dinner. It is usual for all Finns to pay for their own meal in a restaurant. You can still politely suggest that you would be happy to pay for your companion's meal. Finnish people drink coffee all the time and everywhere, for instance meetings always begin with a cup of coffee. Do not be surprised if no one comes to sit next to you on the bus. Remember privacy! Dishonesty is the worst sin of all to the Finns. Going to a sauna in Finland, even without clothes, has nothing to do with sex a sauna is a sacred place for the Finns. Remember to respect the nature. Nature is very close to a Finn's heart. Finnish society is very organised. Also, remember to queue! Silence at night is required in tower blocks normally after 10pm. The communal hallways usually have information on the times of silence. Do not disturb!
their first name. Cultural Traditions Estonian culture as an identity is very strong. Oral traditions especially have played a key role in preserving traditions, stories and customs during Soviet administration. Singing is a very Estonian activity and the Estonians are known to have sung their way to freedom during the "Singing Revolution" of 1989-91. Manners Estonians on the whole are quiet and reserved. They tend to speak softly and do not like to draw attention to themselves. Being rational, calm and not going to emotional extremes are all qualities that respected. At first Estonians can come across as aloof. Once a relationship warms up this becomes less so. Meeting and Greeting Greetings can come across as rather formal and rather reserved. Men should initiate greetings with women and the younger person always greets the older person.
Etiquette in england *meeting and greeting · The British are reserved, which may cause them to appear cool and indifferent or overly formal. In fact, they are very friendly and helpful to foreigners. · Shake hands with everyone present men, women, and children at business and social meetings. Shake hands again when leaving. · Use last names and appropriate titles until specifically invited by your British hosts or colleagues to use their first names. *body language · The English tend to keep about an 23 feet between them while speaking. · Touching is usually kept to a minimum. · Family members are more relaxed and familiar with each other, so touching of the arms,
· Paragraph 1 reasons for writing · Paragraphs 2, 3 development · Final paragraph closing remarks · Name · Letters are divided into two categories, formal and informal. There are various types of formal and informal letters . · It is important to think about the person who you are writing to before you begin writing a letter. If the wrong style is used, the letter will look impolite, silly or odd. For example, if you used formal language to write to a close friend, the letter would look odd, or if you used informal language to write a letter to a company, the letter would look impolite. · There are certain characteristics which allow us to distinguish between formal and informal letters. These are: ~ The salutation (e.g. Dear Sir/Madam, Dear Bill) ~ The style or language (e.g. use of formal language for formal letters, or the use of slang and idioms for informal letters) ~ The closing remarks (e.g
you. Standard introduction Nice to meet you. I'd like you to meet John Smith. Hello. I want you to meet John Smith. I'm so pleased to meet you. This is Jane Smith. I'm Jane Smith. My name's John Smith. Informal introduction Hi. John. Jane. Hello. Titles: Mr Mrs Miss Ms Ms is a modern form of address for women. It replaces the traditional forms of Mrs and Miss. Greetings Good morning/afternoon/evening! 'How are you?' Very often people expect you to say something positive. Here's a breakdown of how you can express how you really are without complaining too much. · Fine, thanks. / On top of the world, thanks. · OK, thanks · Not so bad, thanks. / Can't complain, thanks. · So so, thanks. / So and so, thanks.
The Use of the Telephone in Relation to Customer Service **Telephone skills are the most important aspect of being successful in a call center job. When you work on the phone all day as a customer service representative, the telephone is the one and only tool that will make or break your success. The phone is probably the most used tool in modern business. **Answering the phone professionally The rules for answering a telephone are simple but they need to be continually reviewed and practised. Following are the most basic ones, which should always be employed. 1. Use the four answering courtesies: · Greet the caller · State your organisation (or department) · Introduce yourself · Offer your help "Good afternoon, Accounts, Andrew Batt speaking. How may I help?" 2. Show enthusiasm when you answer. Help make the caller feel welcome
Ole vaid minu kõrval, kui tõuseb päike. Ole vaid mu kõrval kui mind piinab meeleheide. Ole mu kõrval, kui kumab kuu, kui su nime hüüab mu suu, ära tõota mulle, et armastad mind, kui ei ole valmis ohverdama end. Luba, et printsess jääb printsiga, kuni nad veel siin ilmas elavad. Unustame hetkeks kõik muu me, tunnetame üksteise kiireid südamelööke, kas tunned, kuidas süda jätab lööke vahele, see kõik on midagi uut, meile kahele. · Women are stronger than men, because they can walk in a 12 cm stilettos without showing the pain. · Men would kill to protect women they love. Men were born because of women. Women.. We're special · It doesn't matter where, when, or how did we met. What matters is the fact that we did. · Loving someone so much doesn't always mean they're right one for us. · Wishes are for lazy people who can't get up and make their dreams come true on their own. Make it happen!
