Consumer Behavior Assignment Assignment 1(4) Girli Vasiljev HAAGAHELIA University of Applied Sciences RB1X 12.12.2011 Consumer behavior Introduction Each and every one of us is a consumer. We buy products and services every day. But why do we prefer one product or service to another? What leads us to make the right decision before every purchase? There are many aspects influencing our
Service management Assignment 1(2) Girli Vasiljev HAAGAHELIA University of Applied Sciences RB1X 21.02.2012 Marketing Plans for Service Business Introduction I read a book named Marketing Plans for Service Businesses. Authors were Malcolm McDonald and Adrian Payne. Before writing about the content I would recommend this book for everybody, because the difficult subject was written