Leidsid 33 sarnast õppematerjali, mis on seotud failiga "Nimetu". Need materjalid aitavad sul teemat sügavamalt mõista.
figure, china, order, advertisment, message, plaque, dear, madam, complain, gift, friend, ways, sent, secondly, chosen, gold, there, wrong, within, days, took, arrive, late, upset, demand, money, back, possible, yoursDear Sir / Madam, I am writing to you about a china figure which I had bought for my friend from your company on the 16th January for £19.99. I enclose copies of the guarantee and the receipt. In your advert you claim that each figure comes on a wooden stand with a gold plaque where you will engrave our chosen message. However, you engraved the wrong message and not the one that I had given you. Another problem is the quality of that figure. I was very disappointed, because when I received the figure, it was already broken. In fact, the wooden stand was cracked not only one but from many places. In your advert you also claim that the product will be delivered within 10 days, but it took 3 weeks until I got it. I had to buy another gift for my friend. I am really sad, because that china figure would have matched perfectly with the theme of my friend's new room. I would like you to refund my money as soon as possible
Dear Sir, I am writing to complain about the Beautiful China Figure I ordered from your company. I believe your advertisement was misleading in a number of ways. Firstly, it was said to be delivered within ten days but when I received the package, three weeks had already passed. Also, my friend's birthday had passed, it was supposed to be a gift for him. I had to buy a new gift for him and now I do not have anything to do with this figure. Secondly, the figure was cracked and it did not look like the one on the advertisement. The engraved message I chose was also wrong and misspelled. The plaque surface where the message was engraved was scratched and silver but it should have been golden, like it was written in the advertisement. Thirdly, it was mentioned that each figure comes on a wooden stand but mine was on a plastic stand and I noticed some trace of glue, this seemed quite careless.
Dear Sir, I am writing to you to complain about the china figure I ordered from you three weeks ago. I must regretly announce, that your advertisement was wrong in many ways. Firstly, the figure which I ordered was told to be delivered within ten days. But I received it after three weeks and due to that, I could not hand it to my friend in time. Furthermore, there was a crack on one side of the figure; so as a consequence, it also did not look the same anymore because of it. And the gold plaque, where you engraved my message was completely wrong. That is why I could not gift it to my friend after all. As you can imagine already, I am quite disappointed about your company
I am writing to apologise for the delivery time and for sending you the cracked figure. I think it had cracked by the time of delivery. I absolutely understand that when the figure arrived three weeks from ordering, was too late for You and I sincerely apologise for that. Our company must also apologise for the misunderstanding about the message You had chosen to be engraved on the gold plaque. By accident we sent You a wrong figure, but You can be sure that it will never happen again. I hope that this incident will not deter You from using our mail order company in the future. To make up the inconvenience caused, we are sending You a new china figure and giving you a full refund. Yours faithfully, John Jones John Jones Director of the China Figures Company
TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs, I am writing to complain about the poor quality of the items which I received from your company. I have no other alternative but to cancel the order which 1
Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways.
Life Life Long, Hard Exiting, Full-filling, Never-ending Funny, Weird, Mad, Painful Trying, Hurting, Haunting Sad, Irrefutable Death 2. Short message a)note Dear Mike, Thank you for that amazing CD you gave me. It has changed my life and I love that band. Thank you! Love, Regina b) invitation Mr. and Mrs. Kelli are pleased to invite you to the engagement party of their son Calvin James at Ammende Villa on Saturday 28 September. RSVP by 15 September. 1 Kirjapraktika Portfoolio 2013 c) postcard
January 17, 2014 Dear Sir/Madam I am writing to complain about the computer I bought at your store last week. When I tried to turn the computer on at home, it did not work. The screen was black and the computer made an odd noise. I performed in the manner as the user manual wrote. Since the computer was guaranteed for 2 years, I took it back to your store but the shop assistant did not help me. She was impolite and arrogant and she said that she could do nothing. I am most disappointed and require my money back or a new product
LETTER OF COMPLAINT Dear Mr Manager, I am writing to complain about the coffee set I bought from your shop two days ago. You have a really wide choice of beautiful coffee cups and sets. All your personnel was very competent and helpful. So I chose a lovely set. I was recommended to deliver the purchase to my house. I got the delivery in time, but then the trouble started. I started unwrapping the set and to my horror I discovered that two of the saucers were broken.
