Basic banking
savings banks, credit unions);
Contractual Savings Institutions (life insurance companies, fire and casualty
insurance companies, pension funds, government retirement funds);
Investment Intermediaries (finance companies, stock and bond mutual funds,
money market mutual funds).
5.4. Financial Services
5.4.1.Delivery channels in banking
There are five most important delivery channels in banking.
The bank branch.
The branch means usually a manned office in easily acessible premises but it
includes also mobile banking vehicles ranging from travelling ATM-s to travelling
mini-branch facilities. The visions of fully non-branch banking of the internet
revolution have not realised and must probably the branch networks remain
dominant channel for (retail?) banks also in foreseeable future.
13
The call center and phone bank.
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