Assessment report - fast food restaurant (1)

To: Mr C. James, Manager
From: Name, Assistant Manager
Subject:  Marco ’s  fast  food restaurant
Introduction
The  purpose  of this  report  is to assess the  good and bad points  of Marco’s fast food 
restaurant and suggest any changes . It is based on my experiences  as a customer.
Food and prices
Firstly, I am satisfied with prices, they are  reasonable . But  there  is not a  wide  variety of 
dishes. You should add more dishes to your menu. 
Service
Another   thing to  mention  is that the  staff  was  friendly  and helpful. I think that a good 
staff  means  a lot for customers. But on the  other  hand, the  service  is a little too slow , 
particularly  when the restaurant gets  busy . More people should be  hired .
Atmosphere
Finally , the restaurant looks  really  old and it does not  look very clean  anymore. I think 
that painting it again will give a really good result . Furthermore , I came  by car, but  there  
was nowhere to park it. You should clean up the old storage  yard next to the restaurant 
and  convert  it into a car park.
Conclusion
In conclusion,  although  there were some drawbacks, the Marco’s fast food restaurant is a 
nice   place . Using my suggestions will make the restaurant more  popular and  convenient .