In case newspaper's name is not mentioned in the task, it would be good if you could make one up. P1: General information For example: ,,I am writing to you in response to your advertisement in The Times about a flat to let at Finsbury Park, London." This would be the whole first paragraph and totally acceptable. Usually it is quite well said in the task, which information you have to ask. There are about 6-7 questions. It is essential that you put them in a logical order. Some of the questions (at least 3-4 questions) should be indirect questions. NB! Sentence ,,Could you tell me, when will be the flat available" is NOT an INDIRECT QUESTION, because it is a request. Requests are not good to be used in a formal letter. These questions should be used in one paragraph. It would be good if you could give some extra information about one of the questions, why you have to ask that. The extra information in my example is marked with yellow backround. P2: Q1, Q2
18th November 2007 Dear Sir, I am writing to inform you that the goods I ordered from your company have not been supplied correctly. I bought a pair of jeans from your a mail-order catalogue and I am very disappointed with them. Firstly, in catalogue was text whose describes this product. Actually this company are not the only in this country, which licenced to sell this top brand, because I have seen them in a local store too. Secondly, it was not excellent quality just on the contrary, because the zip of jeans was broken. There were not available in all sizes. Or then why your company sent me wrong size? The problems do not stop here. I ordered black jeans, but you sent me blue ones. And your catalogue did not deliver the goods my free T-shirt missed in my purchase, even thought each purchases must be including free T-shirt. Actually, it was not unbeatable price I have seen much cheaper ones - £ 30. It w
Mrs Miss Ms Ms is a modern form of address for women. It replaces the traditional forms of Mrs and Miss. Greetings Good morning/afternoon/evening! 'How are you?' Very often people expect you to say something positive. Here's a breakdown of how you can express how you really are without complaining too much. · Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So so, thanks. / So and so, thanks. · Not so good, actually 1 The English alphabet Spelling Work with your partner and spell out first your name and then some names of places. Write down each letter as you hear it, and then say the word. The English alphabet on the phone:
Or give him anything but plague and torment. MARIANE I think . . . MADAME PERNELLE O dearie me, his little sister! You're all demureness, butter wouldn't melt In your mouth, one would think to look at you. Still waters, though, they say . . . you know the proverb; And I don't like your doings on the sly. ELMIRE But, mother . . . MADAME PERNELLE Daughter, by your leave, your conduct In everything is altogether wrong; You ought to set a good example for 'em; Their dear departed mother did much better. You are extravagant; and it offends me, To see you always decked out like a princess. A woman who would please her husband's eyes Alone, wants no such wealth of fineries. CLEANTE But, madam, after all . . . MADAME PERNELLE Sir, as for you, The lady's brother, I esteem you highly, Love and respect you. But, sir, all the same, If I were in my son's, her husband's, place, I'd urgently entreat you not to come Within our doors. You preach a way of living
To list points: firstly/to begin with/in the first place, secondly/ furthermore/also/moreover/in addition To add emphasis: especially, in particular, particularly, more importantly To conclude/summarise: taking everything into account, all things considered, to sum up To make recommendations: I would recommend/suggest ..., one solution/recommendation would be to..., it would be a good idea to... To express cause and result: by doing this, we could..., doing this would solve the problem, in order to, so that, this would mean that, as a result, this way General outline for letters: Salutation - Paragraph 1 - Paragraphs 2, 3 - Final paragraph - Name Dear... Reason for writing development closing remarksYours... Ametlik kiri, kui saaja nimi on teada 2nd August, 2011 Dear Mr Smith, ------------------------------------------------ Yours sincerely, Mary Stevens Ametlik kiri, kui saaja nimi ei ole teada 5th September, 2011 Dear Sir/Madam,