adjectives, adverbs, prepositions, conjunctions, and interjections--as well as the standard patterns of English sentences. All students of English, be they native speakers or those who are studying English as a second language, will profit from the fundamental introduction and review of grammar provided by SADDLEBACK'S BASIC ENGLISH GRAMMAR 1 and 2. Helpful marginal notes throughout the books have been provided to reinforce existing skills and call attention to common problem areas. We wish you every success in your pursuit of English proficiency. 1 What is Grammar? 5 The Simple Past Tense 98 Regular and Irregular Verbs 99 Was and Were 104 2 The Capital Letter 6 The Past Progressive Tense 106
Waste paper Vanapaber Recycle Ümbertöötlema Leftovers Jäätmed Rubbish bin Prpgikast Scrap metal Vanapaber Packaging Pakend http://www.abiks.pri.ee Can plekkpurk Do you agree? Animals are much better than people. They never kill each other for no reason. All children should have pets. Working in the garden is really pleasant; it is more joy than work. I know recycling is important, but I find it boring if I have to think about it all the time. Hunting is a very good hobby. ABOUT ME 1. Where and when were you born? Where and when was your mother born? 2. What did you look like when you were 45 years old? Did you look like your mother? Your father? Some other relative? 3
global level In France, the common form of greeting in a professional environment is the handshake. French business culture emphasizes formality, people tend to come closer to each other than in North American and Northern European cultures If you do not speak French, apologize for not knowing the language. French people often appear very direct and they do not hesitate to ask questions When you are invited to a dinner or to a restaurant you should not be more than 10 minutes late A typical gesture in France is to hold open the doors for other people and let them pass through first. If you need to point at something, use your whole hand instead of the index finger. The American symbol for "O.K" (forming a circle with the thumb and index finger) means "zero" or "useless" in France. The French symbol for approval is the thumbs up sign. The French business world is formal, organized and professional.
1 The film was very ________________________ and not at all boring. 2 The party was very ________________________. Nobody wore casual clothes. 3 Heavy metal music is so ________________________. Can't you listen to something quiet? 4 We bought a ________________________ pizza because the restaurant was expensive. 5 These trousers are too ________________________. I need some bigger ones! 6 He's a very _____________________ basketball player and so scores more points than the short ones. 7 The rest of the flat is neat but her room is very ________________________. 8 It was a ________________________ thing to do, but he isn't very clever. 9 This test is ________________________. I want a fair one! 10 Don't laugh. This matter is not ________________________. It's very serious. Marks: /10
years. The first flower probably did not survive for long, and flowers must have remained rare and isolated phenomena, since conditions were most likely not yet favorable for a widespread flowering to occur. One day, however, a critical threshold was reached, and suddenly there would have been an explosion of color and scent all over the planet – if a perceiving consciousness had been there to witness it. Much later, those delicate and fragrant beings we call flowers would come to play an essential part in the evolution of consciousness of another species. Humans would increasingly be drawn to and fascinated by them. As the consciousness of human beings developed, flowers were most likely the first thing they came to value that had no utilitarian purpose for them, that is to say, was not linked in some way to survival. They provided inspiration to countless artists, poets, and mystics. Jesus tells us to contemplate the flowers
you the DNA of your future. All you need to create a wonderful fu- ture for yourself is to read this book, decide how you are going to apply it to your own life, write out a plan, and then go forth with en- thusiasm and make it happen. I have a confession to make. I am one of Brian’s raving fans. I have studied him, his brilliant work, and the extraordinary results he has achieved. I am also one of his close colleagues and friends. We have worked together on many platforms, and met and talked with each other on numerous occasions. Brian is one of the finest thinkers and writers on inner develop- ment and personal success in the world. I know; I have sold over 82 million books aimed at helping people get the most out of themselves. Change Your Thinking, Change Your Life shows you how to dis-
In everything is altogether wrong; You ought to set a good example for 'em; Their dear departed mother did much better. You are extravagant; and it offends me, To see you always decked out like a princess. A woman who would please her husband's eyes Alone, wants no such wealth of fineries. CLEANTE But, madam, after all . . . MADAME PERNELLE Sir, as for you, The lady's brother, I esteem you highly, Love and respect you. But, sir, all the same, If I were in my son's, her husband's, place, I'd urgently entreat you not to come Within our doors. You preach a way of living That decent people cannot tolerate. I'm rather frank with you; but that's my way-- I don't mince matters, when I mean a thing. DAMIS Mr. Tartuffe, your friend, is mighty lucky . . . MADAME PERNELLE He is a holy man, and must be heeded; I can't endure, with any show of patience, To hear a scatterbrains like you attack him. DAMIS What! Shall I let a bigot criticaster Come and usurp a tyrant's power here?
