Leidsid 33 sarnast õppematerjali, mis on seotud failiga "Letter of enquiry". Need materjalid aitavad sul teemat sügavamalt mõista.
could, products, merton, france, price, deliver, order, look, letter, enquiry, nancy, sales, manager, dear, connection, yesterday, looking, therefore, might, selling, shops, rather, brief, questions, possible, concern, grateful, send, addition, nice, qualities, eight, stores, orders, quite, thus, advise, terms, payment, discount, available, thingLetters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs,
Writing a formal letter in English An example of a task: You are trying to find accommodation for yourself in London while studying at a college there. You have the task of writing to Mr Sabir Siddique who has put the following advertisement in the newspaper. Read the advertisement and the notes you have made. Then write your letter to Mr. Siddique. Write a letter of 120 words. Do not write any addrsses. Flat to let Finsbury Park how far from central London? 10 minutes from Manor House tube Self-contained ground floor flat big enough for two? Bedroom, living room, study room Fully furnished what furniture? 90 pounds per week any extras to pay like electricity? Ideal for student 36 Stewart Street does it have a phone? available how soon? London N4 2PP 0181 809 7985
These letters are often written in response to an advertisement. 1. What is the intended purpose of the inquiry that I intend to write? 2. Who is the intended recipient? 3. How can I let my recipient know that I am seriously interested in their product/service/job offer? General Rules to Follow: Be polite. Be clear and organized about what you want/need to know. Express thankfulness for time and effort. The K.I.S.S. principle keep it short and simple SAMPLE LETTER Dear Ms Smith I am writing in response to your advertisement to enquire about the pub and restaurant placement in England. /I am writing to enquire about the pub and restaurant placement in England, as advertised by you. To start with, where in England/in which area of England is the workplace located? Could you also tell me which positions are available/you are seeking to fill, and how long a workday/how many hours a shift would be
fact that, while, on the other hand To list points: firstly/to begin with/in the first place, secondly/ furthermore/also/moreover/in addition To add emphasis: especially, in particular, particularly, more importantly To conclude/summarise: taking everything into account, all things considered, to sum up To make recommendations: I would recommend/suggest ..., one solution/recommendation would be to..., it would be a good idea to... To express cause and result: by doing this, we could..., doing this would solve the problem, in order to, so that, this would mean that, as a result, this way General outline for letters: Salutation - Paragraph 1 - Paragraphs 2, 3 - Final paragraph - Name Dear... Reason for writing development closing remarksYours... Ametlik kiri, kui saaja nimi on teada 2nd August, 2011 Dear Mr Smith, ------------------------------------------------ Yours sincerely, Mary Stevens
FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets
Enquiry Dear Sir I am writing to enquire about your latest range of children clothes. I saw your advertisement in the current issue of "Cosmopolitan". Could you please send me your price list and also I would like to know more about your terms of payment and if any quantity discount is available. I look forward to hearing from you. Yours faithfully Dear Mrs. May Thank you for your letter of 25th September about our new children clothes line. The enclosed catalogue contains full details of our range and a price list. We offer 25% of discount if the order is greater than 30 items. The payment must be made within 14 days , if you make payment within 7 days you will get an additional discount of 5%. We look forward receiving order from you.
