THE PSYCHOLOGY OF COMMUNICATION
I#% 1+%$,!,++).5% #"%.,+,#% #2,% +#)6,% *".% #2,% $,=#% !2).)!#,.% 1$%"7.%!)+#8%%
B2,%#2,".5%"*%,;"'7#1"$%3')!,/%7+%&2,.,%&,%-,'"$6%4%&1#2%#2,%"#2,.%)$10)'+%
!""!:;<=>?!;?@!&;A?BC!@D@!?>?=BK!!.>B=!;?A>?B!L?>M!
;!O@!P;?!N;OOB@!*OQBCCA!P;A!=>G?@!JCBJ>=G=K!!4>MBSBCT!P;?A!>I!>GC!H;QD<=!;CB!?OA!JBC=>?!MH>!H;=!F>?B!D?<>!HD=!QB@C>>P!<>!NH;?FB!HD=!
=H>B=T!PBNH;?DN;OOA!F>?B!GFH!CBIOBE!=<;C?=B!>I!<;LD?F!>II!NL=T!;?@!I>G?@!HDP=BOI!D?!QB@R!!*P!"!?OA!JBC=>?!
MH>!N;?UV!MDG?!;Q>GMD?F!GJ!ODSD?F!>?!XC;?=Y!!@GCD?F!M!CB;ODZB!
I!CB=J>?=B=!!"#"$"%!!D=!;OP>=OO>MB@!QA!&K!
!""#$%&'()*(+,"&-."/*&-+0)*/&/()-"/%$)*1""!2!
!"# $%&# '()&# *%+,!-&"&$./# '/(,&0# #1%.'# 2.'/!3&4+# %('# $5!# .)*,./($.!"'6#
annaabi.ee 
