TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs, I am writing to complain about the poor quality of the items which I received from your company. I have no other alternative but to cancel the order which 1
How to introduce yourself and others Formal introductions How to respond and reply to an May I introduce myself? I am John introduction Smith. How do you do. Allow me to introduce John Smith to Pleased to meet you. you. Standard introduction Nice to meet you. I'd like you to meet John Smith. Hello. I want you to meet John Smith. I'm so pleased to meet you. This is Jane Smith. I'm Jane Smith. My name's John Smith. Informal introduction Hi. John. Jane. Hello. Titles: Mr Mrs Miss Ms Ms is a modern form of address for women. It replaces the traditional forms of Mrs and Miss. Greetings Good morning/afternoon/evening! 'How are you?' Very often people expect you to say something positive. Here's a breakdown of how
This kind of negligence is absolutely unacceptable. Adverbs can be total, very strong, or moderate. TOTAL absolutely (fantastic) completely (awful) entirely (depressing) totally (unacceptable) VERY STRONG extremely (good) very (bad) highly (dangerous) MODERATE fairly (safe) reasonably (expensive) quite (cheap) Minimizing Look at the way the following expressions of degree and uncertainty modify, or minimize, the message: It seems we will have to delay the delivery. The Chief Executive Officer appears to have left the country. It's just a little bit further. We're going to reduce our staff a bit. Perhaps we should consider resigning. There might be another way. I tend to think we should stop now. To some extent, the company has failed to realize its potential. Intonation is also very important in giving more or less emphasis to what we say. THE MAIN POINTS TO REMEMBER Language the don'ts Language the dos
H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind. J: - Here is your money. H: - Thank you Getting a post-restante. H: - Hi, Julia! What are you doing here? J: - I'm getting post restante letter from Boris... H: -Ah, yeah, remember him. What is he saying?
______________________________ 4 I failed/was failing my exam twice last year. ______________________________ 5 They watched/were watching TV when they heard a crash. ______________________________ 6 Last year we went/were going camping and we had a great time. ______________________________ 7 My mum was taking/took a picture when she dropped the camera. ______________________________ 8 Hippies lived/were living in the 1960s and 1970s. ______________________________ 9 The plane arrived/was arriving in Madrid on time. ______________________________ 10 I played/was playing football when I broke my leg. ______________________________
Dear E. Lonamar, Thank you for your email. Firstly, I would like to apologize for the troubles and frustration that you experienced lately. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial information in your complaint concerning our products and services as well as the degree of our services. Secondly, we will talk about your feedback with our employees whom you contacted by mail and by phone. We know that this kind of service is not acceptable form a high-street store and we will solve this problem that nobody should ever experience anything like that in the future. Thirdly, I am very sorry that the printer you bought from our online store is faulty. Our rules stipulate that if the printer is faulty, it will be replaced or the money will be returned to the customer
The Project Gutenberg EBook of Pride and Prejudice, by Jane Austen This eBook is for the use of anyone anywhere at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Project Gutenberg License included with this eBook or online at www.gutenberg.org Title: Pride and Prejudice Author: Jane Austen Release Date: August 26, 2008 [EBook #1342] [Last updated: August 11, 2011] Language: English Character set encoding: ASCII *** START OF THIS PROJECT GUTENBERG EBOOK PRIDE AND PREJUDICE *** Produced by Anonymous Volunteers, and David Widger PRIDE AND PREJUDICE By Jane Austen Contents Chapter 1 Chapter 22 Chapter 2 Chapter 23 Chapter 43
The advice and strategies contained herein may not be suitable for your situation. The publisher is not engaged in rendering professional sevices, and you should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our web site at www.wiley.com. Library of Congress Cataloging-in-Publication Data: Tracy, Brian