the equipment. The equipment should be transported to the ICN plant for inspection and repair there. When the ICN equipment was first introduced, it was found to provide a flexible and advanced system. Moreover, its speed of operation was greater than comparable hardware then available. However, in recent months major faults have developed in the equipment, and the local agent appears incapable of providing a reliable repair service. Consequently, the system is regularly out of order for several days at a time. Although the makers have agreed to replace the system free of charge, the new equipment will not be installed for at least six months. Such a delay is clearly unacceptable to us. We should therefore insist that ICN send their own engineer to service the equipment. Alternatively, the equipment should be transported to the ICN plant for inspection and repair there. Discussion 1 Although Text 25 is not impossible to read, Text 26 is far easier
A respectful tone END:Love, Best wishes, in transit) (I am writing to apply the I wouldlike to thank you for your Peter position of..) (i look forward to hearing kindness during my stay.Thank you from you as soon as possible... ) for your email regarding(kohta) Formal ending: Yours faithfully-when u dont know the
· Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So so, thanks. / So and so, thanks. · Not so good, actually 1 The English alphabet Spelling Work with your partner and spell out first your name and then some names of places. Write down each letter as you hear it, and then say the word. The English alphabet on the phone: You might find the following alphabet (used by international airlines) useful when trying to spell a word on the telephone. A Alpha O Oscar Ä Alpha-Echo Ö Oscar-Echo B Bravo P Papa C Charlie Q Quebec D Delta R Romeo
18 February 2012 Dear Mr Janssen Thank you for your letter 15th of February 2012 in which you requested information about our touring bikes. We would like to point out that the terms of trade are following: · quantity discounts are offered on orders over £ 10,000; · delivery time is usually 3 months after receipt of order; · credit will be given for facilities only after trading for at least 1-year with the company. We enclose our price list and catalog as a pdf file. Thank you for taking interest in our company. Do not hesitate to contact us again if you require any further information. We look forward to hearing from you soon. Yours sincerely, (Signature) Robert Morris Sales Director UK Cycles
Smith (ja eesnime ei tohi kirjutada!!!) * Kui teame nime, siis lõpp Yours sincerely ja allkiri ja ülesandes antud nimi * Kui nime pole öeldud, siis Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja allkiri ja ülesandes antud nimi Enda nime ei tohi mitte mingil juhul kirjutada!!!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Kirjade tüübid: 1) Kui peate kirjutama kirja , kus tuleb kelleltki nõu küsida, siis alustage: I am writing to ask if you could help me with... I am writing to ask for your advice... Ja lõpetage I would appreciate if you could give me your advice as soon as possible või I look forward to receiving your advice... 2) Kui peate kirjutama kirja , kus tuleb ise nõustada, siis alustage: I am writing in reply to your letter asking advice about.... Ettepanekuid tehke nii ---- I would suggest that, I would advise you to... If I were you, I would do ( teine tingimuslause. Ja saate plussid veel keerulise konstruktsiooni eest)
Greeting, name, position, opening formalities Good morning, ladies and gentlemen. Good afternoon, everyone. Good morning. My name's (...). I'm the new Finance Manager. Good morning. Let me start by saying just a few words about my own background. I started out in... Welcome to Standard Electronics. I know I've met some of you, but just for the benefit of those I haven't, my name's (...). It's very nice to see you all here today. I'm very pleased to be here. I'm glad you could all make it. Thanks for inviting me. Thank you (all) for coming. Title/Subject I'd like to talk (to you) today about ... I'm going to present the recent ... explain our position on ... introduce ... brief you on ... inform you about ... describe ... The subject of my talk focus presentation
Subject: Suggested improvements Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways.
Make sure that your translation is appropriate! 2. Make derivations from the following words, using prefixes and suffixes and translate each word: DERIVE, POLLUTE, CONSUME, DESTROY, CREATE. 3. Bring out some facts about the Estonian Green Party. PLASTIC POLLUTION As the world’s population continues to grow, so does the amount of garbage that people produce. On-the-go lifestyles require easily disposable products, such as soda cans or bottles of water, but the accumulation of these products has led to increasing amounts of plastic pollution around the world. As plastic is composed of major toxic pollutants, it has the potential to cause great harm to the environment in the form of air, water and land pollution. If overfishing continues, if pollution continues, many of the species of today will disappear off.
