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2012-09-24
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Letters Letters FORMAL, INFORMAL, TRANSACTIONAL TASK 1 Read the extracts and answer the questions. · Where are the extracts from? · What is the purpose of each letter? · How do they differ? · Which extracts are examples of formal letters? · How is the reader addressed in a formal letter? · What are the closing remarks for formal letters? · What is the salutation in a friendly letter? · How would you end extracts 1,2,3 ? · How would you begin the extracts 4 and 5? 1. Dear Mr Miller, I received your kind invitation to the reception. Unfortunately, owing to other commitments. I will be unable to attend ... 2. Dear Ralph, l just got your invitation to the company's event. l `m afraid I can't make it because I've a/ready made plans which l can "t change ... 3. Dear Sirs,
Task 1 (9 points). LETTER. You recently attended some English language courses, but some issues occurred: duration of courses; type of a teacher; age of participants. Write a letter to the customer representative service of the courses centre, complaining about the issues, saying exactly what was wrong and requiring action. Do not write any addresses. You should write 120 words. Letter of Complaint Vocabulary. Dear Sir/ Madam, (or Dear Mr Smith) I am writing to express my strong dissatisfaction with the quality of… First of all, you promised… but in fact …(usually 1 paragraph = 1 problem ) My second problem is about the fact that despite it was written about / I discovered another problem/ Problems do not stop here./ Moreover,.. / Furthermore, .. To sum up, I would like a full/ partial refund or another … I believe the matter will be resolved.
Writing a formal letter in English An example of a task: You are trying to find accommodation for yourself in London while studying at a college there. You have the task of writing to Mr Sabir Siddique who has put the following advertisement in the newspaper. Read the advertisement and the notes you have made. Then write your letter to Mr. Siddique. Write a letter of 120 words. Do not write any addrsses. Flat to let Finsbury Park how far from central London? 10 minutes from Manor House tube Self-contained ground floor flat big enough for two? Bedroom, living room, study room Fully furnished what furniture? 90 pounds per week any extras to pay like electricity? Ideal for student 36 Stewart Street does it have a phone? available how soon? London N4 2PP 0181 809 7985
months. Finally, during video lessons, some of us find it difficult to see screen properly. There are number of changes that could be made in order to improve the situation. To begin with, I would strongly suggest that the number of students per class kept to below ten. In this way... To sump up, while most of us are satisfied with the conditions, I feel that above improvements would make things even better. If these suggestions were carried out... Complaint Dear Sir I am writing to complain about the holiday apartment I rented from you on 15th of August. I believe your advertisement was misleading in a number of ways. Firstly, the apartment was by no means spacious. The rooms were cramped and there was very little storage space. Also, the distance from the beach was ten times farther than you claimed. Furthermore, the balcony railing was broken. This was quite dangerous and could have caused an accident
Sign-of Yours faithfully (if you don’t know the name) Yours sincerely (if you know the name) Register/vocabulary/grammar Language appropriate for the task, no contracted words, no slang, a wide range of vocabulary and grammatical structures, spelling and punctuation (a capital letter at the beginning of a sentence, a full stop to finish sentences, avoid exclamation marks), use of linking devices (but not the ones you would definitely use in an essay) Letter of complaint Salutation Dear Mr/Mrs/Ms… Dear Sir or Madam Paragraph 1 Reasons for writing: state the subject of your complaint CLEARLY in the first paragraph. I am writing to complain about a holiday I booked with your company. I am writing to say that I am not satisfied with the standard of service at your restaurant. I am writing to you regarding the faulty TV-set which I bought from your store two weeks ago.
...for.... I am very interested in applying for this position, I am writing with regard to your advertisement for.., I am writing with reference to your advertisement in..., I would like to apply for the post/job/position of... which I saw advertised in... Closing: I hope you will consider me for the job, I look forward to hearing from you as soon as possible, I would be available for an interview at any time, I attach my CV and a reference letter from..., I look forward to meeting you to discuss the possibility of employment, thanking you in advance Letter of inquiry (Asking for information) Opening: I am writing to inquire about, could you possibly send me further details about, may I request information about, I would like to enquire exactly Closing: I would appreciate it if you could inform me as soon as possible, I look forward to receiving your answer, it would be of great help if you could send me the details Giving information
Dear Sir/Madam, I am writing in the hope that you can help me with a problem regarding a camera that I have bought recently. On 24 April, I purchased a Canon digital SLR camera from a duty-free shop at Freetown Airport on my way from Freetown to Wondercity. The camera cost $599, and I paid for it by credit card. When I arrived at my hotel in Wondercity almost 24 hours later, I discovered that the box which contained the camera did not include the battery, and the space in the box for the charger was empty. I am now in Wondercity, and I am not returning to Freetown, so I need to get the missing parts here. I would be grateful if you could arrange for the parts to be sent to me. I attach a copy of the receipt for your information. I look forward to hearing from you. Yours faithfully, Introduction This report looks at the dietary habits of twenty students in their final year at Freedonian Secondary School. The report is based on the students' responses to the questionnaire
She also loves listening to rock music, which is what we bonded over. Also, she is a great artist if she has the time and patience. Her over analyzing makes her a slow drawer. I love Kati with all my heart. She is the best friend anyone could ever have. Whenever I need her I can call her and she's there for me. Although she might want to portrait a pessimistic person, all her advice is always very positive. I know she will be a great teacher one day. 4. Letter to a friend Dear Helena, I am writing to you, because you asked about my favourite TV-programme and I'm very happy to reply. The programme I'm most fond of is Supernatural. It's a Canadian based American TV-show. It's pretty amazing as it's about to start it's 9th season. I love it because it used to be very scary and now as I have grown older, so has the show. The show is about two brothers who drive around the continental USA. They hunt supernatural
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