Or give him anything but plague and torment. MARIANE I think . . . MADAME PERNELLE O dearie me, his little sister! You're all demureness, butter wouldn't melt In your mouth, one would think to look at you. Still waters, though, they say . . . you know the proverb; And I don't like your doings on the sly. ELMIRE But, mother . . . MADAME PERNELLE Daughter, by your leave, your conduct In everything is altogether wrong; You ought to set a good example for 'em; Their dear departed mother did much better. You are extravagant; and it offends me, To see you always decked out like a princess. A woman who would please her husband's eyes Alone, wants no such wealth of fineries. CLEANTE But, madam, after all . . . MADAME PERNELLE Sir, as for you, The lady's brother, I esteem you highly, Love and respect you. But, sir, all the same, If I were in my son's, her husband's, place, I'd urgently entreat you not to come Within our doors. You preach a way of living
junk and other debris. 4. We live in a consumer society where we find it easier to throw away something that is broken rather than get it fixed. 5. Many teenagers would prefer to go out with their friends for fast food. 6. Looking out the aeroplane window I could see that the unsightly urban sprawl of the city had spread far into the desert. 7. Although the prices at the new shopping complex may be lower, the impersonal service there keeps me going back to my local markets. 8. The government has refused to pass a law which states that all GM foods must be clearly marked. 9. It is well known that many countries are hiding stores of potentially lethal biological weapons. 10. Her stressful lifestyle caused her to suffer from both mental and physical ailments. 11. The extreme weather changes we've been having are wreaking havoc on crop production in most parts of the world. 12
We had high hopes for Africa, for the Black race, that the insidious imposition of foreign rule on us, the looting of Africa’s natural resources by our colonial masters accorded us would be things of history. That is more than forty years ago. Unfortunately, the promise of independence has not been fulfilled. Today, Africa has become more desolate; there is more starvation, diseases and non-provision of essential services than when we got our independence. There are all kinds of wars in Africa than the rest of world put together. The majority of so-called Africans leaders want to stay in power until the day their bodies are put in the grave. Through buffoonery, utter mismanagement and downright stealing of the wealth of the masses, these leaders have so impoverished Africa that we are now nothing but a beggar continent. We beg for
Maturita Solutions Upper-Intermediate Workbook Key Unit 1 2 members of the royal family, politicians, reality TV contestants, 4 1 2 had known had been waiting singers and TV presenters 3 had enjoyed/had been enjoying 1A Talking about people
Why are these bad? In a single word, they are distracting. They distract the audience's attention from your message. On the other hand, strong, forceful, and complementary gestures strengthen your presentation. Gestures should be physical actions that fit and support the words. In short, if you speak with conviction and take the time to watch yourself on videotape, you'll be able to sort out and discard weak gestures and replace them with stronger ones. POSTURE The video camera will reveal if you are guilty of any of the following postural taboos: · Slouching or hunching over the lectern. · Repeatedly bouncing on your toes or rocking back on your heels. · Keeping head and eyes down, rarely looking up. · Clenching hands tightly together. Some speakers employ a special walking technique. Try walking a few feet away from the lectern to address one side of the audience; then walk to the other side to make another point. This
52. Use the present progressive passive, not the simple present passive, to talk about things that are going on just around now. Our flat is being decorated this week. (NOT Our flat is decorated this week.) Your bill is just being prepared, sir. (NOT Your bill is just prepared, sir.) 53. We don't normally use must to talk about the past. I had to see the dentist yesterday. (NOT I must see the dentist yesterday.) When I left school, young men had to do military service. (NOT When I left school, young men must do military service.) 54. When you put two nouns together, be careful to get the right order. I like eating milk chocolate. (NOT I like eating chocolate milk.) What's your phone number? (NOT What's your number phone?) 55. Use the whole of, not whole, before the name of a place. The whole of Paris was celebrating. (NOT Whole Paris was celebrating.) He knows the whole of South America very well. (NOT He knows whole South America very well.) 56
