Leidsid 33 sarnast õppematerjali, mis on seotud failiga "Erialane inglise keel". Need materjalid aitavad sul teemat sügavamalt mõista.
order, deliver, clive, amended, corporation, abbey, road, crisp, date, 2017, subject, dear, unfortunately, inform, since, came, late, able, 11th, apologize, change, delivery, possible, hope, chance, again, best1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs, I am writing to complain about the poor quality of the items which I received from your company. I have no other alternative but to cancel the order which 1 placed earlier this week ... 4. ... thus, I recommend that you accept this advice on the matter. I am pure that the suggestion offered is the best solution. Please let me know if this was helpful. Yours sincerely, Lee Jones 5. ... I would appreciate a reply at your earliest convenience. I look forward to meeting you to discuss employment opportunities. Yours faithfully, Nicole Porter Paragraph Plan for Letters · salutation
WRITING LETTERS Letters of invitations Formal Informal Opening We would be honoured if you, I wish to I'm writing to invite you to, Why don't you remarks cordially invite you to, Your presence is come and spend some time, Please come required at, You are invited to attend, etc. to, I'd love it if you could come to, etc. Closing We should be grateful if you could inform I love to see you again, I hope you'll be remarks us, We hope to see you, Please indicate able to make it, Please let me know as whether you will be able to attend, etc. soon as possible, I'm looking forward to, etc. Accepting an invitation Formal
H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind. J: - Here is your money. H: - Thank you Getting a post-restante. H: - Hi, Julia! What are you doing here? J: - I'm getting post restante letter from Boris... H: -Ah, yeah, remember him. What is he saying?
Dear Jane Smith, I am writing behalf of our team to apologize for inconvenience we have caused. It was our fault and we are really sorry about this. Your camera arrived on time, but when we did the checking, we realised that it had been damaged for some reason, so we couldn't send you the damaged camera and due to that we had to wait for the next delivery from suppliers. In order to make the delivery of the new camera faster we decided that, it will be sent as an Express Delivery tomorrow. We assure you that this time you will receive your camera on time. Because of this long delay we want to make it up to you for being a good customer. As a compensation we are going to give you a free carry case and three films as a compensation. For more, your next order will be completely free. We will assure you, that it will not happen again, we sill hope that you
How do you pronounce this word? Yes, of course. M-A-double R-I-E-D. 12 MODULE 3 Asking and answering questions. Direct questions and indirect questions. 1. Asking and answering questions How to ask and answer direct questions where a short Yes or No answer is expected: Are you cold? Yes I am./No. I'm not Are you waiting for someone? Are you coming on Friday? We usually make questions by changing the word order: we put the first auxiliary verb before the subject: You are Are you? In present simple questions we use do/does: Do you live near here Does the film begin at three? In past simple questions we use did: Did you sell your car? Practise: Is it raining? Is your brother married? Are there any questions you'd like to ask? Is there a station near here? Is there time to buy a newspaper? Were you late this morning? Were you born in Estonia
Do not write any addrsses. Flat to let Finsbury Park how far from central London? 10 minutes from Manor House tube Self-contained ground floor flat big enough for two? Bedroom, living room, study room Fully furnished what furniture? 90 pounds per week any extras to pay like electricity? Ideal for student 36 Stewart Street does it have a phone? available how soon? London N4 2PP 0181 809 7985 A letter starts with a date, except when it is said that the date is not necessary. Usually on national examination, the date is already written on the writing paper. Date must be written on the first line of the task and aligned right. Possible ways of writing: May 8, 2010 8 May 2010 Any other ways of writing a date is not advised because if you do so, you may lose points in an extremely easy part of a writing task. On the next line of the letter it is important to start the letter with ,,Dear".
