, colour, device, almost, black, addition, sound, little, adjust, reason, camera, either, explain, replace, refund, look, foward
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Letters

TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs, I am writing to complain about the poor quality of the items which I received from your company. I have no other alternative but to cancel the order which 1

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LETTERS

Be clear and organized about what you want/need to know. Express thankfulness for time and effort. The K.I.S.S. principle ­ keep it short and simple SAMPLE LETTER Dear Ms Smith I am writing in response to your advertisement to enquire about the pub and restaurant placement in England. /I am writing to enquire about the pub and restaurant placement in England, as advertised by you. To start with, where in England/in which area of England is the workplace located? Could you also tell me which positions are available/you are seeking to fill, and how long a workday/how many hours a shift would be? As for accommodation, what would the three-month rent be in total? Finally, I was wondering/may I ask how much I could expect to earn/what the offered salary is. Being an 18-year-old school leaver from Estonia, I am eager to improve my English skills as well as gain work experience in catering services abroad. I would therefore appreciate it if you gave me more

Inglise keel
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Inglise keele eksamiks erinevad kirjanäited

Report To:headmaster From:Liis Subject: Suggested improvements Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I

Inglise keel
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Writing advertisement

18th February, 2015 Dear Ms Lake, I am writing to you regarding the advertisement in “Yes! Student magazine”. I would like to apply for the position of Activities Organiser. I am an 18-year-old student from Tallinn, Estonia. This year I am finishing the high school and I am planning to go to Ireland for my university studies. I had previous experience in organising events for children while working in “Vesiroos”, a summer camp in Estonia in July and August 2014. My duties included arranging outdoor games for children aged 7-11. I am confident that I am suitable for the job because I am good at organising different leisure activities. Furthermore, I love working with children and I have plenty of ideas what to do in a summer camp. I would like to enquire about the work in the camp. Could you let me know how many people will take part in one group

Inglise keel
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Kirja kirjutamine inglise keeles

Dear Sir/Madam (,) ----- Yours faithfully (,) (no name) Dear Ms/Mr Smith (,) ---- Yours sincerely (,) (w/ name) Layout My address Name Receiver’s name Address Salutation ( Dear Sir/Madam, Dear Mr/Ms/Mrs/Miss) Introduction: WHY I am writing Main body of the letter: WHAT I want to say ONE thing at a time; explain Conclusion: Solution, polite closure, reference for future meeting etc. Sign off (Yours faithfully, yours sincerely) Name Letter of Complaint 1. Salutation 2. Reasons for writing I am writing to complain about a kettle … 3. Complaint with justification / explanation

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FORMAL LETTER

FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets TYPES OF LETTERS 1) Asking for advice I am writing to ask if you could help me with … I am writing to ask for your advice … Closing line: I would appreciate if you could give me your advice as soon as possible. I look forward to receiving your advice …

Inglise keel
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The letter of complain

January 17, 2014 Dear Sir/Madam I am writing to complain about the computer I bought at your store last week. When I tried to turn the computer on at home, it did not work. The screen was black and the computer made an odd noise. I performed in the manner as the user manual wrote. Since the computer was guaranteed for 2 years, I took it back to your store but the shop assistant did not help me. She was impolite and arrogant and she said that she could do nothing. I am most disappointed and require my money back or a new product. I hope that this problem will find a solution in a week. Yours faithfully Mari Mets (117)

Inglise keel
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Inglise keele eksamiks valmistumine, kirjutamise reeglid

(friends, relatives) ect.. official position or to people u dont know well  An informal greeting (Dear  Formal greetings (Dear Mr and  Formal greetings: Dear Sir/Madam-when u dont know the Lucy, Uncle Bill,Mum) Mrs Jones, ) name.  Friendly, relaxed style (How  Informal endings (Best wishes, Dear Mr/Mrs/Ms- when u know name. + full name )  For example_:(the item in question,

