Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller,
To express difference between appearance and reality on the face of it, at first sight, apparently To express balance while, on the one hand, on the other hand, whereas To give examples for example, for instance To make general statements as a rule, generally, in general, as a general rule, on the whole To make partly correct statements up to a point, to a certain extent, to some extent, in a way, in a sense To express limit of knowledge to the best of my knowledge, for all I know, as far as I know To rephrase that is to say, in other words To bring up other points or aspects as far as ... is concerned, regarding, with regard to, as for To imply that nothing else needs to be said anyway, at any rate, in any case Accepting the situation as it is, under the circumstances, things being as they are · Giving advantages and disadvantages Introduction State the topic Main body Para.2. Advantages and statements to support your point of view Para. 3
Dear Sir/Madam (,) ----- Yours faithfully (,) (no name) Dear Ms/Mr Smith (,) ---- Yours sincerely (,) (w/ name) Layout My address Name Receiver’s name Address Salutation ( Dear Sir/Madam, Dear Mr/Ms/Mrs/Miss) Introduction: WHY I am writing Main body of the letter: WHAT I want to say ONE thing at a time; explain Conclusion: Solution, polite closure, reference for future meeting etc. Sign off (Yours faithfully, yours sincerely) Name Letter of Complaint 1. Salutation 2. Reasons for writing I am writing to complain about a kettle … 3. Complaint with justification / explanation
Date must be written on the first line of the task and aligned right. Possible ways of writing: May 8, 2010 8 May 2010 Any other ways of writing a date is not advised because if you do so, you may lose points in an extremely easy part of a writing task. On the next line of the letter it is important to start the letter with ,,Dear". In case you didn't get information from the task about the persons name you are writing to, you have to use ,,Dear Sir/Madam" or ,,Dear Sir or Madam" In case you know you are writing to a female person, but not her name, you have to use: ,,Dear Madam" In case you know you are writing to a male person, but not his name, you have to use: ,,Dear Sir" In case you know who you are writing to (for example John Doe or Jane Doe) you have to use: ,,Dear Mr Doe" or ,,Dear Mrs Doe"/,,Dear Ms Doe". NB! There is no punctuation after abbreviations ,,Mr", ,,Mrs" or ,,Ms". In case you are writing to a female person and you do not know wheter she has been
LETTER OF ENQUIRY An enquiry letter is what we send to a person or a company when we need more information about a product or service offered by that person or company. These letters are often written in response to an advertisement. 1. What is the intended purpose of the inquiry that I intend to write? 2. Who is the intended recipient? 3. How can I let my recipient know that I am seriously interested in their product/service/job offer? General Rules to Follow: Be polite. Be clear and organized about what you want/need to know. Express thankfulness for time and effort. The K.I.S.S. principle keep it short and simple SAMPLE LETTER Dear Ms Smith I am writing in response to your advertisement to enquire about the pub and restaurant placement in England. /I am writing to enquire about the pub and restaurant placement in England, as
FORMAL LETTER 120 (+/-10%) words I It is a formal letter. Do not use any contracted forms (don’t, can’t, I’m etc.)! II * Dear Mr. Smith / Dear Ms. Smith (No first name!!!) * Kui teame nime, siis lõpp – Yours sincerely ja ülesandes antud nimi * Kui nime pole öeldud, siis – Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja ülesandes antud nimi Do not use your own name!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Enamasti Mart Mets või Mari Mets TYPES OF LETTERS 1) Asking for advice I am writing to ask if you could help me with … I am writing to ask for your advice … Closing line: I would appreciate if you could give me your advice as soon as possible. I look forward to receiving your advice …
· action set by a timetable or usually schedule Present A: He is speaking. · action taking place in the at the moment, Continuous N: He is not speaking. moment of speaking just now, Q: Is he speaking? Listen!, Look!, · action taking place only for a now, right now limited period of time · action arranged for the future Past Simple A: He spoke. · Finished action in the past yesterday, 2 N: He did not speak. minutes ago, in Q: Did he speak
