Leidsid 33 sarnast õppematerjali, mis on seotud failiga "Complain letter". Need materjalid aitavad sul teemat sügavamalt mõista.
boom, allowruly, establishment, friends, store, police, enforce, local, dear, owner, regular, basis, fact, often, acquaintances, unfortunately, find, longer, frequent, spendhan, year, feel, forced, cash, register, rather, allowed, daily, lives, pursuitsimes, near, certainly, call, hear, havinghem, current, difference, others, putting, behaviorTASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs, I am writing to complain about the poor quality of the items which I received from your company. I have no other alternative but to cancel the order which 1
undeserved perception that the Blackman is more interested in his penis than in taking care of his future. They should understand that you are not in it to attract unscrupulous women; you are not in it to obtain a business loan and use it to buy a BMW (thank God the Cadillac is no longer the symbol of Black success stories); you are not in it to wear alligator shoes or those uncoordinated green shoes. Another minefield to maneuver are your friends. We as Black people are known for our PHDs – Pulling Him Down; we are like crabs which have been thrown into a barrel. One of them summons the courage to climb out of the barrel. But just before it tumbles out of that barrel to get the breath of fresh air, one of the other crabs grabs his legs and pulls him back into the barrel. Except in sports heroes, Blacks don’t want others to succeed. You can hear them complaining – he behaves like a honkie (Caucasian) just because he has little money
a) letter of application Kuuse 1 Haapsalu Estonia 27 September 2013 Adrian Warren Personnel Manager Head Office Northgate Halstead Road London N2 8PT Administrator Dear Mr. Warren, I am writing in regard to your advertisement for hotel staff which appeared in the Lääne Elu newspaper (25 September 2013) I am 22 years old and I am currently studying to become an English teacher in Estonia, therefore, I speak English fluently. I have worked as an administrator for three years in a local hotel. I have learned all I could about my position and wish to expand my experiences. I am the assistant- manager at my current post and am responsible for most that goes on in the hotel. I have good leadership qualities and I do not buckle under pressure. I have a positive attitude and enjoy challenging myself. In addition to English I also speak French, Russian, Estonian and some Latin which makes learning new languages easier. Please contact me regarding any queries you may have.
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will disintegrate from within, no matter how deeply entrenched they appear to be. The most rigid structures, the most impervious to change, will collapse first. This has already happened in the case of Soviet Communism. How deeply entrenched, how solid and monolithic it appeared, and yet within a few years, it disintegrated from within. No one foresaw this. All were taken by surprise. There are many more such surprises in store for us. THE URGENCY OF TRANSFORMATION When faced with a radical crisis, when the old way of being in the world, of interacting with each other and with the realm of nature doesn’t work anymore, when survival is threatened by seemingly insurmountable problems, an individual life-form – or a species – will either die or become extinct or rise above the limitations of its condition through an evolutionary leap.
January 17, 2014 Dear Sir/Madam I am writing to complain about the computer I bought at your store last week. When I tried to turn the computer on at home, it did not work. The screen was black and the computer made an odd noise. I performed in the manner as the user manual wrote. Since the computer was guaranteed for 2 years, I took it back to your store but the shop assistant did not help me. She was impolite and arrogant and she said that she could do nothing. I am most disappointed and require my money back or a new product. I hope that this problem will find a solution in a week. Yours faithfully Mari Mets (117) January 21, 2014 Dear Sir/Madam I am writing in response to your advertisement in the last week edition of "The Job-Hunter". I
' `No, never.' 5 `Jane is away on holiday.' `Oh, is she? Where ....... (she go)?' 6. Exercise: 1 I was very tired when I arrived home. I .......... (work) hard all day. 2 The two boys came into the house. They .......... (play) football. 3 I was sad when I sold my car. I ........... (have) it for a very long time. 4 Mary was sitting on the ground. She was out of breath. She ....... (run). 5 We were good friends. We ........ (know) each other for a long time. 6 Irregular verbs Infinitive Past simple Past participle Translation be was / were been beat beat beaten become became become begin began begun blow blew blown break broke broken bring brought brought build built built
Edulugude võistlus Success-story competition „Small Town Inhabitants – Educated or Uneducated People“ To begin with, my childhood was quite ordinary, I spent a lot of time in my country home, spending most of my time playing. I have been raised by my mother. As I grew older, I got more and more interested in different things. At one point it occured to me that when I want to be successful in some field, then I really have to educate myself in that filed.When my friends have characterised me then they have mainly mentioned that I am an active person, who has been successful in different fields. I still do not think I am succesful because it is a really complicated definition, but I know that I have succeeded in doing several things. For me the key is my so called success has been that when dealing with a particular thing I have tried to delve into the subject as deep as possible.
