Cialdini raamat
But Assistant Chiif Inspector Frederick M.
Lussen, in charge of the borough's detectives and a veteran of 25 years of homicide
investigations, is still shocked.
CAUSE OF DEATH: UNCERTAIN(TY) _ _
He can give a matter-ofJact recitation of many murders. But the Kew
Gardens slaying baffles him-not because it is a murder, but because "good peo-
ple"failed to call the police. (Ganzberg, 1964, p. 7)
As with Assistant ChiefInspector Lussen, shock and bafflement were the stan-
dard reactions of almost everyone who learned the story's details. The shock struck
first, leaving the police, the newspeople, and the reading public stunned. The baf-
flement followed quickly. How could 38 "good people" fail to act under those cir-
cumstances? No one could understand it. Even the murder witnesses themselves
were bewildered. "I don't know," they answered one after another. "I just don't
know
annaabi.ee 
