THE PSYCHOLOGY OF COMMUNICATION
()4%& *#(& 8"#5& *##+& )$&$/'(/%&
:MNOP?9&
@AUAD6&&<5#21&")$&-'-%($,& 8%&*#32+&'&2#!%& *(#5&M3!"&S%2%+)/!,&8"#&8'$&
'&!%'/"%(&#*&<4('"'5&;'$0#8&V'2+,& )2/)+%2!'00.,& #2%&#*&!"%&*%8& -%#-0%&"%&
"'+&5%!&!"'!&"%&/#2$)+%(%+&'&$%0*G'/!3'0)W%+&-%($#2X6
&&&
!""#$%&'()%"&'*"+,&')-.,%&+(.'"+#/.,0""""""12!
!"#$% &'(')*+#,% -(% -(#$./0/1/2*3#,% 0"441')% 5/.% 6'-.3%-7/"#% #$'% '38
3'(#*-1%)*55'.'(+'%7'#9''(%#$/3'%3/+*'#*'3%9$*+$%3$'%1*:')%-()%#$/3'%3/+*'8
#*'3%9$*+$%3$'%)*)%(/#%1*:';%%<$'%!(-116%+/(+1")')%#$-#,%*(%#$'%3/+*'#*'3%3$'%
annaabi.ee 