Inglise keel
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SCIENCE AND TECHNOLOGY

India. The main reason for these defeats was that the Indian prince, Haidar Ali's army included a corps of rocket throwers. They used very large bamboo rockets which had a range of hundreds of metres. The British were determined to learn from their mistakes and a British officer, William Congrieve, began work on developing even bigger and better rockets. Within a few years Congrieve had developed 14 kg iron rockets that could be fired over 3200 m. These rockets were successfully used against Napoleon in the battle of Waterloo and during the US War of Independence. By the 1889s other applications for rockets were being developed. They were used for signalling, for whaling, and even for rescuing people from sinking ships. If a boat got into trouble near to the shore, a rocket with a thin rope tied to it would be fired out over the boat; survivors in lifeboats could use the ropes to pull themselves ashore

Inglise keel
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Inglise keele jaotusmaterjal

Mrs Miss Ms Ms is a modern form of address for women. It replaces the traditional forms of Mrs and Miss. Greetings Good morning/afternoon/evening! 'How are you?' Very often people expect you to say something positive. Here's a breakdown of how you can express how you really are without complaining too much. · Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So ­ so, thanks. / So and so, thanks. · Not so good, actually 1 The English alphabet Spelling Work with your partner and spell out first your name and then some names of places. Write down each letter as you hear it, and then say the word. The English alphabet on the phone:

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Inglise keele riigieksami kirjutamise spikker / suur kokkuvõte

fact that, while, on the other hand To list points: firstly/to begin with/in the first place, secondly/ furthermore/also/moreover/in addition To add emphasis: especially, in particular, particularly, more importantly To conclude/summarise: taking everything into account, all things considered, to sum up To make recommendations: I would recommend/suggest ..., one solution/recommendation would be to..., it would be a good idea to... To express cause and result: by doing this, we could..., doing this would solve the problem, in order to, so that, this would mean that, as a result, this way General outline for letters: Salutation - Paragraph 1 - Paragraphs 2, 3 - Final paragraph - Name Dear... Reason for writing development closing remarksYours... Ametlik kiri, kui saaja nimi on teada 2nd August, 2011 Dear Mr Smith, ------------------------------------------------ Yours sincerely, Mary Stevens

Inglise keel
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Writing a formal letter in english about a newspaper ad

Then write your letter to Mr. Siddique. Write a letter of 120 words. Do not write any addrsses. Flat to let Finsbury Park how far from central London? 10 minutes from Manor House tube Self-contained ground floor flat big enough for two? Bedroom, living room, study room Fully furnished what furniture? 90 pounds per week any extras to pay like electricity? Ideal for student 36 Stewart Street does it have a phone? available how soon? London N4 2PP 0181 809 7985 A letter starts with a date, except when it is said that the date is not necessary. Usually on national examination, the date is already written on the writing paper. Date must be written on the first line of the task and aligned right. Possible ways of writing: May 8, 2010 8 May 2010 Any other ways of writing a date is not advised because if you do so, you may lose points in an extremely easy part of a writing task.

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A letter and an essay

In this case, avoiding certain foods as prevention is obviously necessary. Other more serious genetic diseases, for instance neuropathies, spinocerebellar degenerations, and certain metabolic disorders, cannot be treated by prevention and need to be treated medically. In conclusion, although many illnesses are preventable, in some cases, however, it may already be too late for any prevention efforts; and the money could be spent on research and on developing cures for people with chronic disorders. Dear Sir/Madam, I am writing in the hope that you can help me with a problem regarding a camera that I have bought recently. On 24 April, I purchased a Canon digital SLR camera from a duty-free shop at Freetown Airport on my way from Freetown to Wondercity. The camera cost $599, and I paid for it by credit card.

