THE PSYCHOLOGY OF COMMUNICATION
72C:8
)*+E! ! ! 5)3/4!G$<)
( ( ( &3Y(Z:4B@(("K3<()*+E
DCMCDC&NC$' P
' ()**)+,'!)-./0'>'#7?@4'$:47*)0A
$BCDE"&!'#'' 01+!2'33+,+$4+!5$6'$+
O
' ' ' E/0F/09''G)@:/7'!/**+0@H;'122I
!EJK(CEE' ' L+*@/*,'!*+F54**
' ' ' 01+!0'77'$6!8#'$9:!;#%$!!
O
! ! ! "%?+!%!@'6!2'33+,+$4+
' ' ' $+0'M7+0@).@/;'N+*)O/70)+9'#+@8'#+='#//8.;''
' ' ' PIIQ
R
!%EKMD"CK'' LR'DR'!/*FO7)4F'>'LR'L47-+?,
>'LCD#JSL' @+1%*'#,!>1%$6+!01,#/61!A+=3B>#$9,#=
' ' ' &45'6/789'T/*:;'D)04U+7:'>'()0.:/0;'12VW
P
!%SEK' ' $:4XU40'Y+='!/?*F
' ' ' C#$-+,3/=!&'3+:!01+!@/,6+((!A1%=+!%$-!91+!!
! !