Review Of Donald Norman Design Of Everyday Things
advocate of a user-centered design approach. The book places numerous tools - models, concepts,
the whole approach described in detail in 7th Chapter, encompassing all previously mentioned
notable notions - at the disposal of anyone involved in design willing to use them. Had it really
been made a part of compulsory reading for every designer ever educated from now on, the world
undoubtedly would have become a better, more comfortable and user friendly place.
One of the leitmotifs of the book that keeps re-emerging throughout is that majority of so called
human errors are caused by inadequate design - a notion that serves as an active consolation
thanks to which the reader is delivered from their feeling of incompetence. Although majority of
readers do openly embrace this deliverance, to reinstate its validity I would refer to aviation
industry, known for continuous reissue of regulations upon the standards to which cockpit and
annaabi.ee 