Inglise keel
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Photographic camera

But it always required the photographer to craft the plates either in dark rooms of photographic studios or in portable laboratories. 6 How did it work? (HIGUERA) The scene was captured with a camera obscura focused onto a 16.2 cm × 20.2 cm (6.4 in × 8.0 in) pewter plate thinly coated with Bitumen of Judea, a naturally occurring asphalt, with a camera obscura by Niépce. The bitumen hardened in the brightly lit areas, but in the dimly lit areas it remained soluble and could be washed away with a mixture of oil of lavender and white petroleum. A very long exposure in the camera was required. Sunlight strikes the buildings on opposite sides, suggesting an exposure that lasted about eight hours, which has become the traditional estimate. A researcher who studied Niépce's notes and recreated his processes found that the exposure must have continued for several days. 7 photography firsts (SEBA)

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Letter of complaint

Dear Sir/Madam, I am writing to complain about the mobile phone which I bought from your store and about your customer service. I bought the phone on 15th September. I was told that the phone has guarantee for 6 months. It worked properly for three weeks. Then it suddenly stopped working, the screen went black and the buttons didn’t function. I immedately phoned your helpline and was told that this was completely my fault and i have to pay extra money for the repair. I think that it is unreasonable that I have to pay for the phone repair because guarantee is 6 months. I also think that in the future you should talk to your employees about their attitude. I would like to get my phone repaired for free. I look forward to hearing from you. Yours faithfully, xy

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Dey Bared to You RuLit Net

familiar as a favorite pair of shoes. They didn't view the steam billowing from potholes and vents in the sidewalks with romantic delight and they didn't blink an eye when the ground vibrated beneath their feet as the subway roared by below, while I grinned like an idiot and flexed my toes. New York was a brand new love affair for me. I was starry-eyed and it showed. So I had to really work at playing it cool as I made my way over to the building where I would be working. As far as my job went, at least, I'd gotten my way. I wanted to make a living based on my own merits and that meant an entry-level position. Starting the next morning, I would be the assistant to Mark Garrity at Waters Field & Leaman, one of the preeminent advertising agencies in the US. My stepfather, mega-financier Richard Stanton, had been annoyed when I took the job, pointing out that if I'd been less prideful I could've worked for a friend of his instead and

Inglise teaduskeel
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Jane Austen

Chapter 21 Chapter 42 Chapter 1 It is a truth universally acknowledged, that a single man in possession of a good fortune, must be in want of a wife. However little known the feelings or views of such a man may be on his first entering a neighbourhood, this truth is so well fixed in the minds of the surrounding families, that he is considered the rightful property of some one or other of their daughters. "My dear Mr. Bennet," said his lady to him one day, "have you heard that Netherfield Park is let at last?" Mr. Bennet replied that he had not. "But it is," returned she; "for Mrs. Long has just been here, and she told me all about it." Mr. Bennet made no answer. "Do you not want to know who has taken it?" cried his wife impatiently. "You want to tell me, and I have no objection to hearing it." This was invitation enough. "Why, my dear, you must know, Mrs

Kirjandus
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Guidelines for writing tasks

Writing tasks Formal letters 120 words I Tegemist on ametliku kirjastiiliga ja lühivormid (don't, can't, I'm etc.)on keelatud! Kaotate kohe punkte II * Dear Mr. Smith (ja eesnime ei tohi kirjutada!!!) * Kui teame nime, siis lõpp Yours sincerely ja allkiri ja ülesandes antud nimi * Kui nime pole öeldud, siis Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja allkiri ja ülesandes antud nimi Enda nime ei tohi mitte mingil juhul kirjutada!!!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Kirjade tüübid: 1) Kui peate kirjutama kirja , kus tuleb kelleltki nõu küsida, siis alustage: I am writing to ask if you could help me with... I am writing to ask for your advice... Ja lõpetage I would appreciate if you could give me your advice as soon as possible või I look

