THE PSYCHOLOGY OF COMMUNICATION
+&11(8),(*8(*5''1&(/#*&(5$(O>STCE72(((@/4&( #!#5/I( 3(%")65'&(8),(05+-(
5/9)"*#+5)/(.&4#,$&(8),('5'(/)+(#1"&#'8(P/)0( +-5$2((=)0&6&"I( 3(%")65'&'(
8),( 05+-( *)"&( 5/9)"*#+5)/( 0-&/( 3( +)1'( 8),( +-#+( *8( *5''1&( /#*&( 0#$(
O>STCE7( +-#/(0-&/(3(+)1'(8),(*8(!"$+( /#*&( 0#$(B3OO3>SI( .&4#,$&(
+-&"&( 0#$( *)"&( ,/4&"+#5/+8( #+( +-&( '&$+5/#+5)/2( (7-#+( 5$I( 8),( 0&"&( *)"&(
15P&18( +)(!,&$$(+-#+( *8(!"$+( /#*&( 0#$(B3OO3>S(K&6&"8(7)*I( R54PI( #/'(
=#""8( 5$( 4#11&'( B3OO3>SL( +-#/( +)( !,&$$( +-#+( *8( *5''1&( /#*&( 0#$(
O>STCE72((
!""#$%&'()*(+,"&-."/*&-+0)*/&/()-"/%$)*1""23'
INFORMATION TRANSMITTED INFORMATION RECEIVED
AT SOURCE AT DESTINATION
F
-----------------------------------------------
O
EQUIVOCATION NOISE
annaabi.ee 
