Vormistamine ülesanne 3
respondents. Selfadministered questionnaires in general are described by De Leeuw and Hox in
Chapter 13; technological innovations are described by Lozar Manfreda and Vehovar in Chapter 14
on Internet Surveys and by Miller Steiger and Conroy in Chapter 15 on Interactive Voice Response.
On the other hand, using interviewers also has many positive points, especially when very complex
questionnaires are used or when special tasks have to be performed. As Loosveldt states in Chapter
11: “…the task of the interviewer is more comprehensive and complex than merely asking
16
questions and recording the respondent’s answer. Interviewers implement the contact procedure,
persuade the respondents to participate, clarify the respondent’s role during the interview and
collect information about the respondent.”
annaabi.ee 