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Golden Grammar rules

Golden Grammar rules 1. Don't use an with own. Sue needs her own room. (NOT Sue needs an own room.) I'd like a phone line of my own. (NOT ... an own phone line.) 2. Use or rather to correct yourself. She's German ­ or rather, Austrian. (NOT She's German ­ or better, Austrian.) I'll see you on Friday ­ or rather, Saturday. 3. Use the simple present ­ play(s), rain(s) etc ­ to talk about habits and repeated actions. I play tennis every Saturday. (NOT I am playing tennis every Saturday.) It usually rains a lot in November. 4. Use will ..., not the present, for offers and promises. I'll cook you supper this evening

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Letter of application, complaint and inqury

Letter of application Salutation  Dear Sir or Madam  Dear Sir/Madam  Dear Mr/Mrs/Ms Paragraph 1  Reason for writing, name of the available position (+add the source, if available) I am writing to apply for the post advertised in... I am writing in response to your advertisement in... Paragraph 2, 3  What are you doing now, previous experience  Qualifications (also personality traits, if necessary) NB! Relevant information I have graduated from... (with honors) My degree is in... I attended a.... course

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The 4-Hour Body - An Uncommon Guide to Rapid Fat-Loss, Incredible Sex, and Becoming Superhuman - Timothy Ferriss

PERFECTING SLEEP FitBit Sleep Analysis WakeMate Sleep Analysis Zeo--Good Sleep Example Zeo--Bad Sleep Example Monophasic Sleep and Polyphasic Sleep REVERSING INJURIES Barefoot Walker's Feet and Modern Man's Feet Static Back Static Extension Position on Elbows Shoulder Bridge with Pillow Active Bridges with Pillow Supine Groin Progressive in Tower Alternative: Supine Groin on Chair Air Bench ART, Before and After Thoraco-dorsal Fascia The Chop and Lift Full and Half-Kneeling Ideal Placement on One Line Tricep Rope Attachment Single-Leg Flexibility Assessment Down-Left Chop Ideal Placement Down-Left Chop Ideal Placement Turkish Get-Up Start and Finish of Two-Arm Single-Leg Deadlift RUNNING FASTER AND FASTER Hip Flexors Stretch Reverse Lunge Demonstration Untrained and Trained Start Positions Reverse Hyper(extension) on a Bench and Swiss Ball Enzyme Activity Graph Super Quad Stretch

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Inglise keele kirjapraktika portfoolio

RSVP by 15 September. 1 Kirjapraktika Portfoolio 2013 c) postcard Hi Dad Being in Portugal has been amazing so far. Jeremy and I have seen so many wonderful things. We've been swimming almost every day. I have also enjoyed the vibrant night life they enjoy here, we went dancing last night. I only wish I could share more of it with you guys. I miss you all so much. Lots of love and kisses to everyone! Love Regina 3. Descriptions a) an object My bed in the dormitory is a bunk bed. It is a huge old light brown wooden piece of furniture. It squeaks when I switch sides or when I climb into it. I sleep on the second level and sometimes I am truly scared for my life. It is not as sturdy as I would like it to be. The bottom step on the ladder is

Akadeemiline inglise keel
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Inglise keel: Letter of complaint

LETTER OF COMPLAINT Dear Mr Manager, I am writing to complain about the coffee set I bought from your shop two days ago. You have a really wide choice of beautiful coffee cups and sets. All your personnel was very competent and helpful. So I chose a lovely set. I was recommended to deliver the purchase to my house. I got the delivery in time, but then the trouble started. I started unwrapping the set and to my horror I discovered that two of the saucers were broken. I would be grateful if you could substitute the broken items, otherwise I have to return the whole set and claim a refund. I have got the receipt. Yours faithfully, Mrs Jean Smith TÕLGE: Kallis Hr Manager Kirjutan teile et kaevata kohvi koplekti üle mille ma ostsin teie poest kaks päeva tagasi. Teil on väga lai valik kauneid kohvi tasse ja komplekte. Terve teie personal oli väga kompetentne ja abivalmis. Nii et ma valisin armsa komplekti. Mulle soovitati ost kohale toimetada oma koju

