Cialdini raamat
Good Cop/Bad Cop works as follows: A young robbery suspect, for example,
who has been advised of his rights and is maintaining his innocence, is brought to
a room to be questioned by a pair of officers. One of the officers, either because the
part suits him or because it is merely his turn, plays the role of Bad Cop. Before the
suspect even sits down, Bad Cop curses "the-son-of-a-bitch" for the robbery. For the
rest of the session his words come only with snarls and growls. He kicks the pris-
oner's chair to emphasize his points. When he looks at the suspect, he seems to see
a mound of garbage. If the suspect challenges Bad Cop's accusations or just refuses
to answer them, Bad Cop becomes livid. His rage soars. He swears he will do every-
thing possible to assure a maximum sentence. He says he has friends in the district
attorney's office who will hear from him of the suspect's noncooperative attitude
annaabi.ee 