To list points: firstly/to begin with/in the first place, secondly/ furthermore/also/moreover/in addition To add emphasis: especially, in particular, particularly, more importantly To conclude/summarise: taking everything into account, all things considered, to sum up To make recommendations: I would recommend/suggest ..., one solution/recommendation would be to..., it would be a good idea to... To express cause and result: by doing this, we could..., doing this would solve the problem, in order to, so that, this would mean that, as a result, this way General outline for letters: Salutation - Paragraph 1 - Paragraphs 2, 3 - Final paragraph - Name Dear... Reason for writing development closing remarksYours... Ametlik kiri, kui saaja nimi on teada 2nd August, 2011 Dear Mr Smith, ------------------------------------------------ Yours sincerely, Mary Stevens Ametlik kiri, kui saaja nimi ei ole teada 5th September, 2011 Dear Sir/Madam,
a Market Stall, supplying deli shops (including North European and International), wholesalers and supermarkets (including Tesco, ASDA, Morrison's, Sainsbury's). My three big business values: * Quality products * Professional customer service * 100% recyclable products I started as a Sole Trader on 1st of June 2012, because it's simple and straight forward structure for my business. As my business have been growing I registered in Companies House on 29th of June 2017 as MP CANNED FOOD LIMITED. 1.2 Business aims: My business aims are customer satisfaction and professional service. Short-term Goal (up to 1 year) I aim to start off at the Leicester Estonian House and Leicester Market and build a steady regular customer base. Medium-term Goal (1-2 years) I hope to expand and start reaching customers in other counties through market traders and small individual businesses. Long-term Goal (2-5 years)
the equipment. The equipment should be transported to the ICN plant for inspection and repair there. When the ICN equipment was first introduced, it was found to provide a flexible and advanced system. Moreover, its speed of operation was greater than comparable hardware then available. However, in recent months major faults have developed in the equipment, and the local agent appears incapable of providing a reliable repair service. Consequently, the system is regularly out of order for several days at a time. Although the makers have agreed to replace the system free of charge, the new equipment will not be installed for at least six months. Such a delay is clearly unacceptable to us. We should therefore insist that ICN send their own engineer to service the equipment. Alternatively, the equipment should be transported to the ICN plant for inspection and repair there. Discussion 1 Although Text 25 is not impossible to read, Text 26 is far easier
Just so I think there's naught more odious Than whited sepulchres of outward unction, Those barefaced charlatans, those hireling zealots, Whose sacrilegious, treacherous pretence Deceives at will, and with impunity Makes mockery of all that men hold sacred; Men who, enslaved to selfish interests, Make trade and merchandise of godliness, And try to purchase influence and office With false eye-rollings and affected raptures; Those men, I say, who with uncommon zeal Seek their own fortunes on the road to heaven; Who, skilled in prayer, have always much to ask, And live at court to preach retirement; Who reconcile religion with their vices, Are quick to anger, vengeful, faithless, tricky, And, to destroy a man, will have the boldness To call their private grudge the cause of heaven; All the more dangerous, since in their anger They use against us weapons men revere, And since they make the world applaud their passion, And seek to stab us with a sacred sword.
The Project Gutenberg EBook of Pride and Prejudice, by Jane Austen This eBook is for the use of anyone anywhere at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Project Gutenberg License included with this eBook or online at www.gutenberg.org Title: Pride and Prejudice Author: Jane Austen Release Date: August 26, 2008 [EBook #1342] [Last updated: August 11, 2011] Language: English Character set encoding: ASCII *** START OF THIS PROJECT GUTENBERG EBOOK PRIDE AND PREJUDICE *** Produced by Anonymous Volunteers, and David Widger PRIDE AND PREJUDICE By Jane Austen Contents Chapter 1 Chapter 22 Chapter 2 Chapter 23 Chapter 43
Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways.
about the importance of love and family. You are my mainstay and my greatest inspiration. ccc_tracy_fm_i-xviii.qxd 7/7/03 3:22 PM Page vi ccc_tracy_fm_i-xviii.qxd 7/7/03 3:22 PM Page vii Foreword If you are ready to leverage yourself to greatness and achieve giant results, you have the right road map in your hands.You have before you the DNA of your future. All you need to create a wonderful fu- ture for yourself is to read this book, decide how you are going to apply it to your own life, write out a plan, and then go forth with en- thusiasm and make it happen. I have a confession to make. I am one of Brian’s raving fans. I have studied him, his brilliant work, and the extraordinary results
The following are the five basic components of Supply Chain Management: 1. Plan:- This is the strategic portion of SCM. You need a strategy for managing all the resources that go toward meeting customer demand for your product or service. A big piece of planning is developing a set of metrics to monitor the supply chain so that it is efficient, costs less and delivers high quality and value to customers. 2. Source:- Choose the suppliers that will deliver the goods and services you need to create your product. Develop a set of pricing, delivery and payment processes with suppliers and create metrics for monitoring and improving the relationships. And put together processes for managing the inventory of goods and services you receive from suppliers, including receiving shipments, verifying them, transferring them to your manufacturing facilities and authorizing supplier payments.