LETTER OF ENQUIERY SUJARWO TRADING P.O.Box J KST, 3rd floor, Jalan M.H. Thamrin No. 51 Djakarta, Indonesia Phone: 44 326 403 Fax: 44 326 803 Dear Paul Webster Export Director Thank you for your letter of 18 September giving us the dates of your visit. I am writing to enquire some details in connection with your trip. You arrive at Larnica airport by the company driver. I would appreciate if you could inform me about your preferences in accommodation. It is a possibility to stay at the Amathus Beach Hotel or in the hostel of the training centre. I also would be very grateful if you could have your presentation about your products as well on handouts and I would be glad to have the latest catalogue of your products with the price list. Please let me know if the arrangements suit you. I look forward to hearing from you soon. Yours Training Manager Elena Theodorou Signature
Lydia, my love, though you are the youngest, I dare say Mr. Bingley will dance with you at the next ball." "Oh!" said Lydia stoutly, "I am not afraid; for though I am the youngest, I'm the tallest." The rest of the evening was spent in conjecturing how soon he would return Mr. Bennet's visit, and determining when they should ask him to dinner. Chapter 3 Not all that Mrs. Bennet, however, with the assistance of her five daughters, could ask on the subject, was sufficient to draw from her husband any satisfactory description of Mr. Bingley. They attacked him in various ways--with barefaced questions, ingenious suppositions, and distant surmises; but he eluded the skill of them all, and they were at last obliged to accept the second-hand intelligence of their neighbour, Lady Lucas. Her report was highly favourable. Sir William had been delighted with him. He was quite young,
UNIT 1 Writing in the Business World Writing gives structure and form to our ideas. In the business world this is done for a purpose: to persuade, recommend, offer advice, give an order, etc. The business text must therefore be easily and quickly read and its message must be understood exactly as intended. If you learn to recognize and avoid the more common errors of information control, grammar and style, you will achieve this aim. You will write more confidently and more correctly if you check everything you write. Pay particular attention to the following:
INTRODUCTION OF SUPPLY CHAIN MANAGEMENT (SCM) A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Supply chains exist in both service and manufacturing organizations, although the complexity of the chain may vary greatly from industry to industry and firm to firm. Supply chain management is typically viewed to lie between fully vertically integrated firms, where the entire material flow is owned by a single firm and those where each channel member operates independently. Therefore coordination between the various players in the chain is key in its effective management
RSVP by 15 September. 1 Kirjapraktika Portfoolio 2013 c) postcard Hi Dad Being in Portugal has been amazing so far. Jeremy and I have seen so many wonderful things. We've been swimming almost every day. I have also enjoyed the vibrant night life they enjoy here, we went dancing last night. I only wish I could share more of it with you guys. I miss you all so much. Lots of love and kisses to everyone! Love Regina 3. Descriptions a) an object My bed in the dormitory is a bunk bed. It is a huge old light brown wooden piece of furniture. It squeaks when I switch sides or when I climb into it. I sleep on the second level and sometimes I am truly scared for my life. It is not as sturdy as I would like it to be. The bottom step on the ladder is
fluence and will be discussing some of the most important of them in this book. After a time, though, I began to realize that the experimental work, while nec- essary, wasn't enough. It didn't allow me to judge the importance of the principles in the world beyond the psychology building and the campus where I was examin- ing them. It became clear that if I was to understand fully the psychology of com- pliance, I would need to broaden my scope of investigation. I would need to look to the compliance professionals-the people who had been using the principles on me all my life. They know what works and what doesn't; the law of survival of the fittest assures it. Their business is to make us comply, and their livelihoods depend on it. Those who don't know how to get people to say yes soon fall away; those who do, stay and flourish. Of course, the compliance professionals aren't the only ones who know about and use these principles to help them get their way
THE CAPITALIST NIGER Chika Onyeani ………………………Every African must internalise this book - period….DAA INTRODUCTION In October 1960, Nigeria received its independence from Britain. By then, Ghana the former Gold Coast had been independent for three years under the great Osagyefo Kwame Nkumah. It was a time for celebrating Africa’s coming of age, as more and more African countries received their independence either from Britain or France. It was especially a poignant time for Africa, as then British Prime Minister Harold McMillan articulated his now famous “winds of change” sweeping Africa. We had high hopes for Africa, for the Black race, that the insidious imposition of foreign rule on us, the looting of Africa’s natural resources by our colonial masters accorded us would be things of history. That is more than forty years ago. Unfortunately, the promise of independence has not been fulfilled.