come true. You deserve it. And to Alistair and Jessica, from Seven Years to Sin , who inspired me to write Gideon and Eva's story. I'm so glad the inspiration struck twice! 1 "We should head to a bar and celebrate." I wasn't surprised by my roommate's emphatic pronouncement. Cary Taylor found excuses to celebrate, no matter how small and inconsequential. I'd always considered it part of his charm. "I'm sure drinking the night before starting a new job is a bad idea." "Come on, Eva." Cary sat on our new living room floor amid a half-dozen moving boxes and flashed his winning smile. We'd been unpacking for days, yet he still looked amazing. Leanly built, dark-haired, and green-eyed, Cary was a man who rarely looked anything less than absolutely gorgeous on any day of his life. I might have resented that if he hadn't been the dearest person on earth to me.
do it, enabled us to make significant changes. His work has enabled us to gain significant competitive differentiation and advantage" -LAURENCE HOF, Vice President, Relationship Consulting, Advanta Corporation "This will help executives make better decisions and use their influence wisely ... Robert Cialdini has had a greater impact on my thinking on this topic than any other scientist." -CHARLES T. MUNGER, Vice Chairman, Berkshire Hathaway, Inc. If you're wondering why of Latin America, the Far East, and Central Europe. you should buy this new edition of Influence: o More neuroscience evidence of how the influence process works is inte-
either from Britain or France. It was especially a poignant time for Africa, as then British Prime Minister Harold McMillan articulated his now famous “winds of change” sweeping Africa. We had high hopes for Africa, for the Black race, that the insidious imposition of foreign rule on us, the looting of Africa’s natural resources by our colonial masters accorded us would be things of history. That is more than forty years ago. Unfortunately, the promise of independence has not been fulfilled. Today, Africa has become more desolate; there is more starvation, diseases and non-provision of essential services than when we got our independence. There are all kinds of wars in Africa than the rest of world put together. The majority of so-called Africans leaders want to stay in power until the day their bodies are put in the grave
It can be conscious or unconscious. It is something that is noticed by everybody but is not always given enough attention. We sometimes ignore it and try to hide behind words, but we should never forget that we cannot fool everyone! Children react to body language because they experience the world through intuition. The same can be true for adults when feelings are involved. People who are in bad shape emotionally will often place great importance in it. In fact, they often pick up the smallest hint of a lapse in attention in the person they are speaking to. And they frequently jump to the conclusion that they are boring or a nuisance - thus compounding any sense of depression or poor self-esteem. A way to learn the secrets of body language is to watch television with the sound turned off and try to interpret what is being said simply from reading body language. You will experience that
Golden Grammar rules 1. Don't use an with own. Sue needs her own room. (NOT Sue needs an own room.) I'd like a phone line of my own. (NOT ... an own phone line.) 2. Use or rather to correct yourself. She's German or rather, Austrian. (NOT She's German or better, Austrian.) I'll see you on Friday or rather, Saturday. 3. Use the simple present play(s), rain(s) etc to talk about habits and repeated actions. I play tennis every Saturday. (NOT I am playing tennis every Saturday.) It usually rains a lot in November. 4. Use will ..., not the present, for offers and promises. I'll cook you supper this evening
H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind. J: - Here is your money. H: - Thank you Getting a post-restante. H: - Hi, Julia! What are you doing here? J: - I'm getting post restante letter from Boris...
