someone, but pride has made us slow to apologise. As the British pop singer Elton John put it on one of his songs, it is often the case that ,,sorry seems to be the hardest word." Of course when we do manage to make a sincere apology-it can quickly reduce the hurt or resestment felt by the person we have behaved badly towards. In the words of the Canadian cartoonist Lynn Johnston "An apology is the superglue of life-it can repair just about anything". However a recent survey suggests that in Britain the word ,,sorry" is being used in various situations where it doesn't have the traditional purpose of expressing regret for something a person has said or done. Arguably, the word is now being overused and might even be in danger of losing its meaning. Based on a sample of 1,100 people, the survey produced the statistic that the average
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