Chapter 21 Chapter 42 Chapter 1 It is a truth universally acknowledged, that a single man in possession of a good fortune, must be in want of a wife. However little known the feelings or views of such a man may be on his first entering a neighbourhood, this truth is so well fixed in the minds of the surrounding families, that he is considered the rightful property of some one or other of their daughters. "My dear Mr. Bennet," said his lady to him one day, "have you heard that Netherfield Park is let at last?" Mr. Bennet replied that he had not. "But it is," returned she; "for Mrs. Long has just been here, and she told me all about it." Mr. Bennet made no answer. "Do you not want to know who has taken it?" cried his wife impatiently. "You want to tell me, and I have no objection to hearing it." This was invitation enough. "Why, my dear, you must know, Mrs
(friends, relatives) ect.. official position or to people u dont know well An informal greeting (Dear Formal greetings (Dear Mr and Formal greetings: Dear Sir/Madam-when u dont know the Lucy, Uncle Bill,Mum) Mrs Jones, ) name. Friendly, relaxed style (How Informal endings (Best wishes, Dear Mr/Mrs/Ms- when u know name. + full name ) For example_:(the item in question,
Dear Madam or Sir I am writing to express my strong dissatisfaction with the service of your company. My complaints concern holidays on Tenerife. To start with, your travel agent assured me that I would stay in a luxurious hotel situated not far from the Golden Beach. I was also promised a spacious room with a terrace and windows overlooking the ocean. However, the hotel turned out to be small and old and it was situated close to a very busy street, furthermore, very far from the ocean. It took 40 minutes to walk to the beach. Moreover, there was a balcony instead of a terrace in my room. In addition, the staff of the hotel neglected their duties. I had to ask three times for new bed linen and when I asked for a wake-up call at 6 o'clock, I was woken up at 9 o'clock. When I complained about it, a receptionist treated me very rudely. Secondly, the choice of food served at the hotel restaurant was very limited. There were hardly any traditional Spanish dishes, although your travel a
Conclusion It is noticeable that the eating habits of schoolleavers of Freedonian Secondary School are not very healthy. Moreover, there are no students who have both breakfast and school lunch, eat more than four slices of brown bread per day, and avoid fat. Since the beginning of human life, enormous changes around us have taken us to a path of scientific progress, which in turn has benefited mankind in a number of ways. In every era, man has innovated many things in order to cater for his rising needs. Undoubtedly, the emergence of necessities has always led man to creative exploration. As time passed, primitive man realized other needs arising around him. After catering to his fundamental needs of food and shelter, man felt the need for acquiring goods which he could not produce himself. This led to the idea of the barter system under which goods were exchanged without the use of money, but a constraint to this mechanism was his limited movement
Dear Sir or Madam, I am writing to complain about the jeans which I ordered from your mail-order catalogue. I was not pleased when they arrived. To begin with, your advertisement stated that the jeans would be delivered promptly. However, they were delivered late. Secondly, you said that you were the only company in this country licensed to sell this brand, but in fact I have seen them in a local store. Though your advertisement claimed that the price was unbeatable, the ones in the local store were much cheaper.
