THE PSYCHOLOGY OF COMMUNICATION
);,+**$,+0+!>)$.).+!!&*$:"#)$()J$A+*")?N=86
!""",-./0/12#3/4#56#7-4#8/##6-#9:641;<4/9#8=#4>-6/#?3;6>=#@/9:;#.>:<>#81:7A#7/.6#
?1-@#4>/#-54/1#.-139#4>;4#./#7/A3/<42#:7#B1;<4:#;79#:7#4>/-1=2#4>/#7/.6#?1-@#4>/#
:77/1#.-139C#D>-6/#@/9:;#56/#4>/#9:64;7#6/76/6#-?#0:6:-7#;79#;59:4:-72#.>:<>#
4/79#4-#-0/16>;9-.#4>/#<3-6/#6/76/6#-?#4;64/2#6@/332#;79#4-5<>C
#""#E5336>:4F9/4/<4:-7#:6#-7/#:@B-14;74#;6B/<4#-?#@7/@-7:<6C##D.-#8--G6#?-<56#-7#
4>:6#<-@@57:<;4:-7#6G:33#HIJKLMI*JD2#%$LLNOC
!"##$%&'()*$##############################################################++,
SOURCE GENERATION DESTINATION
Set of skills in organizing information
Set of skills in organizing information
speaking first listening