RSVP by 15 September. 1 Kirjapraktika Portfoolio 2013 c) postcard Hi Dad Being in Portugal has been amazing so far. Jeremy and I have seen so many wonderful things. We've been swimming almost every day. I have also enjoyed the vibrant night life they enjoy here, we went dancing last night. I only wish I could share more of it with you guys. I miss you all so much. Lots of love and kisses to everyone! Love Regina 3. Descriptions a) an object My bed in the dormitory is a bunk bed. It is a huge old light brown wooden piece of furniture. It squeaks when I switch sides or when I climb into it. I sleep on the second level and sometimes I am truly scared for my life. It is not as sturdy as I would like it to be. The bottom step on the ladder is
Letter of application Salutation Dear Sir or Madam Dear Sir/Madam Dear Mr/Mrs/Ms Paragraph 1 Reason for writing, name of the available position (+add the source, if available) I am writing to apply for the post advertised in... I am writing in response to your advertisement in... Paragraph 2, 3 What are you doing now, previous experience Qualifications (also personality traits, if necessary) NB! Relevant information I have graduated from... (with honors) My degree is in... I attended a.... course
Writing tasks Formal letters 120 words I Tegemist on ametliku kirjastiiliga ja lühivormid (don't, can't, I'm etc.)on keelatud! Kaotate kohe punkte II * Dear Mr. Smith (ja eesnime ei tohi kirjutada!!!) * Kui teame nime, siis lõpp Yours sincerely ja allkiri ja ülesandes antud nimi * Kui nime pole öeldud, siis Dear Sir or Madam * Kui nime ei tea, siis lõpus Yours faithfully ja allkiri ja ülesandes antud nimi Enda nime ei tohi mitte mingil juhul kirjutada!!!!! Te olete kas Jürid või Marid, Urved või Urmased jne. Kirjade tüübid: 1) Kui peate kirjutama kirja , kus tuleb kelleltki nõu küsida, siis alustage: I am writing to ask if you could help me with... I am writing to ask for your advice... Ja lõpetage I would appreciate if you could give me your advice as soon as possible või I look
Dear Sir/Madam I am writing to complain about the computer I bought at your store last week. When I tried to turn the computer on at home, it did not work. The screen was black and the computer made an odd noise. I performed in the manner as the user manual wrote. Since the computer was guaranteed for 2 years, I took it back to your store but the shop assistant did not help me. She was impolite and arrogant and she said that she could do nothing. I am most disappointed and require my money back or a new product. I hope that this problem will find a solution in a week. Yours faithfully Mari Mets (117) January 21, 2014 Dear Sir/Madam I am writing in response to your advertisement in the last week edition of "The Job-Hunter". I would like to attend the TV talent show.
Writing Letter/Email [ greeting- PH1 Opening remarks, reason for writing-PH2,3 developments(arengud)-PH4 closing remarks- sign off] Informal- are sent to people you know well. Semi-formal- to your friend parents Formal-are normally sent to people an (friends, relatives) ect.. official position or to people u dont know well An informal greeting (Dear Formal greetings (Dear Mr and Formal greetings: Dear Sir/Madam-when u dont know the Lucy, Uncle Bill,Mum) Mrs Jones, )
I enclose a reference from my present employer I am available for interview at any time convenient to you I would be happy to attend an interview at your convenience I can be contacted at the above address or by telephone on (103 24775) Please feel free to contact me should you require any further information Please do not hesitate to contact me if you have any further questions I would be grateful if you would consider my application I look forward to hearing from you. Dear Sir or Madam Dear Mr / Ms / Mrs Jones Yours faithfully Yours sincerely Sample letters at : http://www.learnenglishindublin.com/daily_blog/uncategorized/how-to-write-a- successful-application-letter/ http://fds.oup.com/www.oup.com/pdf/odo/application_letter1.pdf http://fds.oup.com/www.oup.com/pdf/odo/practical%20writing/applicationletter2.pdf
WRITING LETTERS Letters of invitations Formal Informal Opening We would be honoured if you, I wish to I'm writing to invite you to, Why don't you remarks cordially invite you to, Your presence is come and spend some time, Please come required at, You are invited to attend, etc. to, I'd love it if you could come to, etc. Closing We should be grateful if you could inform I love to see you again, I hope you'll be remarks us, We hope to see you, Please indicate able to make it, Please let me know as whether you will be able to attend, etc. soon as possible, I'm looking forward to, etc. Accepting an invitation
Subject: Suggested improvements Date:2nd May 2011 The purpose of this report is to comment on conditions in the college and to make recommendations for possible improvements. Although conditions are generally good, there are one or two problems. Firstly, in large classes, there is not much desk space. Secondly, the classrooms tend to be darl, especially in the winter months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways.