"But it is," returned she; "for Mrs. Long has just been here, and she told me all about it." Mr. Bennet made no answer. "Do you not want to know who has taken it?" cried his wife impatiently. "You want to tell me, and I have no objection to hearing it." This was invitation enough. "Why, my dear, you must know, Mrs. Long says that Netherfield is taken by a young man of large fortune from the north of England; that he came down on Monday in a chaise and four to see the place, and was so much delighted with it, that he agreed with Mr. Morris immediately; that he is to take possession before Michaelmas, and some of his servants are to be in the house by the end of next week." "What is his name?" "Bingley." "Is he married or single?" "Oh! Single, my dear, to be sure! A single man of large fortune; four or five thousand a year. What a fine thing for our girls!" "How so? How can it affect them?" "My dear Mr
" --Phil Town, New York Times bestselling author of Rule #1 "The 4-Hour Workweek is a new way of solving a very old problem: just how can we work to live and prevent our lives from being all about work? A world of in nite options awaits those who would read this book and be inspired by it!" --Michael E. Gerber, founder and chairman of E-Myth Worldwide and the world's #1 small business guru "Timothy has packed more lives into his 29 years than Steve Jobs has in his 51." --Tom Foremski, journalist and publisher of SiliconValleyWatcher.com "If you want to live life on your own terms, this is your blueprint." --Mike Maples, cofounder of Motive Communications (IPO to $260M market cap) and founding executive of Tivoli (sold to IBM for $750M) "Thanks to Tim Ferriss, I have more time in my life to travel, spend time with family, and write book blurbs. This is a dazzling and highly useful work." --A. J. Jacobs, editor-at-large of Esquire
Color-- -1- -2- -3- -4- -5- -6- -7- -8- -9- Text Size-- 10-- 11-- 12-- 13-- 14-- 15-- 16-- 17-- 18-- 19-- 20-- 21-- 22-- 23-- 24 TWILIGHT By Stephenie Meyer Contents PREFACE 1. FIRST SIGHT 2. OPEN BOOK 3. PHENOMENON 4. INVITATIONS 5. BLOOD TYPE 6. SCARY STORIES 7. NIGHTMARE 8. PORT ANGELES 9. THEORY 10. INTERROGATIONS 11. COMPLICATIONS 12. BALANCING 13. CONFESSIONS 14. MIND OVER MATTER 15. THE CULLENS 16. CARLISLE 17. THE GAME 18. THE HUNT 19. GOODBYES 20. IMPATIENCE 21. PHONE CALL 22. HIDE-AND-SEEK 23. THE ANGEL 24. AN IMPASSE EPILOGUE: AN OCCASION twilight STEPHENIE MEYER LITTLE, BROWN AND COMPANY New York Boston Text copyright © 2005 by Stephenie Meyer All rights reserved. Little, Brown and Company Time Warner Book Group 1271 Avenue of the Americas, New York, NY 10020 Visit our Web site at www.lb-teens.com First Edition: September 2005 The characters and events portrayed in this book are fictitious.
Doing business in Australia Business Mentality *Australians are very straightforward when it comes to business, so they do not need to build relationships for a long time before doing business. They are receptive to new ideas. * They appreciate modesty, so try not to oversell your company and do not even think of applying aggressive sales techniques. Try to be factual, friendly and to the point, avoiding self-importance. *If you manage to impress them, they will not make it obvious. *The decision making will be slower than usually, as the work environment in Australian business culture is collaborative. Top management will consult subordinates. *Do not try to rush the decision - patience is very much appreciated.
So, the British ports are ice-free and its rivers are not frozen throughout the year. The weather on the British Isles has a bad reputation. It is very changeable and fickle. The British say that there is a climate in other countries, but we have just weather. If you don't like the weather in England, just wait a few minutes. It rains very often in all seasons in Great Britain. Autumn and winter are the wettest. The sky is usually grey and cold winds blow. On the average, Britain has more than 200 rainy days a year. The English say that they have 3 variants of weather: when it rains in the morning, when it rains in the afternoon, and when it rains all day long. Sometimes it rains so heavily, that they say «It's raining cats and dogs». Britain is known all over the world for its fogs. Sometimes fogs are so thick that it's impossible to see anything within a few meters. The winter fogs of London are, indeed, awful; they surpass all imagination
in our physical build. I also seem to 4 Well, he would keep misbehaving 3 tip off 7 come to have inherited his big feet, unluckily in class. 4 come up with 8 mistake for for me. It was the first thing my parents 5 Well, you would keep eating too noticed when I was born! 3 1 Laura was offered a place at much. Personality-wise, I've got a lot of my Manchester University but she dad's traits in me. We're both quite bubbly and friendly (or so people 1C The origins of English turned it down.