TARTUFFE A COMEDY CHARACTERS MADAME PERNELLE, mother of Orgon ORGON, husband of Elmire ELMIRE, wife of Orgon DAMIS, son of Orgon MARIANE, daughter of Orgon, in love with Valere CLEANTE, brother-in-law of Orgon TARTUFFE, a hypocrite DORINE, Mariane's maid M. LOYAL, a bailiff A Police Officer FLIPOTTE, Madame Pernelle's servant The Scene is at Paris ACT I SCENE I MADAME PERNELLE and FLIPOTTE, her servant; ELMIRE, MARIANE, CLEANTE, DAMIS, DORINE MADAME PERNELLE Come, come, Flipotte, and let me get away. ELMIRE You hurry so, I hardly can attend you. MADAME PERNELLE Then don't, my daughter-in law. Stay where you are. I can dispense with your polite attentions. ELMIRE We're only paying what is due you, mother. Why must you go away in such a hurry? MADAME PERNELLE
Chapter 21 Chapter 42 Chapter 1 It is a truth universally acknowledged, that a single man in possession of a good fortune, must be in want of a wife. However little known the feelings or views of such a man may be on his first entering a neighbourhood, this truth is so well fixed in the minds of the surrounding families, that he is considered the rightful property of some one or other of their daughters. "My dear Mr. Bennet," said his lady to him one day, "have you heard that Netherfield Park is let at last?" Mr. Bennet replied that he had not. "But it is," returned she; "for Mrs. Long has just been here, and she told me all about it." Mr. Bennet made no answer. "Do you not want to know who has taken it?" cried his wife impatiently. "You want to tell me, and I have no objection to hearing it." This was invitation enough. "Why, my dear, you must know, Mrs
Flexible Confident SAMPLE LETTER Dear Ms Lake I am writing in response to your advertisement in Yes! student magazine to apply for the job at the summer camp. /I am writing to apply for the job at the summer camp, as advertised in Yes! student magazine. I am an 18-year-old school-leaver from Estonia good at English and at connecting to young people. I have experience in arranging sports and other activities to younger students as I have participated in several local youth projects before. Being considered a hard-working person and a responsible team member, I am now seeking the post in Ireland (in order) to gain experience in intercultural youth work, and to further improve my language skills. Could you tell me how many children I would be responsible for? I would also like to know when the camp takes place, and where it is located. Finally, how much can I expect to earn? I look forward to hearing from you soon. Sincerely M.Mets Mart Mets
All you need to create a wonderful fu- ture for yourself is to read this book, decide how you are going to apply it to your own life, write out a plan, and then go forth with en- thusiasm and make it happen. I have a confession to make. I am one of Brian’s raving fans. I have studied him, his brilliant work, and the extraordinary results he has achieved. I am also one of his close colleagues and friends. We have worked together on many platforms, and met and talked with each other on numerous occasions. Brian is one of the finest thinkers and writers on inner develop- ment and personal success in the world. I know; I have sold over 82 million books aimed at helping people get the most out of themselves. Change Your Thinking, Change Your Life shows you how to dis-
The capital letter is also called a big letter or upper- case letter, or sometimes just a capital. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z When do you use a capital letter? 4Use a capital letter for the first letter in a sentence: The dog is barking. Come here! 4Always use a capital letter for the word I : I am eight years old. Tom and I are good friends. 4Use a capital letter for the names of people: Alice, Tom, James, Kim, Snow White 4Use a capital letter for the names of places: National Museum, Bronx Zoo, London, Sacramento 4Use a capital letter for festivals, holidays, days of the week, months of the year: New Year's Day, Christmas, Labor Day, Mother's Day, Sunday, Monday, Friday, January, May, July, October Exercise 1 Circle the letters that should be CAPITALS. Then write
Those trends are known as the "hippies" the "punks" the "rockers". But certainly there are different traditional youth organizations in Great Britain. Among them -- the Scout Association, the Girl Guides Association, the National Union of Students, the Youth Club. The latter offers, for example, a wide range of sporting and social activities. The National Union of Students was founded in 1922. It operates through local branches in colleges and universities. It promotes the educational, social and general interests of students. But certainly the most numerous is the Scout Association, founded in 1908 for boys and in 1910 for girls by Lord Baden-Powel. The Scout movement is to encourage a sense of adventure and of responsibility for others among young people. The programme of training is planned to develop intelligence and practical skills, to promote health and a sense of service.