19, Alexandra St. Brisbane 6 October, 2009 23, Park Lane Brisbane Dear Sir/Madam, I am writing in response to your advertisment about camp Conway, a summer camp for young children. As I am very interested in sending my two children to this camp I would be grateful if you could answer some questions I have. Your advertisment states that this camp is for young children. What is the age group? I would also like to know when exactly and for how long is the duration of the camp. As I wish the best for my children I would like to know more about the team leaders. Do they have enough experience with children and what are their qualifications? In addition I would like to know how much does it cost and what time does it have to be paid for
Chapter 21 Chapter 42 Chapter 1 It is a truth universally acknowledged, that a single man in possession of a good fortune, must be in want of a wife. However little known the feelings or views of such a man may be on his first entering a neighbourhood, this truth is so well fixed in the minds of the surrounding families, that he is considered the rightful property of some one or other of their daughters. "My dear Mr. Bennet," said his lady to him one day, "have you heard that Netherfield Park is let at last?" Mr. Bennet replied that he had not. "But it is," returned she; "for Mrs. Long has just been here, and she told me all about it." Mr. Bennet made no answer. "Do you not want to know who has taken it?" cried his wife impatiently. "You want to tell me, and I have no objection to hearing it." This was invitation enough. "Why, my dear, you must know, Mrs
3 have/'ve caught 7 As she got older, her health and judging by the students' 4 lived deteriorated. expressions, I'd say that they are 5 haven't finished enjoying their lesson. They look 3 She was unlucky because she was 6 have/'ve known interested and it looks as though shipwrecked three times. 7 walked they are working hard. Most of She was lucky because she survived
7 ___________________________________________________________________________________________ They usually go to bed at about midnight. 2 Macmillan Publishers Limited 2001. This sheet may be photocopied for use in class. 8 ____________________________________________________________________________________________ Yes, we own a BMW. 9 ____________________________________________________________________________________________ I don't know what the word means. Look it up in a dictionary. 10 ____________________________________________________________________________________________ No, I don't like the Spice Girls. Marks: /10 Words, words, words 4 Complete these sentences using the correct form of the words below. There is one extra word which you do not need to use.
either from Britain or France. It was especially a poignant time for Africa, as then British Prime Minister Harold McMillan articulated his now famous “winds of change” sweeping Africa. We had high hopes for Africa, for the Black race, that the insidious imposition of foreign rule on us, the looting of Africa’s natural resources by our colonial masters accorded us would be things of history. That is more than forty years ago. Unfortunately, the promise of independence has not been fulfilled. Today, Africa has become more desolate; there is more starvation, diseases and non-provision of essential services than when we got our independence. There are all kinds of wars in Africa than the rest of world put together. The majority of so-called Africans leaders want to stay in power until the day their bodies are put in the grave
Europe. In 1998 the Mini was listed in the Guinness Book of Records as the Britain's most successful car. For now Mini has three different types of models: hatch, clubman and convertible. Mini is still owned by BMW Group. (www.mini.co.uk A) External marketing evironment analysis Socio-cultural Socio-cultural factors Socio-cultural factors take into account the views and trends of society. It is essential for companies to take into account socio-cultural factors, because they need to know what their customers are looking for. In the UK where the streets are narrow and everybody is parking on the roadside; it is much comfortable to own a small car then a big one. Vehicles generally have been considered to be more a men's subject. Although over the years more women have started to use a car, but the change between male and female car users have still persisted. Females have started to make working-career by themselves and the need for