But this doesn't necessarily mean that you need to start trading. Planning is an essential part of enterprise the process of running a business and this is where you should start. The Army has a motto: "Train hard, fight easy." In business, that translates as: "Plan hard, work easy." A simple, three-step approach to the business planning process helps. Step one is to plan exactly what you are going to sell. Step two is to calculate what it will cost to make the product or to deliver the service. Step three is to do market research in order to ensure that you will be able to sell enough products and/or services in order to cover all of the costs. If your plans forecast that you can make a profit then, quite literally, you are in business. If not, then you need to think of a new plan. People who can do this are called entrepreneurs. People who can't are called employees. In truth, step one is down to you it's your business and you can sell what you want.
FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets TYPES OF LETTERS 1) Asking for advice I am writing to ask if you could help me with … I am writing to ask for your advice … Closing line: I would appreciate if you could give me your advice as soon as possible. I look forward to receiving your advice … 2) Giving advice I am writing in reply to your letter asking advice about …. Making suggestions: I would suggest that ..., I would advise you to … If I were you ..., I
UNIT 1 Writing in the Business World Writing gives structure and form to our ideas. In the business world this is done for a purpose: to persuade, recommend, offer advice, give an order, etc. The business text must therefore be easily and quickly read and its message must be understood exactly as intended. If you learn to recognize and avoid the more common errors of information control, grammar and style, you will achieve this aim. You will write more confidently and more correctly if you check everything you write. Pay particular attention to the following:
jagama esimesi muljeid - to shre first impressions 9 millist iseloomustust te vajate - what kind of characteristic would you need usaldusväärne kirurg - a trustworthy surgeon üsna tugev ja terve - pretty strong and fit täpne ja heade kommetega sekretär - a punctual and well-mannered secretary tundma kohalikke olusid - to know local matters leplik inimene - an agreeable person selle töö eelised ja pahed - the advantages and the disadvantages of the job pane järjekorda - to put in the order ( put them in the order) küsige kordamööda - to act in turn tähelepanelik kelner - an attentive waiter hoolikas lendur - a careful pilot järjekindel ja töökas õpetaja - a persistent and hardworking teacher vaimukas ja tähelepanelik ülemus - a witty and attentive boss tegelema raskete inimestega - to deal with difficult people kannatlik ja väljendusrikas mees - a tolerant and expressive man suure toiduainete kaupluse turvamees - a store detective in a supermarket
Dear Sally, I have also been very busy with my exams recently, so I completely understand what you are going through. I would really like to see you again and it would be very great if you came to see me in August, but unfortunately I have a really important soccer match during that week and I can not miss that so maybe you could come the week before or after. Please let me know as soon as possible because my mum wants to know so she and my father will probably plan a trip to somewhere in order for us to be all alone in the house. My bike actually broke so unfortunately we can’t go cycling but my dad suggested that perhaps we go canoeing. It sounds very fun to me so maybe if you’re intrested we could go try that, but it’s totally OK if you don’t want to, just let me know. So let me know when you could come and if you’re up for canoeing. I’ll be waiting for your reply. Best wishes, Alex
It prompted many in our office to wonder why such speeches are made at the end, rather than the beginning, of the collegiate experience. David Orr is the founder of the Meadowcreek Project, an environmental education center in Fox, AR, and is currently on the faculty of Oberlin College in Ohio. Reprinted from Ocean Arks International's excellent quarterly tabloid Annals of Earth, Vol. VIII, No. 2, 1990. Subscriptions $10/year from 10 Shanks Pond Road, Falmouth, MA 02540. If today is a typical day on planet Earth, we will lose 116 square miles of rainforest, or about an acre a second. We will lose another 72 square miles to encroaching deserts, as a result of human mismanagement and overpopulation. We will lose 40 to 100 species, and no one knows whether the number is 40 or 100. Today the human population will increase by 250,000. And today we will add 2,700 tons of chlorofluorocarbons to the atmosphere and 15 million tons of carbon
The main concern is about your price range. We would be very grateful when you could send us the price list. In addition, it would be nice, when you could add the list of products and their qualities. Our company has eight stores in France, so our orders could be quite big. Thus we would appreciate if you could advise us of your terms of payment and any discount available. The last thing we are interested in is your delivery policy. We need to be sure that you can deliver our order in two months time. We look forward to hearing from you soon. Yours sincerely, SIGNATURE J.F.Morreau