His surviv- ing works consist of 38 plays, 154 sonnets, two long narrative poems, and several other poems. His plays have been trans- lated into every major living language, and are performed more often than those of any other playwright. Shakespeare was born and raised in Stratford-upon-Avon. At the age of 18 he married Anne Hathaway, who bore him three children: Susanna, and twins Hamnet and Judith. Between 1585 and 1592 he began a successful career in London as an actor, writer, and part owner of the playing company the Lord Chamberlain's Men, later known as the King's Men. He ap- pears to have retired to Stratford around 1613, where he died three years later. Few records of Shakespeare's private life survive, and there has been considerable speculation about such matters as his sexuality, religious beliefs, and whether the works attributed to him were written by others. Shakespeare produced most of his known work between 1590 and 1613. His
4. Match each sentence (a-j) with a suitable response (1-10). Use each response once only. a) How do you feel about folk music? 1 You can do whatever you like, as far as I'm b) Do you have any comment on the Prime Minister's concerned. decision? 2 In my opinion, the most important matter has been c) I feel really miserable today forgotten. d) Is it all right if I invite some friends round? 3 Mind out, you might drop it! e) Shall I do the washing-up? 4 I didn't think much of it, actually. f) I like this vase. Is it an antique? 5 I'm sorry, but it just won't do. g) Don't you think you should treat your mother better? 6 I'm not very keen on that kind of thing, to be honest. h) Is my homework all right? 7 No, don't bother, I'll do it. i) Do you think I should order the tickets in advance
5 pessimistic e not very good at talking to other people 6 friendly f wanting to know the answer to things 7 impatient g easy to talk to and nice 8 generous h not changing your mind easily 9 curious i thinking things are bad or are getting worse 10 confident j a lot of people like you and you have a lot of friends Marks: /10 Total marks: /50 Macmillan Publishers Limited 2001. This sheet may be photocopied for use in class. 3 Test 2 Name____________________ Class_______
8. Don't ask me to pay for anyone else's mistakes. I make enough of my own. 9. Even those who possess real magic must beware of being misled by "magical thinking." 10. Everyone knows what shit tastes like. 11. Exclusive occupancy of a private room is a basic human right. 12. Fair compensation for genius is wealth. 13. God's not perfect, so it's a pretty good bet that you're not, either. 14. Good institutions help to overcome human moral inertia. 15. I am not one of your little friends. 16. If a dimension is anywhere it's everywhere. 17. If God's not crazy, why are you? 18. If one makes a promise one shouldn't have made it cannot stand against the obligation to do the right thing. 19. If you odn't give a certain amount of attention to filtering distractions, every distraction is a catastrophe. 20. If you don't know what your duty is, your duty is to find out. 21. If you're not an animal, then you must be a vegetable. 22
10 has been hanging out 6 close We were best mates as far as I was 11 have had 7 speak concerned. In our second year, I went 12 haven't kicked through a very painful split with my 2 make a lasting impression girlfriend and felt really awful about it. 3C Marriage in the UK remain close friends But I knew Jacob would be supportive page 23 have a blazing row and would help me find the will to carry show a keen interest on during this time, or at least so I 1 1 big day thought. As it turned out, he just didn't 2 ceremony, reception give an honest answer
J: - Oh, well...He is asking to come to him, and, besides, here is the money-order... H: - Oh! Would you like to cash money-order? Have you got your passport with you? J: - Yeah, certainly. H: - Then, they'll cash your money order without fail. J: - Ok, I'll go to that counter and speak to clerk. Wait for me, please! Can you go and by tickets with me after this? H: - Certainly! Discuss the functions of post office H: - There are a lot of functions of post office. Of course, we have friends in different parts of the world, but it's really expensive to call them often. J: - Yes. Some people can use Internet, but not everyone is provided with it. So, then you can send letters... H: - Oh, yeah! It's really convenient! You can send even photos, is spite of the fact that the envelope is heavy. You can just send registered letter! J: - And if you don't know the exact address of addressee, you can send post restante letters. H: - And we can send even gifts for birthdays
To brainstorm, you can simply sit down with a pen and jot down every idea that comes into your head. Another approach is to simply start writing and see where you end up. Record as much information as you can recall, such as schools attended, courses taken, jobs held, research projects undertaken. Work on taking yourself deeper into the introspection process by tackling more specific topics. Here are some questions you might want to consider: What am I like? How do my friends characterize me? What are my personality traits? Have I ever experienced a moment of epiphany? Why is (some color) my favorite color? Why is (some movie) my favorite movie? How have my favorites influenced my life? What have I done? What are my major accomplishments? Why do I consider them accomplishments? What extra curricular activities have I participated in? Have I strived hard for something and achieved it? Why did I succeed?
