22
Walls Street 233 – 32 Rae Street
534262
BA, Enschede 2233999, Tallinn
The Netherlands Estonia
Dear Sir/ Madam , 22 May 2013
I
am writing to you in order to complain about the extraordinary
opening hours of your National Museum of Physic Art. There were several aspects that I was sincerely dissatisfied with, and I hope that in the nearest future you will take steps to eliminate these faults.
To begin with, I arrived at your museum at exactly 11.12, yet the ticket office was still closed even though according to the advertisement
every door should have been opened by 11 o’clock. However , when I started to look for another gate or entrance, there were none at all.
It seems that the front door of your museum is very difficult to find without a map.
As
50 punkti
Autor soovib selle materjali allalaadimise eest saada 50 punkti.
~ 2 lehte
Lehekülgede arv dokumendis
2013-04-28
Kuupäev, millal dokument üles laeti
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Alice Edel
Õppematerjali autor
Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs,
Sign-of Yours faithfully – if you don’t know the name Yours sincerely – if you now the name Style Formal language: no slang, foul language, informal words, contractions. This is a piece of academic writing. Clear paragraphs (indented lines OR block style) Transactional letters/letter of inquiry Transactional letters require a reply which may be based on advertisements, other writing input, letters, etc. For example, a letter which is asking for further information about summer camp based on an advertisement. Use an appropriate style. Include all the factual information provided, using your own words. Write in more detail about at least half of them and mention everything.
She also loves listening to rock music, which is what we bonded over. Also, she is a great artist if she has the time and patience. Her over analyzing makes her a slow drawer. I love Kati with all my heart. She is the best friend anyone could ever have. Whenever I need her I can call her and she's there for me. Although she might want to portrait a pessimistic person, all her advice is always very positive. I know she will be a great teacher one day. 4. Letter to a friend Dear Helena, I am writing to you, because you asked about my favourite TV-programme and I'm very happy to reply. The programme I'm most fond of is Supernatural. It's a Canadian based American TV-show. It's pretty amazing as it's about to start it's 9th season. I love it because it used to be very scary and now as I have grown older, so has the show. The show is about two brothers who drive around the continental USA. They hunt supernatural
To express effect therefore, thus, as a result, consequently, so, as a consequence To emphasize what you say clearly, obviously, of course, needless to say, in particular To express reality in fact, actually, as a matter of fact, in practice, the fact of the matter is that To express difference between appearance and reality on the face of it, at first sight, apparently To express balance while, on the one hand, on the other hand, whereas To give examples for example, for instance To make general statements as a rule, generally, in general, as a general rule, on the whole To make partly correct statements up to a point, to a certain extent, to some extent, in a way, in a sense To express limit of knowledge to the best of my knowledge, for all I know, as far as I know To rephrase that is to say, in other words To bring up other points or aspects as far as ... is concerned, regarding, with regard to, as for
Dear Sir/Madam (,) ----- Yours faithfully (,) (no name) Dear Ms/Mr Smith (,) ---- Yours sincerely (,) (w/ name) Layout My address Name Receiver’s name Address Salutation ( Dear Sir/Madam, Dear Mr/Ms/Mrs/Miss) Introduction: WHY I am writing Main body of the letter: WHAT I want to say ONE thing at a time; explain Conclusion: Solution, polite closure, reference for future meeting etc. Sign off (Yours faithfully, yours sincerely) Name Letter of Complaint 1. Salutation 2. Reasons for writing I am writing to complain about a kettle … 3. Complaint with justification / explanation I was disappointed with the quality of the kettle that I bought at your store two days ago.
FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets
Task 1 (9 points). LETTER. You recently attended some English language courses, but some issues occurred: duration of courses; type of a teacher; age of participants. Write a letter to the customer representative service of the courses centre, complaining about the issues, saying exactly what was wrong and requiring action. Do not write any addresses. You should write 120 words. Letter of Complaint Vocabulary. Dear Sir/ Madam, (or Dear Mr Smith) I am writing to express my strong dissatisfaction with the quality of… First of all, you promised… but in fact …(usually 1 paragraph = 1 problem )
· Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So so, thanks. / So and so, thanks. · Not so good, actually 1 The English alphabet Spelling Work with your partner and spell out first your name and then some names of places. Write down each letter as you hear it, and then say the word. The English alphabet on the phone: You might find the following alphabet (used by international airlines) useful when trying to spell a word on the telephone. A Alpha O Oscar Ä Alpha-Echo Ö Oscar-Echo B Bravo P Papa C Charlie Q Quebec D Delta R Romeo
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