in Estonia, where can buy this firm product. In Tallinn there are women, who want to be businesswoman and dress correctly. Variety of costumes is very large and there are no identical costumes. Women can be spectacular and then she feel more self-confident and then her work contribution better. In business plan is talked about AS M.T.S mission, keys how to get success, company description, what are the products and service, which are offered, also there are some samples of expenses, there are view about personnel and management. BUSINESS IDEA Mission AS M.T.S representation attends sell women clothes, which are imported in Estonia from France. M.T.S is trademark, which is known in all over the world and it is very popular in women in age 25 45. Raiment is thought to women who want to be excellence also if she is at work.
jagama esimesi muljeid - to shre first impressions 9 millist iseloomustust te vajate - what kind of characteristic would you need usaldusväärne kirurg - a trustworthy surgeon üsna tugev ja terve - pretty strong and fit täpne ja heade kommetega sekretär - a punctual and well-mannered secretary tundma kohalikke olusid - to know local matters leplik inimene - an agreeable person selle töö eelised ja pahed - the advantages and the disadvantages of the job pane järjekorda - to put in the order ( put them in the order) küsige kordamööda - to act in turn tähelepanelik kelner - an attentive waiter hoolikas lendur - a careful pilot järjekindel ja töökas õpetaja - a persistent and hardworking teacher vaimukas ja tähelepanelik ülemus - a witty and attentive boss tegelema raskete inimestega - to deal with difficult people kannatlik ja väljendusrikas mees - a tolerant and expressive man suure toiduainete kaupluse turvamees - a store detective in a supermarket
Dear Sir/Madam (,) ----- Yours faithfully (,) (no name) Dear Ms/Mr Smith (,) ---- Yours sincerely (,) (w/ name) Layout My address Name Receiver’s name Address Salutation ( Dear Sir/Madam, Dear Mr/Ms/Mrs/Miss) Introduction: WHY I am writing Main body of the letter: WHAT I want to say ONE thing at a time; explain Conclusion: Solution, polite closure, reference for future meeting etc. Sign off (Yours faithfully, yours sincerely) Name Letter of Complaint 1. Salutation 2. Reasons for writing I am writing to complain about a kettle … 3. Complaint with justification / explanation I was disappointed with the quality of the kettle that I bought at your store two days ago.
The advice and strategies contained herein may not be suitable for your situation. The publisher is not engaged in rendering professional sevices, and you should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our web site at www.wiley.com. Library of Congress Cataloging-in-Publication Data:
H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind. J: - Here is your money. H: - Thank you Getting a post-restante. H: - Hi, Julia! What are you doing here? J: - I'm getting post restante letter from Boris... H: -Ah, yeah, remember him. What is he saying?
How can I apologise enough for .... , etc. Making amends: Please allow me to offer/ suggest .... As compensation (for) ... I insist on + ing form to make up your inconvenience/ loss, etc. Closing remarks: Once again, sincerest apologies for/ I hope you will accept my apologies/ I hope my apologies will be/ are accepted, etc. I hople you will forgive/overlook this regrettable error. THANK YOU LETTER Opening remarks:I am writing to thank you for.../ I am very grateful to you for .. Giving reasons for your positive experience:I am pleased that .../ One of the best things.../It has helped me a great deal Closing remarks: Once again, many thanks... NB! Thank twice! LETTER OF APPLICATION Opening remarks: I am writing to apply for the position /post of .... as advertised in..../ I am writing with reference to your advertisement, which I saw ...