research findings, sayings, and customs the book. Boston. New York • San Francisco Mexico City • Montreal • Toronto • London • Madrid • Munich • Paris Hong Kong • Singapore • Tokyo • Cape Town • Sydney Acquisitions Editor: Michelle Limoges Editorial Assistant: Christina Manfroni Executive Marketing Manager: Wendy Gordon Production Supervisor: Liz Napolitano Editorial Production Service: Modern Graphics, Inc. Manufacturing Buyer: JoAnne Sweeney Electronic Composition: Modern Graphics, Inc. Interior Design: Modern Graphics, Inc. Photo Researcher: Rachel Lucas Cover Design: Joel Gendron For related titles and support materials, visit our online catalog at www.pearsonhighered.com Copyright © 2009, 2001 Pearson Education, Inc. All rights reserved. No part of the material protected by this copyright notice may be
To list points: firstly/to begin with/in the first place, secondly/ furthermore/also/moreover/in addition To add emphasis: especially, in particular, particularly, more importantly To conclude/summarise: taking everything into account, all things considered, to sum up To make recommendations: I would recommend/suggest ..., one solution/recommendation would be to..., it would be a good idea to... To express cause and result: by doing this, we could..., doing this would solve the problem, in order to, so that, this would mean that, as a result, this way General outline for letters: Salutation - Paragraph 1 - Paragraphs 2, 3 - Final paragraph - Name Dear... Reason for writing development closing remarksYours... Ametlik kiri, kui saaja nimi on teada 2nd August, 2011 Dear Mr Smith, ------------------------------------------------ Yours sincerely, Mary Stevens Ametlik kiri, kui saaja nimi ei ole teada 5th September, 2011 Dear Sir/Madam,
UNIT 1 Writing in the Business World Writing gives structure and form to our ideas. In the business world this is done for a purpose: to persuade, recommend, offer advice, give an order, etc. The business text must therefore be easily and quickly read and its message must be understood exactly as intended. If you learn to recognize and avoid the more common errors of information control, grammar and style, you will achieve this aim. You will write more confidently and more correctly if you check everything you write. Pay particular attention to the following:
Evaluation Exercise 1 Connectives Study the following two versions of the same text and decide which do you find easier to read and why? what is the difference between them? When the ICN equipment was first introduced, it was found to provide a flexible and advanced system. Its speed of operation was greater than comparable hardware then available. In recent months major faults have developed in the equipment. The local agent appears incapable of providing a reliable repair service. The system is regularly out of order for several days at a time. The makers have agreed to replace the system free of charge. The new equipment will not be installed for at least six months. Such a delay is clearly unacceptable to us. We should insist that ICN send their own engineer to service the equipment. The equipment should be transported to the ICN plant for inspection and repair there. When the ICN equipment was first introduced, it was found to provide a flexible and
WRITING LETTERS Letters of invitations Formal Informal Opening We would be honoured if you, I wish to I'm writing to invite you to, Why don't you remarks cordially invite you to, Your presence is come and spend some time, Please come required at, You are invited to attend, etc. to, I'd love it if you could come to, etc. Closing We should be grateful if you could inform I love to see you again, I hope you'll be remarks us, We hope to see you, Please indicate able to make it, Please let me know as whether you will be able to attend, etc. soon as possible, I'm looking forward to, etc. Accepting an invitation Formal
Challenge! Students' own answers and for Chris's future. 6 been waiting, forgotten 3 Because although the pilots are prepared to give their lives in 4 There was once a wolf who used to 2B What's on the box? wander out every night in search of a page 12 the service of their country, their deaths are a result of Joe's lack of lamb for his dinner. But recently this 1 1 rubbish 8 as a sense of service to wider society. wolf has had been having difficulty 2 well-drawn 9 series 4 They were horrified by it. getting enough to eat because
genuine fear, raising the hair on my arms. The look only lasted a second, but it chilled me more than the freezing wind. He turned back to the receptionist. "Never mind, then," he said hastily in a voice like velvet. "I can see that it's impossible. Thank you so much for your help." And he turned on his heel without another look at me, and disappeared out the door. I went meekly to the desk, my face white for once instead of red, and handed her the signed slip. "How did your first day go, dear?" the receptionist asked maternally. "Fine," I lied, my voice weak. She didn't look convinced. When I got to the truck, it was almost the last car in the lot. It seemed like a haven, already the closest thing to home I had in this damp green hole. I sat inside for a while, just staring out the windshield blankly. But soon I was cold enough to need the heater, so I turned the key and the engine roared to life. I headed back to Charlie's house, fighting tears the whole way there. 2. OPEN BOOK
