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KULUDE JUHTIMINE JA CONTROLLING
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KULUDE JUHTIMINE JA CONTROLLING

performance evaluation of higher education. The TQM Magazine, Vol 8 (2), pp 190 – 205. Ferreira, A., Otley, D. (2009), “The design and use of performance management systems: An extended framework for analysis”, Management Accounting Research, Vol. 20, pp. 263-282. Fletcher, C. (2001) „Performance appraisal and management: The developing research agenda“, The Journal of Occupational and Organizational Psychology, Vol. 74, pp. 473-487. Garengo, P., Biazzo, S., Bititci, U. S. (2005), “Performance measurement systems in SMEs: A rewiew for a research agenda”, International Journal of Management Reviews, Vol. 7, No. 1, pp. 25-47. Greiling, D. (2006) “Performance measurement: a remedy for increasing the efficiency of public services?”, International Journal of Productivity and Performance Management, Vol. 55, No. 6, pp. 448-465. Greiling D., 2010. Balanced scorecard implementation in German non-profit orgnizations

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