Ärialane suhtus ing. keeles
focus on more important issues and to help the subordinate learn and grow.
Stereotypes: older workers are hard workers vs they are difficult to train to use new methods
Communication style
Germans: communicate at work to demonstrate their knowledge and gain respect
USA: communicate to be liked. USA presentations focus on main points, less analysis into
details than Germans. USA: "sandwich technique" in criticizing: The negative part is btw 2
positive statements: Germans consider it unabmiguous or dishonest
Problem-solving
Germans: analyze in depth before taking action, USA call it "analysis paralysis"
US approach: try things out, see if they work: "trial and error"
Planning a negotiation
Negotiating
Putting yourself into the other's shoes
Adopting a "poker face"
Outcomes: win/win; win/lose; lose/lose. Although a win/win outcome is most desirable, a
win/lose result may not always be too bad.
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