Maturita Solutions Upper-Intermediate Workbook Key Unit 1 2 members of the royal family, politicians, reality TV contestants, 4 1 2 had known had been waiting singers and TV presenters 3 had enjoyed/had been enjoying 1A Talking about people
' · I'm tired of waiting for you. I want to leave, but something about you keeps pulling me back in. · The difference between physical attraction & love is the ability to see the same person at their best and at their worst. · If it's not meant to be... then just turn around, leave, & move on. It may not be what you want, but this shit is not what you deserve. · If you love somebody and you want to be with them, then go get them. Deal with the mess later. · Dear haters, for God's sake, breathe that fucking air and live your own life! · I'm the type of girl who will try her best to get over you, but I just end up falling even harder. · Don't think too much. Just stop, close your eyes, and follow your heart. I guarantee you it knows the way. · Life is a bitch, pain is a whore, and problems are the motherfuckers who won't leave me alone. · It's either you love me, or you don't. So make up your mind.
The kangaroo is found only in Australia (= Kangaroos are found only in Australia) The heart pumps blood around the body. (= Hearts pump blood around bodies) We use the definite article in this way to talk about musical instruments: Joe plays the piano really well.(= Joe can play any piano) She is learning the guitar.(= She is learning to play any guitar) • to refer to a system or service: How long does it take on the train? I heard it on the radio. You should tell the police. • With adjectives like rich, poor, elderly, unemployed to talk about groups of people: Life can be very hard for the poor. I think the rich should pay more taxes. She works for a group to help the disabled. The definite article with names: We do not normally use the definite article with names: William Shakespeare wrote Hamlet. Paris is the capital of France. Iran is in Asia. But we do use the definite article with: • countries whose names include words like kingdom, states or republic:
Töövihik on kooskõlas 2009. a uuendatud õppekomplektiga I Love English 6. Tartu, 2014 ISBN 978-9949-436-59-0 Kirjastus Studium Riia 15b, Tartu 51010 www.studium.ee Trükitud OÜ Greif trükikojas Lohkva, Luunja vald Tartumaa 62207 --- 3 xxx 1. The Big Apple 1. Write the verbs in the present continuous or the past continuous tense. Do you remember? am is are was were verb -ing 1 Sorry. I ... (write) a report at the moment. I can't come with you. 2 When Peter arrived, his friends ... (play) football. 3 I ... (sleep) when the alarm went off in my sister's room. 4 Dad's mobile phone is switched off because he ... (fly) to Paris. He's on the plane at the moment. 5 I ... (read) an interesting book. It's a collection of memories. 6 Leo was late again. He ... (step) out of his father's car when the bell rang. 7 Helen ... (lie) on the sofa when an ambulance stopped in front of the house. 8 I ... (give) this report from inside the school radio studio. Right now, the two teams ..
If results are fast and misunderstanding, and visible results compel you to continue. If results are fast and measurable,2 self-discipline isn't needed. I can give you every popular diet in four lines. Ready? · Eat more greens. · Eat less saturated fat. · Exercise more and burn more calories. · Eat more omega-3 fatty acids. We won't be covering any of this. Not because it doesn't work--it does ... up to a point. But it's not the type of advice that will make friends greet you with "What the #$%& have you been doing?!", whether in the dressing room or on the playing field. That requires an altogether different approach. The Unintentional Dark Horse Let's be clear: I'm neither a doctor nor a PhD. I am a meticulous data cruncher with access to many of the world's best athletes and scientists. This puts me in a rather unusual position. I'm able to pull from disciplines and subcultures that rarely touch one another, and I'm able
about children spending too much time working. If anything the contrary complaint rings loudly. What I don't begin to know is the ideal breakdown, according to age, of reading, listening to instruction, and working or hands-on time. What about technology in excess? Before the age of printing and cheap paper, comparatively few people could become learned. Now, theoretically, our electronic age makes learning easier than ever. Well, technology is indisputably better. We can store and retrieve data much more efficiently. We can communicate in a flash. But still, at the basic level, we must be well grounded -- we must possess common sense, civil manners, frank discussion skills, reasoning abilities, and moral fiber. It is possible to be a technological genius, say a computer nerd, without social skills or civil conscience. I'd rather have as a neighbor an illiterate janitor with an easy-going, friendly disposition. Hence, I value what we might call
Of 1) course not. Ms Walter's face appears on TV every day, so she is 2) public property. Well, Ms Walter may be a public figure, but that 3) does not give you the right to photograph her in an embarrassing 4) situation, purely in the interest of your circalation figures. And she 5) still has a right to enjoy private moment's with her friends in a quiet 6) location of her choice. The growing phenomonon of newspapers 7) deliberately seeking scandal in order to outdo each other is one that 8) this reader finds both offensive and insulting to ones intelligence 9) Yours sincerely, Geoff Rope
idea how long it takes to render out from MPG4. Basic cuts takes less time, but if there are transitions and effects, this really drags the system down to a crawl. Another thing, I just happen to like tape. It is cheap, and you always have a reliable backup. I keep all my master tapes just incase I ever need to go back and rework something, or need a shot that I know I have. Digital media is far too expensive to store (SD cards) and DVD's and hard drives are not reliable for long time storage. DVDs are easily damages by exposure to light, hard drives, lets not go there. Tape is reliable. I have tapes I recorded in the early 80's and they all play fine. I also forgot to point out that due to the compression, h.264 video tends to degrade quickly with multi pass editing, or re-encoding HDV since the compression is much lower stands up much better during the editing process.
