ebscohost.com/ehost/pdfviewer/pdfviewer?sid=5754da18- 6563-4ea4-b635-c065a6205fea%40sessionmgr111&vid=7&hid=112 (10.01.2012) Talpau, A., & Boscor, D. (2011). Customer-oriented marketing - a stategy that guarantees success: Starbucks and McDonald's. Bulletin of the Transilvania University of Brasov. Series V: Economic Sciences , 51-58. 16 [WWW]http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=10c7aa5b- beb6-40d2-a34c-0aa22b7a743e%40sessionmgr115&vid=5&hid=112 (10.01.2012) 17
operatsioonihaavadest, kuid patsiendi sõnul sai ta õe õpetusest aru ning oskab haavu hooldada. Samuti jätkab patsient füsioterapeudi poolt õpetatud hingamisharjutustega. 22 KASUTATUD KIRJANDUS Morris, W., Tay, M. H. (2008). Strategies for preventing peripheral intravenous cannula infection. British Journal of Nursing, 17(19): 14-21. http://web.b.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=8a5dbc4c-790f-4459-8acf- 04faae708029%40sessionmgr115&vid=7&hid=101 (08.05.2015) Nigussie, S., Belachew, T., Wolancho, W. (2014). Predictors of preoperative anxiety among surgical patients in Jimma University Specialized Teaching Hospital, South Western Ethiopia. BMC Surgery, 5(14): 67. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4167307/pdf/1471- 2482-14-67.pdf (08.05.2015) Ene, K.W., Nordberg, G., Bergh, I., Johansson F.G., Sjöström, B. (2008). Postoperative pain management - the influence of surgical ward nurses
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