Cialdini raamat
ernrnent official named Christiaan Kroner spoke to a news reporter with uncon-
cealed pride in the governmental action that had followed the Hurricane Katrina
disaster, detailing how "pumps, ships, helicopters, engineers, and humanitarian
relief" had been sent both rapidly and adeptly to the flooded city of New Or-
leans and to many other sites of the calamity (Hunter, 2007). Say what? In the
face of widespread recognition of the Federal government's scandalously delayed
and monstrously inept reaction to the tragedy, how could he possibly make such
a statement? For example, at the time of his claim, the government's vaunted
Road Home program designed to aid Louisiana homeowners still hadn't deliv-
ered funds to 80 percent of those requesting assistance, even though nearly eigh-
teen months had past. Could it be that Mr. Kroner is even more shameless than
most politicians are reputed to be? It turns out not. In fact, he was wholly justi-
annaabi.ee 