1. FIRST SIGHT My mother drove me to the airport with the windows rolled down. It was seventy-five degrees in Phoenix, the sky a perfect, cloudless blue. I was wearing my favorite shirt -- sleeveless, white eyelet lace; I was wearing it as a farewell gesture. My carry-on item was a parka. In the Olympic Peninsula of northwest Washington State, a small town named Forks exists under a near-constant cover of clouds. It rains on this inconsequential town more than any other place in the United States of America. It was from this town and its gloomy, omnipresent shade that my mother escaped with me when I was only a few months old. It was in this town that I'd been compelled to spend a month every summer until I was fourteen. That was the year I finally put my foot down; these past three summers, my dad, Charlie, vacationed with me in California for two weeks instead. It was to Forks that I now exiled myself-- an action that I took with great horror
sellest tulenevaid tagajärgi. Iga soovitus tuleb esitada eraldi paragrahvina. Lõppsõna peaks lühidalt kokku võtma kõik selle, mida eelnevalt käsitleti. Essee eeldab ametlikku stiili, seega lühendvorme ja slängi kasutada ei tohi. Essees võiks kasutada järgmisi sõnu ja väljendeid: Et jagada soovitusi: It would help if/be a good idea if … A/Another useful suggestion would be to … The situation could be improved if/by … Steps/Measures should be taken in order to solve/deal with … Et esitada resultaate ja tagajärgi: In this way …; This would …; Then…; if …, the result would be …; The effect/consequence/result … would be … . Lõpetuseks: In conclusion/Finally/To sum up/All things considered 4. The 3 Rs in education are Reading, wRiting, aRithmetic. In our everyday life: Reduce, Reuse, Recycle
· why you are suitable for the job · why you want the position · ask about the work · ask about the place, time and pay Contact: Jane Lake, 888, Bundoran, Ireland Write a letter using all the prompts above. Use the pen-name Mari/Mart Mets for yourself. Do not write any addresses. You should write 120 words. Write your answer on page one. 8 May 2010 Dear Ms Lake, I am writing in order to ask information about working in a summer camp in Ireland. I saw your advertisement in Yes! Student magazine. I am a 19 years old student from Estonian Art Academy and this job would be my second. For a year now I have been working as a babysitter for a family with two children (13-year- old boy and 5-year-old girl)
Too full of gab, and too impertinent And free with your advice on all occasions. DAMIS But . . . MADAME PERNELLE You're a fool, my boy--f, o, o, l Just spells your name. Let grandma tell you that I've said a hundred times to my poor son, Your father, that you'd never come to good Or give him anything but plague and torment. MARIANE I think . . . MADAME PERNELLE O dearie me, his little sister! You're all demureness, butter wouldn't melt In your mouth, one would think to look at you. Still waters, though, they say . . . you know the proverb; And I don't like your doings on the sly. ELMIRE But, mother . . . MADAME PERNELLE Daughter, by your leave, your conduct In everything is altogether wrong; You ought to set a good example for 'em; Their dear departed mother did much better. You are extravagant; and it offends me, To see you always decked out like a princess. A woman who would please her husband's eyes Alone, wants no such wealth of fineries. CLEANTE
H-Helen, J - Julia 1.Receiving a money order H: - Hello, I would like to cash a money order. J: - Hello! You should present your identity card. H: - But, you know, I'd like to receive money order for my sister. How do I go about it? J: - Your identity card and letter of attorney, please. H: - Here you are. J: - Well...Unfortunately, I can't cash your money order your signature is not witnessed. H: - Ok. Than, please, I'd like to cash my money order. J: - Take this form and fill it in. May I see your passport? H: - Yes. Please. So...Should I write my full name, my passport number and the sum of money that has been sent to me, right? J: - Certainly. How would you like the money? H: - I prefer one hundred rouble notes, if you don't mind. J: - Here is your money. H: - Thank you Getting a post-restante. H: - Hi, Julia! What are you doing here? J: - I'm getting post restante letter from Boris...
