What is integrated care?
for care delivery with the aim of achieving improved patient care through better
coordination of services provided. Integration is the combined set of methods, processes
and models that seek to bring about this improved coordination of care. Accordingly,
where the result of efforts to improve integration is beneficial for patient groups, so the
outcome can be called integrated care (Kodner and Spreeuwenberg, 2002).
Table 2: Perspectives on integration and integrated care
What is integrated care? What is integration?
Description Description
The patient's perspective is at the heart of any discussion It is the processes, methods and tools of integration that
about integrated care. Achieving integrated care requires facilitate integrated care. Integration involves connecting
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