as what his/her attitudes and feelings were. How to make a problem call Anytime you have to make a difficult call there are important steps to follow. Even though you may not be calling to sell a product, the basic steps of a successful telemarketing call still apply. Before you make your call, develop an action plan. Greet the customer in a friendly way Introduce yourself and your company State the purpose of the call Deliver your message in friendly, clear and business like way, leaving room for questions State customer benefits/options/alternatives, if appropriate Ask for agreement **Here are some tried and tested tips on telephone etiquette: Making a Call: Be an attentive listener; don't do other jobs at the same time Don't interrupt while the other person is speaking. Use common courtesy Use the person's name. It's music to their ears
29. I want to separate the sheep from the goats; I have no use for sheep. 30. I want what I want. Don't offer me any substitutes. When there's a problem I want a solution. Don't offer me any half measures. 31. Literal-mindedness is good. 32. One of the biggest energy-wasting manifestations is the compulsion to begrudge energy. 33. One need not have a better theory to object to a theory's defects. 34. One needs more energy, higher frequencies, more bandwidth, and less interference in order to sustain a finer quality of attention. 35. One who has authority over others is responsible for deterring them from behaving unustly toward one another and for effecting the redress of injustices when they occur. 36. One who is not still looking for answers is either a buddha or a damn fool. 37. People say that they want to be "loved for themselves" but I find that insulting. I want to do things that are worthwhile and be admired because my actions are admirable, not for
" --MARK BLACKBURN, Sr. Vice President, Director of Insurance Operations, State Auto Insurance Companies "Dr. Cialdini's ability to relate his material directly to the specifics of what we do with our customers and how we do it, enabled us to make significant changes. His work has enabled us to gain significant competitive differentiation and advantage" -LAURENCE HOF, Vice President, Relationship Consulting, Advanta Corporation "This will help executives make better decisions and use their influence wisely ... Robert Cialdini has had a greater impact on my thinking on this topic than any other scientist." -CHARLES T. MUNGER, Vice Chairman, Berkshire Hathaway, Inc. If you're wondering why of Latin America, the Far East, and Central Europe. you should buy this new
brand new, and attract a whole new customer base. The interior design is a very important consideration so you need to give it a big thought. Background music Secondly, I think it would be useful to use background music in the shop. Background music keeps customers comfortable and relaxed. Keeping your employees happy is just as important as doing the same for your customers. Without good employees, you'll never be able to reach the level of sales you need to in order to keep things rolling. Playing background music can take your employees' minds off of whatever might be bothering them, and will almost always improve one's mood throughout the course of a day. It should also be noted that since employees spend a great deal of their day at your store, you should try to switch up the music as much as possible. By doing this you would not have only satisfied customers but also employees. Special offers and client cards
made it. 2 Never in my life had I been so exhausted. 3 So tired was I that I fell asleep. 45 Students' own answers Photocopiable © Oxford University Press 2 Maturita Solutions Upper-Intermediate Workbook Key Unit 2 4 1 2 You can take any road. We don't have much time. 2 1 2
and possible future perspectives within the context of increasingly globalized world. The object is to investigate the premises of English being a single language in the world as well as to consider potential consequences. the aim of this paper is to explore Estonian students’ attitude to English being the world language. The purpose is to increase the authors’ and fellow students’ awareness of the latest linguistinc tendences in order to develop their understanding of the importance of learning languages, English in particular. 3 The theoretical part of the study relies upon the works of such scholars as David Cristal, Luke Mastin, David Graddol, etc. For the practical part, a survey has been conducted among the students of the 10th, 11th, 12th forms of Tallinn Mustamäe Gymnasium of the Humanities and other schools
department ..5... b) Don't forget to write a shopping 2) register doesn't work. c) Can you pay over there? This cash 3) of that new shop next to the post office. d) Most of the tourists went bargain 4) size box of paper tissues. e) Why don't we go to the new shopping 5) store in the town centre. f) Quite late at night the little corner 6) shop down the road is still open. g) It would be much better to buy an economy 7) assistant in a shoe shop. h) Don't forget that we have to stop at the filling 8) list before we go to the market tomorrow. i) There's a very nice suit on display in the window 9) station to get some petrol. j) Mary has just started work as a shop 10) hunting in the old part of the city. Task 5. Choose the most suitable word or phrase to complete each sentence.
