What Makes a Successful Manager? (1)

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CHANGE YOUR THINKING CHANGE YOUR LIFE

mentally accepted the fact that you can have it. —Robert Collier ■ THE TRUTH ABOUT YOU You are a thoroughly good person.You deserve a wonderful life, full of success, happiness, joy, and excitement. You are entitled to have happy relationships, excellent health, meaningful work, and finan- cial independence. These are your birthright. This is what your life is meant to include. You are engineered for success and designed to have high levels of self-esteem, self-respect, and personal pride. You are extraordi- nary; there has never been anyone exactly like you in all the history of mankind on earth.You have absolutely amazing untapped talents and abilities that, when properly unleashed and applied, can bring you everything you could ever want in life.

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Employee Relations

Employee Relations 1 BSB50618 DIPLOMA OF HUMAN RESOURCES MANAGEMENT BSB51918 DIPLOMA OF LEADERSHIP AND MANAGEMENT BSBWRK510 Manage employee relations  ii This workbook has been designed for use in conjunction with information and materials provided at lecture and tutorial sessions. Students should attend all timetabled sessions so they can obtain all subject information. Students should read and

Avalik juhtimine

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Edulugude võistlus

Edulugude võistlus Success-story competition „Small Town Inhabitants – Educated or Uneducated People“ To begin with, my childhood was quite ordinary, I spent a lot of time in my country home, spending most of my time playing. I have been raised by my mother. As I grew older, I got more and more interested in different things. At one point it occured to me that when I want to be successful in some field, then I really have to educate myself in that filed.When my friends have characterised me then they have mainly mentioned that I am an active person, who has been successful in different fields. I still do not think I am succesful because it is a really complicated definition, but I know that I have succeeded in doing several things. For me the key is my so called success has been that when dealing with a particular thing I have tried to delve into the subject as deep as possible.

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Organisational behaviour: True or False questions

False 17.Hygiene factors are dissatisfies that are associated with aspects of a person’s personal life. False 18.Managers should recognize that an equity comparison will likely be made by their subordinates whenever especially visible rewards, such as pay, are being allocated. True 19.Motivation to work refers to forces within an individual that account for extrinsic and intrinsic rewards. False 20.Motivators are satisfiers that are associated with what people do in their work. True 21.The esteem needs are the highest level of needs in Maslow’s Hierarchy of Needs. False 22.The work preferences of individuals high in need for achievement are likely to include individual responsibility and feedback on performance. True 23.A collaborator is one who pursues their own concerns somewhat ruthlessly and generally at the expense of other members of the group. False 24

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Connecting Ideas Logically and Effectively

recommendation you wish to make. This requires an ability to emphasise certain facts and 'bury' others. However, all facts need to be linked to give a logical flow. This unit will give you language practice in this important aspect of producing written documents. Evaluation Exercise 1 Connectives Study the following two versions of the same text and decide which do you find easier to read and why? what is the difference between them? When the ICN equipment was first introduced, it was found to provide a flexible and advanced system. Its speed of operation was greater than comparable hardware then available. In recent months major faults have developed in the equipment. The local agent appears incapable of providing a reliable repair service. The system is regularly out of order for several days at a time. The makers have agreed to replace the system free of charge

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Writing in the Business World

In the Field Services Department of the Melbourne Construction Company (MCC), a problem has arisen over the maintenance of company vehicles work which is carried out by a sub contractor, the Autocheck Maintenance Company (AMC). Several vehicles have been unavailable for use for long periods because of a deterioration in the quality of AMC's services, and this has caused considerable operational difficulties. When the MCC Transport Manager heard of the problem, he immediately telephoned the Transport Supervisor and asked him to write a short report detailing the background and extent of the problem. Text 1 is the report that the Transport Supervisor drafted out. However, knowing that his report writing ability was not particularly good, he asked his secretary to revise it before she typed it up. Text 2 is the report that was finally sent to the Transport Manager. Read both of the reports and see if you can identify:

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Letters

Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter?  · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs,

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Cialdini raamat

More praise for Influence: Science and Practice! "We've known for years that people buy based on emotions and justify their buying decision based on logic. Dr. Cialdini was able, in a lucid and cogent manner, to tell us why this happens." --MARK BLACKBURN, Sr. Vice President, Director of Insurance Operations, State Auto Insurance Companies "Dr. Cialdini's ability to relate his material directly to the specifics of what we do with our customers and how we do it, enabled us to make significant changes. His work has enabled us to gain significant competitive differentiation and advantage" -LAURENCE HOF, Vice President, Relationship Consulting, Advanta Corporation "This will help executives make better decisions and use their influence wisely ... Robert Cialdini has had a greater impact on my thinking on this topic than any other scientist."

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