e) You cannot return goods without the original recipe/receipt. f) Supasoft Soaps are for sale/on sale here. g) A carrier bag is free with each buyer/purchase over £10. h) If you pay cash, we can give you a 10 per cent cutting/discount. i) How much did you pay/spend for your new shoes? j) This is a good shoe shop, but the costs/prices are very high. Task 2. Rewrite each sentence so that it includes the word given in capitals. a) I can't manage to see what the price is. Let's ask MAKE inside. I can't make out what the price is. Let's ask inside. b) Is this coat the right size? Can I check? TRY c) Two masked men robbed the supermarket HELD yesterday. d) You need a new coat. Your old one is too small. GROWN e) I've been shopping all morning. I feel exhausted. WORN f) I'll come and collect the goods on Thursday. PICK g) Sorry, we don't have any bread left
Tartu Kivilinna Gümnaasium Liis Viljak 10b Bodyshop Company The Body Shop International plc is a global manufacturer and retailer of naturally inspired, ethically produced beauty and cosmetics products. Founded in the UK in 1976 by Dame Anita Roddick, we now have over 2,100 stores in 55 countries, with a range of over 1,200 products, all animal cruelty free, and many with fairly traded natural ingredients. We were the first international cosmetics brand to be awarded the Humane Cosmetics Standard for our Against Animal Testing policy. And we have our own fair trade programme called Community Trade, making us the only cosmetics company with such an extensive commitment to trading fairly. Community Trade now works with 31 suppliers in 24 countries, providing over 15,000 people across the globe with
Too full of gab, and too impertinent And free with your advice on all occasions. DAMIS But . . . MADAME PERNELLE You're a fool, my boy--f, o, o, l Just spells your name. Let grandma tell you that I've said a hundred times to my poor son, Your father, that you'd never come to good Or give him anything but plague and torment. MARIANE I think . . . MADAME PERNELLE O dearie me, his little sister! You're all demureness, butter wouldn't melt In your mouth, one would think to look at you. Still waters, though, they say . . . you know the proverb; And I don't like your doings on the sly. ELMIRE But, mother . . . MADAME PERNELLE Daughter, by your leave, your conduct In everything is altogether wrong; You ought to set a good example for 'em; Their dear departed mother did much better. You are extravagant; and it offends me, To see you always decked out like a princess. A woman who would please her husband's eyes Alone, wants no such wealth of fineries. CLEANTE
3 have/'ve caught 7 As she got older, her health and judging by the students' 4 lived deteriorated. expressions, I'd say that they are 5 haven't finished enjoying their lesson. They look 3 She was unlucky because she was 6 have/'ve known interested and it looks as though shipwrecked three times. 7 walked they are working hard. Most of She was lucky because she survived
Books are expensive. (NOT The books are expensive.) I love music. (NOT I love the music.) 10. Use had better, not have better. I think you'd better see the doctor. (NOT I think you have better see the doctor.) We'd better ask John to help us. 11. Use the present progressive am playing, is raining etc to talk about things that are continuing at the time of speaking. I'm playing very badly today. (NOT I play very badly today.) Look! It's raining! (NOT Look! It rains!) 12. Use for with a period of time. Use since with the beginning of the period. for the last two hours = since 9 o'clock for three days = since Monday for five years = since I left school I've been learning English for five years. (NOT I've been learning English since three years.) We've been waiting for ages, since eight o'clock. 13. Don't separate the verb from the object. VERB OBJECT She speaks English very well . (NOT She speaks very well English.)
WRITING LETTERS Letters of invitations Formal Informal Opening We would be honoured if you, I wish to I'm writing to invite you to, Why don't you remarks cordially invite you to, Your presence is come and spend some time, Please come required at, You are invited to attend, etc. to, I'd love it if you could come to, etc. Closing We should be grateful if you could inform I love to see you again, I hope you'll be remarks us, We hope to see you, Please indicate able to make it, Please let me know as whether you will be able to attend, etc. soon as possible, I'm looking forward to, etc. Accepting an invitation
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