· What were you doing while you were waiting? · Thomas wasn't working, and I wasn't working either. · They were eating dinner, discussing their plans, and having a good time. USE 4 Atmosphere Example: · When I walked into the office, several people were busily typing, some were talking on the phones, the boss was yelling directions, and customers were waiting to be helped. One customer was yelling at a secretary and waving his hands. Others were complaining to each other about the bad service. USE 5 Repetition and Irritation with "Always" Examples: · She was always coming to class late. · He was constantly talking. He annoyed everyone. · I didn't like them because they were always complaining. REMEMBER Non-Continuous Verbs / Mixed Verbs Examples: · Jane was being at my house when you arrived. Not Correct
Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways.
INTRODUCTION OF SUPPLY CHAIN MANAGEMENT (SCM) A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Supply chains exist in both service and manufacturing organizations, although the complexity of the chain may vary greatly from industry to industry and firm to firm. Supply chain management is typically viewed to lie between fully vertically integrated firms, where the entire material flow is owned by a single firm and those where each channel member operates independently. Therefore coordination between the various players in the chain is key in its effective management
................................................................112 Chapter Seven Finding Who You Truly Are - 113 Who you Think you are..............................................................................114 Abundance..................................................................................................116 Knowing Yourself and Knowing About Yourself.......................................117 Chaos and Higher Order.............................................................................118 Good and Bad.............................................................................................119 Not Minding What Happens.......................................................................120 Is That So?..................................................................................................121 The Ego and the Present Moment .............................................................122
Book 1 BASIC ENGLISH BASIC ENGLISH GRAMMAR GRAMMAR BASIC ENGLISH GRAMMAR Book 1 Book 1 Younger students at beginning to intermediate levels will greatly benefit from this step-by-step approach to English grammar basics. This is the ideal supplement to your language arts program whether your students are native English speakers or beginning English language learners. Skill-specific lessons make it easy to locate and prescribe instant reinforcement or intervention. · Illustrated lessons a
jagama esimesi muljeid - to shre first impressions 9 millist iseloomustust te vajate - what kind of characteristic would you need usaldusväärne kirurg - a trustworthy surgeon üsna tugev ja terve - pretty strong and fit täpne ja heade kommetega sekretär - a punctual and well-mannered secretary tundma kohalikke olusid - to know local matters leplik inimene - an agreeable person selle töö eelised ja pahed - the advantages and the disadvantages of the job pane järjekorda - to put in the order ( put them in the order) küsige kordamööda - to act in turn tähelepanelik kelner - an attentive waiter hoolikas lendur - a careful pilot järjekindel ja töökas õpetaja - a persistent and hardworking teacher vaimukas ja tähelepanelik ülemus - a witty and attentive boss tegelema raskete inimestega - to deal with difficult people kannatlik ja väljendusrikas mees - a tolerant and expressive man suure toiduainete kaupluse turvamees - a store detective in a supermarket
This spirit, dumb to us, will speak to him. Do you consent we shall acquaint him with it, As needful in our loves, fitting our duty? MARCELLUS Let's do't, I pray; and I this morning know Where we shall find him most conveniently. Exeunt 13 SCENE II. A room of state in the castle. Enter KING CLAUDIUS, QUEEN GERTRUDE, HAMLET, POLONIUS, LAERTES, VOLTIMAND, CORNELIUS, Lords, and Attendants KING CLAUDIUS Though yet of Hamlet our dear brother's death The memory be green, and that it us befitted To bear our hearts in grief and our whole kingdom To be contracted in one brow of woe, Yet so far hath discretion fought with nature That we with wisest sorrow think on him, Together with remembrance of ourselves. Therefore our sometime sister, now our queen, The imperial jointress to this warlike state, Have we, as 'twere with a defeated joy,— With an auspicious and a dropping eye,
