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Letter of complaint (0)

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Letter of complaint #1
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Aeg2014-10-28 Kuupäev, millal dokument üles laeti
Allalaadimisi 16 laadimist Kokku alla laetud
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Letter Of Complaint

Dear Sir/Madam, I am writing to complain about the poor service I received when I traveled with your Princess Lines cruise on the 10th-13th January. I went on the Carribbean cruise and I was completely dissatisfied. Firstly, your advertisement promises large deluxe cabins but they were actually quite small. I did not have room to move around in the cabin. Also the cabin was really dirty. It seemed like it had not been cleaned for a long time. I felt very uncomfortable staying there. What is more, I had to share my bathroom with other guests, which was really unpleasant and annoying. It surprised me because your advertisement said that you have private bathrooms. Furthermore, the food in the restaurant was horrible. It was cold and tasted awfully. I had to wait for two hours for the waitress to bring me my meal. It was really unpleasant and unlike the "5 star restaurant" you advertised. I am very disappointed indeed. I would like a full refund for the cost of my cruise as well as a

Inglise keel
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Letter of complaint

Letter of complaint Dear Sir or Madam, I am writing this letter of complaint to complain about the service you offered to me and my family, when we stayed recently at your hotel. I already completed the Feedback Form but I would like to add some more points. Firstly, when we arrived, we were told that the bungalow we had booked was not available ad we were offered instead accommodation in rooms, which we did not want. The room service was extremely slow. On first day, I had to wait a cup of coffe for one hour. Also, there was promsed a

Inglise keel
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Letter of complaint

Dear Sir or Madam, I am writing to complaint about the Grange Health Spa, which I visited. I believe its service was inadequate. To start with, you promised that I will get a luxury suit, but I had really tiny room. Also you promised scenic countryside but I had no view. Moreover, you said that the price is all- inclusive but I had to pay for some things. For example I had to pay for my dinner. What is more, I was disappointed because you said that there are full range of health and diet programmes, but all guests ate the same food and we did not have any healty food at all. In conclusion, I am really disappointed with the Grange Health Spa. I look forward to receiving a prompt reply. Yours faithfully, xxx

Inglise keel
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Letters of Complaint

LETTERS OF COMPLAINT MILD COMPLAINT: · I am writing to complain about/regarding (puutuvalt)/ on account of/ because of/ on the subject of.. I am writing to draw your attention to../I am writing to you in connection with.. I am writing to complain about a damaged videotape I bought at your shop. · I hope you will deal with this matter/resolve this matter quickly. I assume you will replace.. I trust the situation will improve I hope the matter will be resolved I hope we can sort this matter out amicably (heatahtlikult) I trust this matter will receive your immediate attention. STRONG COMPLAINT: · I am writing to express my disgust at (the appalling treatment I received while staying at your hotel) I was appalled at (kohkunud) I want to express my strong dissatisfaction with I feel I must protest/complain about · I insist you replace the item at once I demand a full refund I hope that I will not be fo

Inglise keel
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Letter of complaint

Dear Sir/Madam, I'm writing to express my dissatisfaction with the service you offered to my friends and myself during our recent flight on the Eagle Airlines Flight 6048 from Gatwick to Rio de Janeiro on the 26th March at 10.35 pm. Firstly, when we got on the plane, the seats were so cramped that it was impossible to sit on them (although we were promised to travel in style and comfort) and the air stewards didn't even greet us. They sat in the corner and yawned. In addition to previous none of us didn't dare to use the toilets ­ toilets were filthy. We were told that during the flight it's possible to read free newspaper and enjoy feature film. At first there were no newspaper and secondly we could see only children's cartoon. Even though there were no children on the flight. Regrettably we were not happy with the ,,full meal with wine". We were offered only cold snacks. What's more, the air stewards were rude and unhelpful. Why do you promise friendly staff if you don't have an

Inglise keel
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Letter of complaint

Dear Sir or Madam, I am writing to you to express my annoyance at the supreme quality of service that was promised but never delivered. I am talking about the intensive 4-wekk language course provided by you, International Language Centre. First things first ­ the "highly qualified staff" had a terrible sense of time and always arrived late. Not to mention their insufficient language level, which I found quite displeasing. In addition to that, the provided free course materials were in reality just old and used textbooks and the desks were just way too small to work on, and the classes had no heating, which were quite cold in the mornings. Also you advertised small study groups, but the fact that there were over a dozen people in class determined that it was a lie. Now, according to these points that I brought out, I believe I am entitled to a full refund and I expect your full cooperation. Yours faithfully, Mart Mets

Inglise keel
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Letter of complaint

Letter of complaint Dear Sir/Madam, I am writing to complain about the behaviour of the two police officers. On Monday morning, I got quite a surprise, when I heard a doorbell rang. I went to open the door and found myself face to face with two uniformed police officers. When I asked, how could I help them, they told me I was being arrested for the robbery of a local post office and that I was taken to the station for questioning. In the interrogation room I had to wait a long time before anyone came to question me. When a detective finally came he said I was guilty because the robbery was caught on CCTV camera. Later when my lawyer had arrived she demanded to see the pictures. I was released without charge because the lawyer told that such pictures could not be used to identify me and that no court would accept them. At the very least, I deserve an apology for that mistake. I can be reached at the address given above, or by phone at 55678928. Yours f

Inglise keel
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Letter of complaint

Dear Sir / Madam, I am writing to you about a china figure which I had bought for my friend from your company on the 16th January for £19.99. I enclose copies of the guarantee and the receipt. In your advert you claim that each figure comes on a wooden stand with a gold plaque where you will engrave our chosen message. However, you engraved the wrong message and not the one that I had given you. Another problem is the quality of that figure. I was very disappointed, because when I received the figure, it was already broken. In fact, the wooden stand was cracked not only one but from many places. In your advert you also claim that the product will be delivered within 10 days, but it took 3 weeks until I got it. I had to buy another gift for my friend. I am really sad, because that china figure would have matched perfectly with the theme of my friend's new room. I would like you to refund my money as soon as possible. Unless I receive a satisfactory reply within the next three weeks,

Inglise keel




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