include major updates to sections pertaining anticipation of the future, a lot of portions in the present edition may be forgiven - it is quite uncomfortable to read Norman's musings and fears for how the future will deal with complexity of objects that he prophesizes to appear when they are already integral parts of our everyday life and amongst them there are definitely examples of successful design - and it detracts from perceiving Norman in a wholly positive light and believing him. One of the things DOET aspires to teach the reader is observation - for the book to emerge as wholly successful the readers should start watching and seeing the objects of their everyday use and their interactions with them. Many readers - including myself - have reported at least temporary increase in acuteness of recognition of omission or application of principles of good
This form of value relativity leads down a blind alley. It leads to failure, frustration, and unhappiness. The fact is that values are not relative. There are values that are life-enhancing and there are values that are life-destroying. If a value is positive, living by it improves the quality of your life and your relationships with others. A negative value hurts your relationships and detracts from the quality of your life. You can easily tell the difference, because living by a positive value makes you feel happy, and practicing a negative value makes you feel unhappy. ■ FACE THE TRUTH Living in truth means that you face the truth about yourself and the world around you. You face the truth about your work and your relationships. You look yourself directly in the eye and you
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