Today's students have grown up with all this technology, so schools must change with the times and adapt to the way students learn best. Classrooms all across the US have already or plan to implement 1:1 (1 device per 1 student) and BYOD (bring your own device) solutions to facilitate the use of all these great technological learning tools. Technology is a central part of our everyday lives now, so of course it should be a key aspect to education in order to prepare students for the real world and their future careers where they will most likely be using mobile devices. With devices like iPads for example, students are no longer confined to a computer class. As soon as an assignment is available students can work on it inside their classroom, at home, while waiting on the bus, in between classes, etc. Mobile classroom technology can bridge the gap between classroom and home learning. In the future the textbook is becoming extinct
From the early age I have been interested in photography and the world in general. Photography is a pretty expensive hobby and starting with it was quite difficult in the beginning. I had to take photographs with really poor cameras and more than once I heard how somebody was laughing over me because of my uncompetitive equipment. Still I remained selfconfident and full of determination. Time passed and I had enough money to buy a bit better camera and from this point, things started to go uphills. By the present moment I have achieved good results in different competitions and I am working as a photographer for two youth magazines. I have managed to buy myselt contemporary equipment what professional photographers would be very proud. At the moment photography has compensated itself fully. The best thing about it is that I am really good at something and people respect me because of that
Introduction With the turn of the millennium, a revolution began in architecture, engineering and the construction industry, aimed at implementing the latest three-dimensional computer aided tools to improve efficiency. Throughout history, some of the most famous architects – Michelangelo, Leonardo, Calatrava, Gehry, Kahn, etc. – have built mock-ups of their projects before beginning construction in order to resolve unforeseen design issues and check for constructability. During the last decade, this model-building has moved into the virtual world in the form of Building Information Modeling (BIM). The idea of an intelligent information rich building model is not new. The identity of BIM dates back nearly 30 years, while the terminology of the “Building Information Model” has been in circulation for at least 15 years.
faces and styles and accents, the gorgeous architectural wonders...And the cars. Jesus Christ. The frenetic flow of tightly packed cars was unlike anything I'd ever seen anywhere. There was always an ambulance, patrol car, or fire engine trying to part the flood of yellow taxis with the electronic wail of ear-splitting sirens. I was in awe of the lumbering garbage trucks that navigated tiny one-way streets and the package delivery drivers who braved the bumper-to-bumper traffic while facing rigid deadlines. Real New Yorkers cruised right through it all, their love for the city as comfortable and familiar as a favorite pair of shoes. They didn't view the steam billowing from potholes and vents in the sidewalks with romantic delight and they didn't blink an eye when the ground vibrated beneath their feet as the subway roared by below, while I grinned like an idiot and flexed my toes. New York
' · I'm tired of waiting for you. I want to leave, but something about you keeps pulling me back in. · The difference between physical attraction & love is the ability to see the same person at their best and at their worst. · If it's not meant to be... then just turn around, leave, & move on. It may not be what you want, but this shit is not what you deserve. · If you love somebody and you want to be with them, then go get them. Deal with the mess later. · Dear haters, for God's sake, breathe that fucking air and live your own life! · I'm the type of girl who will try her best to get over you, but I just end up falling even harder. · Don't think too much. Just stop, close your eyes, and follow your heart. I guarantee you it knows the way. · Life is a bitch, pain is a whore, and problems are the motherfuckers who won't leave me alone. · It's either you love me, or you don't. So make up your mind.
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