What is integrated care?
about integrated care. Achieving integrated care requires facilitate integrated care. Integration involves connecting
those involved with planning and providing services the health care system (acute, community and primary
to `impose the patient perspective as the organising medical) with other service systems (such as long-term care,
principle of service delivery' (Lloyd and Wait, 2005: p7). education or housing services) (Leutz, 1999: p7778).
Example Example
Take the example of Torbay, an area with a high In Torbay, the concern to deliver better and more
proportion of over-65s. Discussions driving integrated coordinated outcomes for patients led to the establishment
care have been characterised by "Mrs Smith", a fictitious of a care trust in 2005. The development of five integrated
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