Inglise keel
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Videvik(kogu raamat Inglise keeles)

Color-- -1- -2- -3- -4- -5- -6- -7- -8- -9- Text Size-- 10-- 11-- 12-- 13-- 14-- 15-- 16-- 17-- 18-- 19-- 20-- 21-- 22-- 23-- 24 TWILIGHT By Stephenie Meyer Contents PREFACE 1. FIRST SIGHT 2. OPEN BOOK 3. PHENOMENON 4. INVITATIONS 5. BLOOD TYPE 6. SCARY STORIES 7. NIGHTMARE 8. PORT ANGELES 9. THEORY 10. INTERROGATIONS 11. COMPLICATIONS 12. BALANCING 13. CONFESSIONS 14. MIND OVER MATTER 15. THE CULLENS 16. CARLISLE 17. THE GAME 18. THE HUNT 19. GOODBYES 20. IMPATIENCE 21. PHONE CALL 22. HIDE-AND-SEEK 23. THE ANGEL 24. AN IMPASSE EPILOGUE: AN OCCASION twilight STEPHENIE MEYER LITTLE, BROWN AND COMPANY New York Boston Text copyright © 2005 by Stephenie Meyer All rights reserved. Little, Brown and Company Time Warner Book Group 1271 Avenue of the Americas, New York, NY 10020 Visit our Web site at www.lb-teens.com First Edition: September 2005 The characters and events portrayed in this book are fictitious.

Kirjandus
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Cialdini raamat

it as a motivational given, as a goes-without-saying factor that deserves acknowledgment, but not ex- tensive description. CHAPTER Weapons of Influence Civilization advances by extending the number of operations we can perform without thinking about them. -Alfred North Whitehead _ Chapter 1 WEAPONS OF INFLUENCE I GOT A PHONE CALL ONE DAY FROM A FRIEND WHO HAD recently opened an Indian jewelry store in Arizona. She was giddy with a curious piece of news. Something fascinating had just happened, and she thought that, as a psychologist, I might be able to explain it to her. The story involved a certain al- lotment of turquoise jewelry she had been having trouble selling. It was the peak of the tourist season, the store was unusually full of customers, the turquoise pieces

Psühholoogia
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TARTUFFE (inglise keelne)

I can dispense with your polite attentions. ELMIRE We're only paying what is due you, mother. Why must you go away in such a hurry? MADAME PERNELLE Because I can't endure your carryings-on, And no one takes the slightest pains to please me. I leave your house, I tell you, quite disgusted; You do the opposite of my instructions; You've no respect for anything; each one Must have his say; it's perfect pandemonium. DORINE If . . . MADAME PERNELLE You're a servant wench, my girl, and much Too full of gab, and too impertinent And free with your advice on all occasions. DAMIS But . . . MADAME PERNELLE You're a fool, my boy--f, o, o, l Just spells your name. Let grandma tell you that I've said a hundred times to my poor son, Your father, that you'd never come to good Or give him anything but plague and torment. MARIANE I think . . . MADAME PERNELLE O dearie me, his little sister! You're all demureness, butter wouldn't melt In your mouth, one would think to look at you.

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A letter of complaint example

A letter of complaint Dear Ms Maddox, I am writing to draw your attention to a product that I have bought from your online shop. The product I am talking about is an iPhone. Firstly, I would like to point out that the most annoying things are that the screen colour is totally wrong and I am unable to receive any new messages. Secondly, I have to say that the on/off switch gets stuck almost daily, so I can not use my phone like I should be able to use it. Thirdly, I have encountered some problems with the sound and also with the camera. That means the camera will not focus and I can not hear any ringtone at all. I hope that you will come up with a reasonable soultion. I look forward to hearing from you soon. Yours sincerely, Mati Mets

Inglise keel
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Presentation vocabulary