Dear Sir/Madam (,) ----- Yours faithfully (,) (no name) Dear Ms/Mr Smith (,) ---- Yours sincerely (,) (w/ name) Layout My address Name Receiver’s name Address Salutation ( Dear Sir/Madam, Dear Mr/Ms/Mrs/Miss) Introduction: WHY I am writing Main body of the letter: WHAT I want to say ONE thing at a time; explain Conclusion: Solution, polite closure, reference for future meeting etc. Sign off (Yours faithfully, yours sincerely) Name Letter of Complaint 1. Salutation 2. Reasons for writing I am writing to complain about a kettle … 3. Complaint with justification / explanation
No jets crossed the ocean, no television pictures enabled us instantly to see events in any part of the world, there were no worldwide telephone networks and no computers. It is just a short lifetime since humanity first travelled into space and discovered how fragile our planet looks. FROM FIREWORKS TO THE MOON At first glance you might think that there couldn't possibly be anything common between a 13 th century festival in China and the Apollo 11 moon landing in 1969. However, there is a link and that is that they both relied on the use of rockets. The Chinese first developed rockets by filling bamboo tubes with an explosive made from saltpetre, charcoal, and sulphur. The sealed tubes would be thrown onto fires during celebrations because it was thought that the loud explosions would protect them. It was not long before the ancient Chinese realised the
' · I'm tired of waiting for you. I want to leave, but something about you keeps pulling me back in. · The difference between physical attraction & love is the ability to see the same person at their best and at their worst. · If it's not meant to be... then just turn around, leave, & move on. It may not be what you want, but this shit is not what you deserve. · If you love somebody and you want to be with them, then go get them. Deal with the mess later. · Dear haters, for God's sake, breathe that fucking air and live your own life! · I'm the type of girl who will try her best to get over you, but I just end up falling even harder. · Don't think too much. Just stop, close your eyes, and follow your heart. I guarantee you it knows the way. · Life is a bitch, pain is a whore, and problems are the motherfuckers who won't leave me alone. · It's either you love me, or you don't. So make up your mind.
6 That are so fortified against our story What we have two nights seen. HORATIO Well, sit we down, And let us hear Bernardo speak of this. BERNARDO Last night of all, When yond same star that's westward from the pole Had made his course to illume that part of heaven Where now it burns, Marcellus and myself, The bell then beating one,— Enter Ghost MARCELLUS Peace, break thee off; look, where it comes again! BERNARDO In the same figure, like the king that's dead. MARCELLUS Thou art a scholar; speak to it, Horatio. BERNARDO Looks it not like the king? mark it, Horatio. HORATIO Most like: it harrows me with fear and wonder. BERNARDO It would be spoke to. 7 MARCELLUS Question it, Horatio. HORATIO What art thou that usurp'st this time of night, Together with that fair and warlike form In which the majesty of buried Denmark Did sometimes march
Tähe 265 Tartu Estonia May 2th, 2010 Mr. Murdock, Blackshire 25, London, England 1. Dear Mr Murdock, kui sa tead, kellele kirjutad; kasuta perenime; naiste puhul Ms Dear Sir or Madam, kui sa ei tea, kellele kirjutad 2. First paragraph The first paragraph should be short and state the purpose of the letter- to make an enquiry, complain, request something, etc. The paragraph or paragraphs in the middle of the letter should contain the relevant information behind the writing of the letter
Our flat is being decorated this week. (NOT Our flat is decorated this week.) Your bill is just being prepared, sir. (NOT Your bill is just prepared, sir.) 53. We don't normally use must to talk about the past. I had to see the dentist yesterday. (NOT I must see the dentist yesterday.) When I left school, young men had to do military service. (NOT When I left school, young men must do military service.) 54. When you put two nouns together, be careful to get the right order. I like eating milk chocolate. (NOT I like eating chocolate milk.) What's your phone number? (NOT What's your number phone?) 55. Use the whole of, not whole, before the name of a place. The whole of Paris was celebrating. (NOT Whole Paris was celebrating.) He knows the whole of South America very well. (NOT He knows whole South America very well.) 56. We don't normally use progressive forms of believe. I don't believe him. (NOT I'm not believing him.) Do you believe what she says
