To: Mrs M.Jacobs, Manager of Marco´s From: Madli Tamm, Assistant Manager of Marco´s Subject: Marco´s fast food restaurant Date: 06/10/17 Introduction The aim of this report is to assess the positive and the negative parts of Marco´s restaurant and suggest some changes. Food and prices Despite the fact that there is not a wide variety of dishes to choose from, the food is well-cooked and looks beautiful. The prices of food are resonable. What is more the drinks were cheap. Service The staff was friendly and helpful they can make very helpful suggestions about the menu. However, the service is a bit slow at times, especially at the lunch hours. Atmosphere The restaurant has a friendly relaxed atmosphere. You can not help but be in a good mood while you are there, because of the cheerful music. However the music is too loud sometimes, so you cant hear the waitresses. Although the lihgting is a bit poor, so it is difficult to read the m...
Formal transactional letter Complaining: I am writing to you about (several problems related to my city break in June). I have been waiting for (two weeks for replay to my letter). To make matters worse, (we were informed that there was no record of our cheque being cashed). I am writing to complain about... I am sorry to inform you that... I was very disappointed with... I have some complaints about... I would be grateful if you could (refund the cost of the holiday as soon as possible.) Requesting: I am writing in response to (your advertisement in The Daily Standard on July 20th) I would be grateful if you could (send me further details about the position) I am writing to enquire whether (you colud let me have further details about the holiday) I would like to know more about (the arrangements for the evening meal) I am writing for information about... I would like to learn/ know more about... I would like to ask whether/ if... I w...
Report To: David Carlisle From: Mart Mets Date: 11th December 2013 Subject: Steffani Pizza Restaurant Introduction The purpose of this report is to highlight some good and bad points of Steffani Pizza Restaurant. In order to prepare this report I handed out to their recent customers questionnaires in order to get the most recent data. Good points of Steffani Pizza Restaurant Firstly, I have to point out that the customers are very satisfied with the prices and they are probably willing to pay higher prices, if Steffani wants to raise the prices. There is something specail about the atmosphere, because my research show that people spend there about two times more than in other eating places in Pärnu. Secondly, I have to mention that the food is quite delicious. Bad points of Steffani Pizza Restaurant The biggest problem with Steffani seems to be their workers. Actually they are in despe...
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