Our flat is being decorated this week. (NOT Our flat is decorated this week.) Your bill is just being prepared, sir. (NOT Your bill is just prepared, sir.) 53. We don't normally use must to talk about the past. I had to see the dentist yesterday. (NOT I must see the dentist yesterday.) When I left school, young men had to do military service. (NOT When I left school, young men must do military service.) 54. When you put two nouns together, be careful to get the right order. I like eating milk chocolate. (NOT I like eating chocolate milk.) What's your phone number? (NOT What's your number phone?) 55. Use the whole of, not whole, before the name of a place. The whole of Paris was celebrating. (NOT Whole Paris was celebrating.) He knows the whole of South America very well. (NOT He knows whole South America very well.) 56. We don't normally use progressive forms of believe. I don't believe him. (NOT I'm not believing him.) Do you believe what she says
finding a job and somewhere to live. whole article. Greeks, who introduced vowel symbols I guess he must be missing his family · Listening: Remind the students to their alphabet. The descendants of too. I wonder if he has emigrated that in this type of task the order of this alphabet were Latin and Cyrillic, because he wants to escape a political the statements fits the order of the which were then spread far and wide regime that he doesn't agree with. Or information in the recording. Tell by their respective users. The fact that
changes and realising our dreams as soon as possible, we might actually fail and fall off the road. There is a need to talk about CVs as well, because one can never get a good job if he's not even capable of making formal-looking curriculum vitae. Chapter two has ended what then? Our favourites the tests, of course! This time it'll be having listening part and grammar mostly, but a surprise attack is not out of the list, so everybody's got to be really careful and attentive in order to get a good mark (if that is possible at all). Chapter three concentrates more on a developing human himself; we're going to learn ourselves during the four units and make an ecological footprint can't wait until the last one since I've never made one myself before. Such topics as making a home, my room etc. are included as well. Another big test follows, including not only grammar and reading, but listening and speaking (!) as well
11) What are you doing? Don't you know that ..... fishing isn't allowed here? 12) Neither ...... them moved, they were just staring ..... each other. 13) You must go, Susan, or else I won't go ..... there as well. 14) He laughed ..... her, not feeling any pity at all. 15) Mother listened ..... the radio while Jim was catching ..... butterflies. 16) She was soon bored, so he decided ..... finish his speech earlier. 17) Marta was hungry; she went ..... the kitchen .... order to grab ..... sandwich and ..... bottle ..... milk. 1.4 Write a postcard to your friend from America who will be visiting you next week. Note: do not write more than 30-50 words Also, the postcard should include: o That you'll be meeting him/her at the airport at five p.m. o His/hers clothes should be warm and comfortable o You can organize a picnic if he/she wants Do not be too formal! Rough notes: .............................................
We had to drive over 200 km to Cornwall. As James May was boasting about his motorhome, Richard couldn't really do the same. The noise the motorhome ,,parts" or ,,walls" made was just terrible. Putting that aside, according to Hammond the heating system of the Land Rover wasn't as good as he had hoped for as well, describing it as ,,quite chilly". My motorhome was of course doing fine. Apart from some wobbling everything was just aces. Just to be sure I wasn't a threat on the road I had James pull behind me to take a quick look. He wasn't of much help since he only laughed and nor was Richard up front for that matter. Finally I had to admit that I cocked up, but it was my time to laugh now as Richard's motorhome was falling apart. After screaming for twenty minutes straigh up we finally stopped to rebuild Hammonds shed. Over seven hours on the road and we finally got somewhere close to the campsite.
annaabi.ee 
