Pharmacy management
Human relations approach: goal employee satisfaction, participation, conflict
solving, manager is MOTIVATOR, work still monotonous.
Revisionism: integration between social system and technological system, appreciation
and interesting work are important motivators.
McGregor X/Y theory
X: people are lazy, will avoid responsibility, avoid work, they desire only money.
Y: people need independency, responsibility, naturally want to work.
Sociotechnique: optimal mix of economic and social goals (task extension,
enrichment, circulation).
Open system: not just technical and social system but also open system (influence by
outside); adaptation to outer world, horizontal integration, segmentation (market is
divided by groups of customs).
Contingency approach: world inside and outside the orgnaisation is unstable; quality
management, customer orientation, continuous improvement; there is no simple
annaabi.ee 
