THE PSYCHOLOGY OF COMMUNICATION
&9!<,.45!-$6#.54)')
( ( ( K)/L703>.09(M9(69<(#N)2>)0(&..J/9(BCDO
O
!"#$%AG%(( M)P75(FQ(!./,0L)0
( ( ( !"#$%&"'#()"%#&"#*"+)"%#,-).%+
( ( ( =64$56$9(BCDR9(BDC(SDET9(=)3,/(OUE@OUV
O
!"W##$GW(( :,)0@:)?X+,/(!.+//,)+
( ( ( H2)0/-)>,5()05($57>,5(&;(K7--7)*(&.;5(
( ( ( "#$!>'48$!&9!?$.5!?.6/+$)!@&+))$.+;!
( ( ( #,-,?>7.0/(S6-)//7?/(70($5+?)>7.0T(
R
( ( ( %,4(Y.2J<(6.-+*17)(W07P,2/7>;9(BCZU
!W6[$!( ( !+5;(!+?J,29(!Q(WQ(#727+/((]+,,0(^+
$H(GF!! ! -&50&!ABBB;!(!C)$,D)!E+40$!2&!2#$!:$F!!
P
! ! ! >0G$
( ( ( %,4(Y.2J<((A)2N,26.--70/9(BCCO
!W#A["II( ( M.+3-)/(!+/LJ.88
( ( ( -$04.!H4,+)
( ( ( %,4(Y.2J<(&)--)0>70,(&..J/9(BCCZ
!W##$FF( ( =Q((!+//,--
( ( ( "#$!E8&I.8!<,.45!(F.J$5);!K+,!:$L2!
! ! ! >M&8+24&5.,3!N$.7
( ( ( ^7-,/(!7P,2(=2,//9(BCCU
annaabi.ee 
