Formal letter
us and when the waitress finally showed up she could not answer our questions about the
specifics of the menu. Finally we came to a conclusion that I would take the french fries, but
without jalapeno, which I especially accentuated. After 15 minutes of more waiting the dishes
arrived, but there was still jalapeno in my food. I was really disappointed and took the dish
back, saying it was not what I ordered. The waitress looked a me poshly and did not even
apologise, but just took the dish and went into the kitchen. After 5 minutes she returned and
gave me the dish, this time without jalapeno and left. After I had eated for a while I suddenly
noticed something black and big, it was hair. I was just stunned and stopped eating
immediately. But still I did not panic, I waited until my partner had finished his food and then
I went to receive the bill. In the end when the waitress brought us the bill and asked us if we