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WRITING LETTERS Letters of invitations Formal Informal Opening We would be honoured if you, I wish to I'm writing to invite you to, Why don't you remarks cordially invite you to, Your presence is come and spend some time, Please come required at, You are invited to attend, etc. to, I'd love it if you could come to, etc. Closing We should be grateful if you could inform I love to see you again, I hope you'll be remarks us, We hope to see you, Please indicate able to make it, Please let me know as whether you will be able to attend, etc. soon as possible, I'm looking forward to, etc. Accepting an invitation Formal
Dear Jane Smith, I am writing behalf of our team to apologize for inconvenience we have caused. It was our fault and we are really sorry about this. Your camera arrived on time, but when we did the checking, we realised that it had been damaged for some reason, so we couldn't send you the damaged camera and due to that we had to wait for the next delivery from suppliers. In order to make the delivery of the new camera faster we decided that, it will be sent as an Express Delivery tomorrow. We assure you that this time you will receive your camera on time. Because of this long delay we want to make it up to you for being a good customer. As a compensation we are going to give you a free carry case and three films as a compensation. For more, your next order will be completely free. We will assure you, that it will not happen again, we sill hope that you will use our services in the future. If you have more questions or problems about our services
Writing a formal letter in English An example of a task: You are trying to find accommodation for yourself in London while studying at a college there. You have the task of writing to Mr Sabir Siddique who has put the following advertisement in the newspaper. Read the advertisement and the notes you have made. Then write your letter to Mr. Siddique. Write a letter of 120 words. Do not write any addrsses. Flat to let Finsbury Park how far from central London? 10 minutes from Manor House tube Self-contained ground floor flat big enough for two? Bedroom, living room, study room Fully furnished what furniture? 90 pounds per week any extras to pay like electricity? Ideal for student 36 Stewart Street does it have a phone? available how soon? London N4 2PP 0181 809 7985 A letter starts with a date, except when it is said that the date is not necessary. Usually on national examination, the date is already written on the writin
H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind. J: - Here is your money. H: - Thank you Getting a post-restante. H: - Hi, Julia! What are you doing here? J: - I'm getting post restante letter from Boris... H: -Ah, yeah, remember him. What is he saying? J: - Oh, well...He is asking to come to
Upstream Proficiency Unit 3 part 2 key EX 30 1 When Steve made the local soccer team, he was spotted by a local talent scout, and before he knew it, he was asked by the owner of a major team to sign a contract. He is said to be the best soccer player England has ever produced. 2 It is (widely) felt that more dustbins should be supplied by the Council to alleviate the refuse situation. The paths in the local park are covered with litter and rubbish overflows from the few dustbins that have been provided by the Council. 3 When Bess was promoted to CEO of the company, she was given the authority to hire or fire anybody she wanted to. She replaced two of the lazier secretaries and it is said she will hire an extra person for Saturdays. 4 We regret to inform you that your luggage has been misplaced. It appears to have been put on a plane to Italy. You will be contacted as soon as its exact whereabouts has been discovered. EX 31 1 with, by 2 with 3 in 4 from
Dear E. Lonamar, Thank you for your email. Firstly, I would like to apologize for the troubles and frustration that you experienced lately. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial information in your complaint concerning our products and services as well as the degree of our services. Secondly, we will talk about your feedback with our employees whom you contacted by mail and by phone. We know that this kind of service is not acceptable form a high-street store and we will solve this problem that nobody should ever experience anything like that in the future. Thirdly, I am very sorry that the printer you bought from our online store is faulty. Our rules stipulate that if the printer is faulty, it will be replaced or the money will be returned to the customer. Do we agree that we will send a new printer to you or you would like to get b
4 tegevdirektor - a Managing Cirector tootmisjuht - a Production Manager firma töötajad - employees at the firm kaadriülem - a group leader müügijuht - a Sales Manager tootmisinsener - a Production engineer 5 töökas, hõivatud kontor - working, busy office vastutustunne - responsibility algpalk - starting salary sõltuvalt east ja kogemustest - depending on age and experience edutamise väljavaated - promotion prospects kandideerima / soovi avaldama kohale - to apply for a post lisama väljavõtte kvalifikatsioonidest - to enclose an outline of qualification ma olen nõus proovima - I'm willing to try huumorimeel - a sense of humor võime hakkama saada - an ability to cope with (something) thuande krooni ulatuses - within rnge of võõrkeeled on eeliseks - foreign languages are an advantage kuulutus sekretäri kohale - an advertisment for a secretary teadmisi omandama - to obtain knowledge eelneva kontoritöö kogemus - a previous office experience ustavalt teie - yours faithfu
Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs, I am writing to complain about the poor quality of the items which I received from your co
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