What is integrated care?
guidelines and inter-professional education, or facilitating the role of
patients in shared decision-making.
9 What is integrated care?
Of the five processes outlined in Table 3, Rosen and others (2011) focus on normative,
organisational, administrative and clinical as being particularly relevant to how
organisations operationalise integrated care. They also draw out two additional types
of integration informational and financial. These are terms that have yet to filter
through to the wider literature, but highlight the specific importance of integrative
processes that facilitate shared access to clinical information and aligned financial
initiatives across the organisations studied. Similarly, Kodner (2009) points to
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