Transactional letter (0)

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Sarnased õppematerjalid

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Letters

Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter?  · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs,

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Inglise keele jaotusmaterjal

· Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So ­ so, thanks. / So and so, thanks. · Not so good, actually 1 The English alphabet Spelling Work with your partner and spell out first your name and then some names of places. Write down each letter as you hear it, and then say the word. The English alphabet on the phone: You might find the following alphabet (used by international airlines) useful when trying to spell a word on the telephone. A Alpha O Oscar Ä Alpha-Echo Ö Oscar-Echo B Bravo P Papa C Charlie Q Quebec D Delta R Romeo

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Presentation vocabulary

Performing the presentation Introducing yourself and your talk Greeting, name, position, opening formalities Good morning, ladies and gentlemen. Good afternoon, everyone. Good morning. My name's (...). I'm the new Finance Manager. Good morning. Let me start by saying just a few words about my own background. I started out in... Welcome to Standard Electronics. I know I've met some of you, but just for the benefit of those I haven't, my name's (...). It's very nice to see you all here today. I'm very pleased to be here. I'm glad you could all make it. Thanks for inviting me. Thank you (all) for coming. Title/Subject I'd like to talk (to you) today about ... I'm going to present the recent ... explain our position on ... introduce ... brief you on ... inform you about ... describe ... The subject of my

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Steve Krug-Dont Make Me Think 2014

Don’t Make Me Think, Revisited A Common Sense Approach to Web Usability Steve Krug  Don’t Make Me Think, Revisited A Common Sense Approach to Web Usability Copyright © 2014 Steve Krug New Riderswww.newriders.com To report errors, please send a note [email protected] New Riders is an imprint of Peachpit, a division of Pearson Education. Editor: Elisabeth Bayle Project Editor: Nancy Davis Production Editor: Lisa Brazieal Copy Editor: Barbara Flanagan Interior Design and Composition: Romney Lange Illustrations by Mark Matcho and Mimi Heft Farnham fonts provided by The Font Bureau, Inc. (www.fontbureau.com) Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. For information on getting permission for reprints and excerpts, [email protected]. Notice of Liability Th

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DIALOGUES inglisekeelsed dialoogid erinevatel teemadel

H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order ­ your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind.

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Superstar 1 tests

9 Did he reading when he heard the scream? ____________________________________________________________________________________________ 10 Which book did you enjoying most? ____________________________________________________________________________________________ Marks: /10 Words, words, words 4 Write the words which mean the following. The first letter of each word has been provided. 1 Children wear this to school to make them look the same. u______________________ 2 A jacket and trousers made from the same material. s ______________________ 3 A man wears this round his neck and over his shirt to make him look smart. t _______________________ 4 We wear these to protect our clothing

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E-mail

Dear E. Lonamar, Thank you for your email. Firstly, I would like to apologize for the troubles and frustration that you experienced lately. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial information in your complaint concerning our products and services as well as the degree of our services. Secondly, we will talk about your feedback with our employees whom you contacted by mail and by phone. We know that this kind of service is not acceptable form a high-street store and we will solve this problem that nobody should ever experience anything like that in the future. Thirdly, I am very sorry that the printer you bought from our online store is faulty. Our rules stipulate that if the printer is faulty, it will be replaced or the money will be returned to the customer. Do we agree that we will send a new printer to you or you would like to get b

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Jane Austen

The Project Gutenberg EBook of Pride and Prejudice, by Jane Austen This eBook is for the use of anyone anywhere at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Project Gutenberg License included with this eBook or online at www.gutenberg.org Title: Pride and Prejudice Author: Jane Austen Release Date: August 26, 2008 [EBook #1342] [Last updated: August 11, 2011] Language: English Character set encoding: ASCII *** START OF THIS PROJECT GUTENBERG EBOOK PRIDE AND PREJUDICE *** Produced by Anonymous Volunteers, and David Widger PRIDE AND PREJUDICE By Jane Austen Contents  Chapter 1 Chapter 22 Chapter 2 Chapter 23 Chapter 43 Chapter 3 Chapter 24 Chapter 44 Chapter 4 Chapter 25 Chapter 45

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