.......................................... 3 Prepositions of Time – during & while ................................................................. 4 Prepositions of Time – by & by the time .............................................................. 4 Prepositions of Time – until & from ... till / to ... ................................................. 4 Prepositions of Time - ago................................................................................... 5 Prepositions of Place – in .................................................................................... 5 Prepositions of Place – at .................................................................................... 5 Prepositions of Place – on ................................................................................... 6 Prepositions of Place - in & at with towns & villages............................................ 6
The definite article the is the most frequent word in English. We use the definite article in front of a noun when we believe the hearer/reader knows exactly what we are referring to. • because there is only one: The Pope is visiting Russia. The moon is very bright tonight. The Shah of Iran was deposed in 1979. This is why we use the definite article with a superlative adjective: He is the tallest boy in the class. It is the oldest building in the town. • because there is only one in that place or in those surroundings: We live in a small village next to the church. (the church in our village) = Dad, can I borrow the car? = (the car that belongs to our family) When we stayed at my grandmother’s house we went to the (the beach near my grandmother’s beach every day. = house) Look at the boy in the blue shirt over there
.. To sum up, ... In brief, ... In short, ... I'd like to sum up now ... Let me summarize briefly what I've said. This is the general picture for ... and now I'd like to move on to ... That completes my overview of .., so now I'd like to move on to ... Let's recap, shall we? Concluding In conclusion To conclude Personal and impersonal styles Active and passive forms The passive is formed with the verb to be + the past participle. It is less personal than the active. Tense Active Passive present simple I think it is thought present we are discussing it is being discussed continuous present perfect the boss has said it has been said past simple John called a meeting a meeting was called future I will refer to this later this will be referred to later Personal pronouns
Identity theft The Estonian Information Technology College Social, Professional and Ethical Aspects of Information Technology 18.10.2016 The purpose of this paper is to raise awareness about the threats associated with Identity theft. I will talk about the different types of identity theft, the most common way they take place and what consequences they might have. I will also talk about some of the examples and point out actions everyone can take to minimize the chance of becoming a victim of an identity theft. What is Identity theft Identity theft is defined as the deliberate use of someone else's identity, usually as a method to gain a financial advantage or obtain credit and other benefits in the other person's name, and perhaps to the other person's disadvantage or loss
business, finance, or international relations. If the study focuses on techniques on business presentations, negotiations, correspondence, writing and other skills needed for business communications, then it can be classified as the study of Business English communication skills in the workplace. Both are important and used usually together. Culture. Barriers to Intercultural communication Synergy (from Greek for "working together") means that the combined effect is more than the effect of the sum of the individual parts. Culture: Could refer to literature, music, art. Here: refers to the system of shared attitudes, beliefs, values and behavior. The iceberg model: Behaviour, clothing, food above the surface of the water. Meanings, beliefs, attitudes and values below the surface. The onion model: layers of culture (behaviour, clothing, food) can be peeled away to reveal underlying basic assumptions (meanings, beliefs, attitudes and values).
authority of another person: I can’t play tennis tomorrow. I have to go to the dentist. (I have an appointment.) Children have to go to school until they are 16. (A law) Mum says you have to tidy your room before you go out. (Mother’s order!) Must and have to are sometimes interchangeable: I must be home by midnight. I have to be home by midnight. Have to is used more often than must. If you are unsure which to use, it is probably safer to use have to. • NB! The negatives mustn’t and don’t have to are completely different. Mustn’t means be forbidden. Don’t have to expresses the absence of obligation. You mustn’t steal other people’s things. It’s wrong. You mustn’t drive if you’ve been drinking. You could kill someone! In England you don’t have to take your shoes off when you enter somebody’s home.
1. alternative medicine ['meds()n] n - medical 18.cough v - [kf] to suddenly push air out of your throat treatment that is not based on the usual western with a short sound, often repeatedly: Matthew methods: Acupuncture is widely used by practitioners coughed and cleared his throat. köhima of alternative medicine. 19.discharge v - to officially allow someone to leave 2. anonymous ['nnims] adj - unknown by name: Our somewhere, especially the hospital or the army, navy client prefers to remain anonymous. etc, or to tell them that they must leave: Hospitals now 3. antagonise v - to annoy someone very much by doing tend to discharge patients earlier than in the past. something that they do not like: Matt wasn't the sort of välja laskma man to antagonize people
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