he took his wife, 49, along. "What I had not expected was to see her getting stuck in with a blowtorch. She wound up liking it so much that she gave up her IT job to join me in my career change." The same happened with Annie and Paul Clayton, both 42. "We both worked in the police for nearly 20 years," says Annie. "But Paul had become disillusioned and had a friend who was a tree surgeon. He started helping him out and he loved it, so he gave up the police. I'd turn up with sandwiches and realised I loved it too, so now we run a business together." Some of the most successful career changes come out of pursuing a hobby, as Bob Jennings, 53, knows all too well. Having been offered redundancy from a laboratory supplies company where he'd worked for 32 years, he built a 15ft stitch and glue boat. "I decided to do a 10-month course to learn more about boat building and while there, I decided this could be a fantastic career option
But it was sure to be awkward with Charlie. Neither of us was what anyone would call verbose, and I didn't know what there was to say regardless. I knew he was more than a little confused by my decision -- like my mother before me, I hadn't made a secret of my distaste for Forks. When I landed in Port Angeles, it was raining. I didn't see it as an omen -- just unavoidable. I'd already said my goodbyes to the sun. Charlie was waiting for me with the cruiser. This I was expecting, too. Charlie is Police Chief Swan to the good people of Forks. My primary motivation behind buying a car, despite the scarcity of my funds, was that I refused to be driven around town in a car with red and blue lights on top. Nothing slows down traffic like a cop. Charlie gave me an awkward, one-armed hug when I stumbled my way off the plane. "It's good to see you, Bells," he said, smiling as he automatically caught and steadied me. "You haven't changed much. How's Renée?" "Mom's fine. It's good to see you, too, Dad
worse. 2. The recent increase in unemployment in the area can be explained by the new automated car plant that has just opened. 3. After little more than forty years, we have seriously polluted the final frontier with space junk and other debris. 4. We live in a consumer society where we find it easier to throw away something that is broken rather than get it fixed. 5. Many teenagers would prefer to go out with their friends for fast food. 6. Looking out the aeroplane window I could see that the unsightly urban sprawl of the city had spread far into the desert. 7. Although the prices at the new shopping complex may be lower, the impersonal service there keeps me going back to my local markets. 8. The government has refused to pass a law which states that all GM foods must be clearly marked. 9. It is well known that many countries are hiding stores of potentially lethal biological weapons. 10
64. seadusjärgne süsteem maakasutuse planeerimiseks - statutory system of land- use planning 65. nõuab spetsiaalset planeerimisluba - requires specific planning permission 66.keskkonna avaldus - environmental statement 67. omanike tegevusala elamutes - owner-occupation of dwellings 68. pikaajaline hüpoteeklaen - long-term mortgage loan 69. valdusi kasutama kui kaitset - using the property as security 70. majapidamine - household 71. avalik sektor - public sector 72. kohalikud ametivõimud - local authorities 73. eramaa omanik, üürileandja - private landlord 74. odavad majutused - low-cost housing 75. avaliku sektori tegelane - public sector tenant 76. hinnaalandusega - at a discount 77. ehitatud ja remonditud kodud - building and refurbishing homes 78. kesklinna elamurajoonid - inner-city areas 79. võõrandama linna- ja maa-alasid - deprive urban and rural areas 80. märkimisväärne kohalik autonoomia - considerable local autonomy 81. mahajäetud maa - derelict land 82
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