"bptrends" - 1 õppematerjal

Protsessijuhtimise KT

Improvement), 2) (1990-ndad) protsesside ümberkorraldus (Process Reengineering) ja 3) (alates 2000) äriprotsesside juhtimine (BPM). Viimase aja trendid Paul Harmon (2015) Business Process Management: Ten Trends in Ten Years Business Process Management: The Third Wave BPM Software Tools Business Process Change and BPTrends (website) Business Rules (ehk ärireeglid) Business Process Frameworks (from IT to business ­ ITIL) Business Process Architecture (... enterprise architecture) Customer Processes (... very important in service) Academic BPM Programs and the International BPM Conference Analytics, Big Data and Process Mining Case Management (ehk juhtumikorraldus, mis pärineb sotsiaaltöö valdkonnast)