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Employee Relations 1 BSB50618 DIPLOMA OF HUMAN RESOURCES MANAGEMENT BSB51918 DIPLOMA OF LEADERSHIP AND MANAGEMENT BSBWRK510 Manage employee relations ii This workbook has been designed for use in conjunction with information and materials provided at lecture and tutorial sessions. Students should attend all timetabled sessions so they can obtain all subject information. Students should read and understand all materials provided. Information that is available in digital form is not included in this workbook in the interest of the environment. Publisher: Young Rabbit Pty Ltd
INTRODUCTION OF SUPPLY CHAIN MANAGEMENT (SCM) A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Supply chains exist in both service and manufacturing organizations, although the complexity of the chain may vary greatly from industry to industry and firm to firm. Supply chain management is typically viewed to lie between fully vertically integrated firms, where the entire material flow is owned by a single firm and those where each channel member operates independently. Therefore coordination between the various players in the chain is key in its effective management. Cooper and Ellram [1993] compare supply chain management to a well-balanced and well-practiced relay team. Such a team is more competitive when each player knows how to
subject appropriately in your subject heading. · Carefully Organized Information If a reader needs to be persuaded or convinced, your information will need careful planning and organizing. · Correct Grammar and Spelling Train yourself to check for major grammatical errors, words which are commonly misspelt and sentences which are incomplete. · Suitable Style and Tone The style and tone must match the message and its reader. You cannot, for example, write a memo to a colleague in the same style and tone as you might use when speaking on the telephone to a friend. · Logically Connected Ideas Finally, your ideas must be suitably connected so that the reader can identify related ideas while reading through and gradually understanding the message. Text 1 and Text 2 below clearly show these five aspects of writing in the business world. Evaluation Exercise 1
Intercultural communication What is business English? Loosely defined, BE refers to the Engl lg used in international trade or business. Loosely defined, BE refers to the Engl lg used in international trade or business. It is a specialized area of the Engl lg learning and teaching largely attributed to non-native English speakers Aim to enhance their chances of doing business with companies from English speaking countries. BE can refer to the study of business Engl voc used in the fields of trade, business, finance, or international relations. If the study focuses on techniques on business presentations, negotiations, correspondence, writing and other skills needed for business communications, then it can be classified as the study of Business English communication skills in the workplace. Both are important and used usually together. Culture. Barriers to Intercultural communication Synergy (from Greek for "working together") means that the combined effect is more than the effect o
Education Education is so multifaceted that it is difficult for me to know where to begin discussing it, or how to prioritize the many factors. Relaying my own experience is easy: I had a standard classroom approach, supplemented by inordinate reading. In only the briefest and least memorable instances did I receive any individual tutoring. Education is commonly thought of as the job of schools. Adults cry "educate our children!" Everyone has opinions about the best way to do the job. It is of urgent importance, and all the numerous factors are much studied, debated, and new (or old) ideas continually tested or retested. Some people say "it's as simple as . . . " and then name their pet peeve or passion. My view is not of an education specialist, but of one who loves sharing what I learn, and owes much to educators. Since I don't have an educational theory neatly worked-out, nor an outline of my perceptions, my intent is to address each educational ingredient that comes to my m
Lecture 1: The mountebank pharmacy. Price: 60% of average turnover on last 2 years + 10% of profits per year during next 2 years (võib olla kasumit ei tule, kuna on vaja investeerida). Quack bank present buiseness plan by 8 november, presentation 9 november long term loan (10 years), at 4,8% interest rate. Conclusion I need this sum of money from bank. Business plann: 1. management summary 2. organisational profile 3. internal analysis 4. external analysis 5. strategy 6. financial prognosis Group feedback 7/11. Leadership and management A good manager is competent in all different management styles, and knows when to apply which style. 1. Autocratic 2. Democratic 3. Free reign (vabad käed, dellegeerimine) 4. Patriarchal (he knows best what is good for his children, "family" structure) The management process: - polic
1. OBJECT-ORIENTED PARADIGM The Model •The model defines an abstract view to the problem. This implies that the model focuses only on problem related stuff and that you try to define properties of the problem. These properties include: 1 •the data which are affected and 2 •the operations which are identified by the problem. Object-oriented Paradigm •Everything is an object •A program is a bunch of objects telling each other what to do by sending messages •Each object has its own memory made up of other objects •Every object has a type •All objects of a particular type can receive the same messages Domain Model •A domain model does not represent the entire domain as it is in the real world. It includes only the concepts that are needed to support the application. Object •Is a partitioned area of memory where object code is stored •The area of memory is protected •This code can function relatively independently of other objects •Can be used b
True or Falls 1. A psychological contract represents a contingency plan that serves the needs of the individual worker. False 2. An example of a virtual organization is an office located in a high-rise building. False 3. As open systems, organizations transform material resources to produce goods. True 4. Organizational behavior is characterized by its emphasis on rigorous inquiry. True 5. Organizational behavior is the study of individuals and groups in profit- making organizations. False 6. Organizational behavior is the subject of psychology applied to the world of work. False 7. Quality of work life refers to the overall quality of human experience in the workplace. True 8. Synergy is the creation of a whole that is greater than the sum of its parts. True 9. The purpose of any organization is to make a profit. False 10.Work-life balance refers to workers who seek balance between their paid work and unpaid
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