Greeting, name, position, opening formalities Good morning, ladies and gentlemen. Good afternoon, everyone. Good morning. My name's (...). I'm the new Finance Manager. Good morning. Let me start by saying just a few words about my own background. I started out in... Welcome to Standard Electronics. I know I've met some of you, but just for the benefit of those I haven't, my name's (...). It's very nice to see you all here today. I'm very pleased to be here. I'm glad you could all make it. Thanks for inviting me. Thank you (all) for coming. Title/Subject I'd like to talk (to you) today about ... I'm going to present the recent ... explain our position on ... introduce ... brief you on ... inform you about ... describe ... The subject of my talk focus presentation

Inglise keel
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Formal letter

Formal letter Dear Sir/Madam, I am writing in order to complain about a situation which happened on 26th of September, when I was dining at the Babyback Ribs &Bbq restaurant. To start from the beginning, at first when we entered the restaurant there was no-one to serve us. Then, when we had waited for a long time a young girl came to us and asked us if we had a table booked, we answered that we did not and so we were given the menus and lead to available seatings. When we had decided what to have there was once again no-one to serve

Inglise keel
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Solutions Advanced Workbook key

5 obsolete 4 1 I've asked you time and time 3 1 There's a strong resemblance again to keep the noise down. between Paul and Joe. 1D Sporting origins page 6­7 2 She recognised him at once. 2 Phobias can be genetically 3 He's working at his father's shop inherited. 1 1 staunchly / resolutely for the time being. 3 When it comes to politics, 2 By and large 4 They'll be here any moment now. Edward and his dad have a lot in 3 swiftly 5 Everybody makes mistakes once common. 4 loosely in a while

Inglise keel
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William Shakespeare - Hamlet

In the same figure, like the king that's dead. MARCELLUS Thou art a scholar; speak to it, Horatio. BERNARDO Looks it not like the king? mark it, Horatio. HORATIO Most like: it harrows me with fear and wonder. BERNARDO It would be spoke to. 7 MARCELLUS Question it, Horatio. HORATIO What art thou that usurp'st this time of night, Together with that fair and warlike form In which the majesty of buried Denmark Did sometimes march? by heaven I charge thee, speak! MARCELLUS It is offended. BERNARDO See, it stalks away! HORATIO Stay! speak, speak! I charge thee, speak! Exit Ghost MARCELLUS 'Tis gone, and will not answer. BERNARDO How now, Horatio! you tremble and look pale: Is not this something more than fantasy? What think you on't? HORATIO Before my God, I might not this believe Without the sensible and true avouch Of mine own eyes. MARCELLUS 8

Inglise keel
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Suhted laste ja vanematega

5 haven't finished enjoying their lesson. They look 3 She was unlucky because she was 6 have/'ve known interested and it looks as though shipwrecked three times. 7 walked they are working hard. Most of She was lucky because she survived 8 have you phoned them are looking at the experiment each of the three disasters. 2 1 written 8 was trying and working together. They are

Inimeseõpetus
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Letter

Mari Mets Client manager iDeal Ringtee 75 Tartu, Tartu County 59789 Email: [email protected] Dear Ms Mets, On 6 October 2018 I bought iPhone 8 Plus from your iDeal store which is in Lõunakeskus shopping center. Unfortunately, your product has not performed well because the camera of iPhone 8 Plus do not take pictures and I cannot open the camera app it is black all the time. I am disappointed because I bought new phone and it does not work properly. If I buy new things from store then I believe that these things should work, because I paid to get properly working device. To resolve the problem, I would appreciate if I can get my money back or I would get new device which works properly. I hope that I do not have to pay more money because the problem was not my fault. I look forward to hearing from you and a resolution to my problem. Please contact me at the email address or by phone.

Inglise keel
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Sellel veebilehel kasutatakse küpsiseid. Kasutamist jätkates nõustute küpsiste ja veebilehe üldtingimustega Nõustun