How can I apologise enough for .... , etc. Making amends: Please allow me to offer/ suggest .... As compensation (for) ... I insist on + ing form to make up your inconvenience/ loss, etc. Closing remarks: Once again, sincerest apologies for/ I hope you will accept my apologies/ I hope my apologies will be/ are accepted, etc. I hople you will forgive/overlook this regrettable error. THANK YOU LETTER Opening remarks:I am writing to thank you for.../ I am very grateful to you for .. Giving reasons for your positive experience:I am pleased that .../ One of the best things.../It has helped me a great deal Closing remarks: Once again, many thanks... NB! Thank twice! LETTER OF APPLICATION Opening remarks: I am writing to apply for the position /post of .... as advertised in..../ I am writing with reference to your advertisement, which I saw ... Your experience/ qualification: I gained some experience while ..../ My qualifications include...
8th February, 2015 Dear Sir / Madam, I am writing to enquire about Beachside holiday home as I am planning to go on holiday with my family. I found your advertisement in the Internet which seemed suitable to me, but I need more details. The first thing I would like to know is whether we can take our dog with us, or are there extra conditions? As we usually travel by car and it is said in your advertisement that it is possible to park a car, but I wonder if we have to pay extra for it. I hope you can also let me know about the holiday house which has 2 bedrooms and a kitchen. However, if I want to buy some food, is there a fridge I could use? As the advert states one week costs € 252. Could you also inform me if the price includes bed linen and towels too or I
Enquiry for joining The Gifted an Talented Development Centre 20 October 2009-10-20 Dear Sir or Madam I am writing to enquire information about GTDC. I am 17-year-old school student and I have always been interested in joining with The Gifted and Talented Development Centre. I would be grateful if you could answer some questions, as the curriculum of the school was rather brief. First of all, I would like to know what are the requirements to perform entrance tests and what subjects they are. I also wonder what are the facilities of e-learing and how much they cost. If there are e-learing facilities then I would like to know how can i register myself. Finally, I would like to know what are the benefits of graduation. I have heard that all the students who graduate will get guaranteed jobs unfortunately I think that this is just a rumor due to economic crisis.
do it, enabled us to make significant changes. His work has enabled us to gain significant competitive differentiation and advantage" -LAURENCE HOF, Vice President, Relationship Consulting, Advanta Corporation "This will help executives make better decisions and use their influence wisely ... Robert Cialdini has had a greater impact on my thinking on this topic than any other scientist." -CHARLES T. MUNGER, Vice Chairman, Berkshire Hathaway, Inc. If you're wondering why of Latin America, the Far East, and Central Europe. you should buy this new edition of Influence: o More neuroscience evidence of how the influence process works is inte-
I had previous experience in organising events for children while working in “Vesiroos”, a summer camp in Estonia in July and August 2014. My duties included arranging outdoor games for children aged 7-11. I am confident that I am suitable for the job because I am good at organising different leisure activities. Furthermore, I love working with children and I have plenty of ideas what to do in a summer camp. I would like to enquire about the work in the camp. Could you let me know how many people will take part in one group? Could you also inform me if I can eat for free or I have to pay for the food? I would like to know where exactly the summer camp will take place. Also, I wonder how long my working day is and the date it will start. Finally, I am interested in the way wages are paid. I look forward to hearing from you. Yours sincerely, Mari Mets 20th February, 2015 Dear Sir/Madam, I am writing to you regarding the clothes I bought in your online shop on 15 th
This is what your life is meant to include. You are engineered for success and designed to have high levels of self-esteem, self-respect, and personal pride. You are extraordi- nary; there has never been anyone exactly like you in all the history of mankind on earth.You have absolutely amazing untapped talents and abilities that, when properly unleashed and applied, can bring you everything you could ever want in life. You are living at the greatest time in all of human history. You are surrounded by abundant opportunities that you can take advan- tage of to realize your dreams. The only real limits on what you can be, do, or have are the limits you place on yourself by your own thinking.Your future is virtually unlimited. ■ GET REAL! How did you react to the preceding three paragraphs? You probably
4 November 2011 Dear Sir or Madam I am writing in reply to your advertisement in a magazine. I would be interested in publishing my work. I would be grateful if you could answer some questions, as the advertisement was rather brief. First of all, I would like to know if you have set an age limit or a deadline. I also wonder whether the poetry is acceptable and where the work will be published. Finally, could you inform me if I may send in my manuscript by e-mail. I look forward to receiving your reply. Yours faithfully, Tiiu Tamm
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