self-tanner, underwear, and cologne. I shoved everything else out of my mind and focused on him and his growing success. The demand for Cary Taylor was increasing by the day, and he was building a reputation with photographers and accounts for being both professional and prompt. I was thrilled for him and so proud. He'd come a long way and been through so much. It wasn't until after dinner that I noticed the two large gift boxes propped against the side of the sectional sofa. "What are those?" "Those," Cary said, joining me in the living room, "are the ultimate." I knew immediately they were from Stanton and my mom. Money was something my mother needed to be happy and I was glad Stanton, husband #3, was not only able to fill that need for her but all her many others as well. I often wished that could be the end of it, but my mom had a
sheepishly. "Ch -- Dad, I don't really know anything about cars. I wouldn't be able to fix it if anything went wrong, and I couldn't afford a mechanic..." "Really, Bella, the thing runs great. They don't build them like that anymore." The thing, I thought to myself... it had possibilities -- as a nickname, at the very least. "How cheap is cheap?" After all, that was the part I couldn't compromise on. "Well, honey, I kind of already bought it for you. As a homecoming gift." Charlie peeked sideways at me with a hopeful expression. Wow. Free. "You didn't need to do that, Dad. I was going to buy myself a car." "I don't mind. I want you to be happy here." He was looking ahead at the road when he said this. Charlie wasn't comfortable with expressing his emotions out loud. I inherited that from him. So I was looking straight ahead as I responded. "That's really nice, Dad. Thanks. I really appreciate it." No need to add that my being happy in Forks is an impossibility
22 Walls Street 233 32 Rae Street 534262 BA, Enschede 2233999, Tallinn The Netherlands Estonia Dear Sir/Madam, 22 May 2013 I am writing to you in order to complain about the extraordinary opening hours of your National Museum of Physic Art. There were several aspects that I was sincerely dissatisfied with, and I hope that in the nearest future you will take steps to eliminate these faults. To begin with, I arrived at your museum at exactly 11.12, yet the ticket office was still closed even though according to the advertisement every door should have been opened by 11 o'clock. However, when I started to look for another gate or entrance,
FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets TYPES OF LETTERS 1) Asking for advice I am writing to ask if you could help me with … I am writing to ask for your advice … Closing line: I would appreciate if you could give me your advice as soon as possible. I look forward to receiving your advice …
Finally, the night before leaving on an out-of-town buying trip, she scribbled an exasperated note to her head saleswoman, "Everything in this display case, price x '/2 ," hoping just to be rid of the offending pieces, even if at a loss. When she re- turned a few days later, she was not surprised to find that every article had been sold. She was shocked, though, to discover that, because the employee had read the '''/2'' in her scrawled message as a "2," the entire allotment had sold at twice the original price! That's when she called me. I thought I knew what had happened but told her that, if I were to explain things properly, she would have to listen to a story of mine. Actually, it isn't my story; it's about mother turkeys, and it belongs to the relatively new science of ethology-the study of animals in their natural settings. Turkey mothers are good mothers-loving, watchful, and protective
Letter of application Salutation Dear Sir or Madam Dear Sir/Madam Dear Mr/Mrs/Ms Paragraph 1 Reason for writing, name of the available position (+add the source, if available) I am writing to apply for the post advertised in... I am writing in response to your advertisement in... Paragraph 2, 3 What are you doing now, previous experience Qualifications (also personality traits, if necessary) NB! Relevant information I have graduated from... (with honors) My degree is in... I attended a.... course
18 Sambla Street 86753 Kilingi-Nõmme Estonia London Central Secondary School 509 Waterloo Street London N6B 2PB England 20 September 2012 Dear Sir or Madam I am writing to you as I read the advertisment in Eesti Päevaleht about becoming an exchange student at a secondary school in Canada. I am 17 years old and I go to secondary school in Kilingi-Nõmme. I have good grades and I speak English well. Also I am interested in the chance to be an exchange student and improve my English. But there are few things I would like to ask you. Firstly, I was wondering about the accommadition possibilites, what it would be like, and are there any extra fees I should be avare of
UNIT 1 Writing in the Business World Writing gives structure and form to our ideas. In the business world this is done for a purpose: to persuade, recommend, offer advice, give an order, etc. The business text must therefore be easily and quickly read and its message must be understood exactly as intended. If you learn to recognize and avoid the more common errors of information control, grammar and style, you will achieve this aim. You will write more confidently and more correctly if you check everything you write. Pay particular attention to the following:
annaabi.ee 
