30.09.2015 Ettevõtlus ja turundus III Ott Alemaa IDEEDE hindamine Väärtuspakkumise põhiküsimused Väärtuspakkumise karakteristikud • Millist VÄÄRTUST me kliendile pakume? • Uudsus • Teostatavus, tõhusus, kättesaadavus, kasutatavus • Millist kliendi PROBLEEMI me lahendame? • Standardiseerimine • Vastavus probleemile • Millist kliendi VAJADUST me rahuldame? • Disain • Bränd, staatus • Milliseid TOOTEID/TEENUSEID (võ...
Dear Jane Smith, I am writing behalf of our team to apologize for inconvenience we have caused. It was our fault and we are really sorry about this. Your camera arrived on time, but when we did the checking, we realised that it had been damaged for some reason, so we couldn't send you the damaged camera and due to that we had to wait for the next delivery from suppliers. In order to make the delivery of the new camera faster we decided that, it will be sent as an Express Delivery tomorrow. We assure you that this time you will receive your camera on time. Because of this long delay we want to make it up to you for being a good customer. As a compensation we are going to give you a free carry case and three films as a compensation. For more, your next order will be completely free. We will assure you, that it will not happen again, we sill hope that you will use our services in the future. If you h...
Safe streets again Increasing crime frequency is serious concern for everybody. Feeling unsecure, being scared are things that we should not encounter in our society. Nevertheless we have to find solution, which will last. Firstly, we have to create greater police presence. More officers means more people will certainly get help and feel safe again, which is the most important. Also criminals cannot accomplish crimes, because they definitely do not want to be caught. Secondly, we have to establish tougher sentences for those who commit crimes. First reason being is they will sit longer in prison. Second reason: delinquent will think before he does something. For intance murderer will get death penalty or perhaps some burglar will do community service for long hours. Another option is to teach children not to take a evil road. It takes time, but everything comes down to mind and thoughts. Specialist will give...
,,The Road to Wigan Pier" George Orwell AUTHOR George Orwell was the pen name of the English author, Eric Arthur Blair. He was born on June 25 in 1903 in Motihari, Bengal, in the then British colony of India, where his father, Richard, worked for the Opium Department of the Civil Service. His mother, Ida, brought him to England at the age of one. Orwell was educated in England at Eton College. After service with the Indian Imperial Police in Burma from 1922 to 1928, he returned to Europe to become a writer. He lived in Paris for the next two years, and then came to England as a school-teacher. He lived for several years in poverty. By 1936, Orwell had joined the Republican forces in the Spanish Civil War. He was wounded in the fighting. Late in the war, Orwell fought the Communists and eventually had to flee Spain for his life. During the Second World War, Orwell wrote a weekl...
Inglise keel Holidays package holiday-puhkusepakket trip-reis tour-ringreis resort-kuurort to go on holiday/take a vacation-puhkusele minema to go sightseeing-vaatamisväärsusi vaatama minema to stay in a guesthouse-peatuma külalistemajas coach-reisibuss to hire a car-autot rentima cruise-kruiis beach-rand scenery-maastikupilt wildlife-loodus tent-telk mobile home-haagissuvila pool-bassein equipment-varustus remote places-kõrvalised kohad ancient cities-iidsed linnad white water rafting-kärestiku parvetamine adventure-seiklus cable car-tõstuk backpacking-seljakotiga reisimine to be fed up-kõrini olema abroad/aboard-välismaal/kaldal high season-kõrghooaeg travel agent's-reisibüroo to cash travellers'cheques-tsekke sularahaks tegema jab-süst to book a ticket in advance-proneerima piletit ette regional cuisine-kohalik köök handicrafts-käsitöö accommodation-majutus well-equipped-hästi varustatud Travelling Chec...
Water Purification What is water purification? Water purification generally means freeing water from any kind of impurity it contains, such as contaminants or micro organisms. Water purification is not a very one-sided process; the purification process contains many steps. The steps that need to be progressed depend on the kind of impurities that are found in the water. This can differ very much for different types of water. In which ways is polluted water treated? Settling Before the purification process begins some contaminants, such as oil, can be settled in a settling tank. They can then be removed easily, after they have reached the bottom of the tank. Removal of dangerous microorganisms Often polluted water has to be freed from microorganisms. The water is than disinfected, usually by means of chlorination. Removal of dissolved solids Microrganisms are not only a threat to water; they can also be an advantage when it comes to ...
Inglise keel Holidays package holiday-puhkusepakket trip-reis tour-ringreis resort-kuurort to go on holiday/take a vacation-puhkusele minema to go sightseeing-vaatamisväärsusi vaatama minema to stay in a guesthouse-peatuma külalistemajas coach-reisibuss to hire a car-autot rentima cruise-kruiis beach-rand scenery-maastikupilt wildlife-loodus tent-telk mobile home-haagissuvila pool-bassein equipment-varustus remote places-kõrvalised kohad ancient cities-iidsed linnad white water rafting-kärestiku parvetamine adventure-seiklus cable car-tõstuk backpacking-seljakotiga reisimine to be fed up-kõrini olema abroad/aboard-välismaal/kaldal high season-kõrghooaeg travel agent's-reisibüroo to cash travellers'cheques-tsekke sularahaks tegema jab-süst to book a ticket in advance-proneerima piletit ette regional cuisine-kohalik köök handicrafts-käsitöö accommodation-majutus well-equipped-hästi varustatud Travelling Chec...
what are `territorial politics' The multi-level politics of federal, regionalised, devolved states Distribution of power between central and regional government Party competition across levels of government `Regions' as spheres for autonomous action South Africa Mexico Germany · 9 provinces · 31 states plus federal district · Developed democracy · `Cooperative' federalism · Predominant role for federal 16 Laender German influence, ANC government · Cooperative federalism pref...
Preparing for exam. Focus areas Defining innovation ● “An innovation is an idea, practice, or object that is perceived as new by an individual or other unit of adoption.” (Rogers 1952) ● CIS survey: “Product innovations must be new to your enterprise, but they do not need to be new to your market”. ● “Companies achieve competitive advantage through acts of innovation. They approach innovation in its broadest sense, including both new technologies and new ways of doing things” – (Porter 1990) ● “An innovative business is one which lives and breathes “outside the box”. It is not just good ideas, it is a combination of good ideas, motivated staff and an instinctive understanding of what your customer wants” – (Branson 1998) ● “...novel implementation of an invention, discovery, new or existing knowledge in economic process” (Joseph A. Schumpeter) ● An innovation is the implementation of a new or si...
The Rise and Demise of the New Public Management Wolfgang Drechsler (University of Tartu and Tallinn University of Technology, Estonia) © Copyright: Wolfgang Drechsler 2005 Within the public sphere, the most important reform movement of the last quarter of a century has been the New Public Management (NPM). It is of particular interest in the post-autistic economics (pae) context because NPM largely rests on the same ideology and epistemology as standard textbook economics (STE) is based (for my take on this, see Drechsler 2000), and it has had, and still has, similar results. Already more on the defensive within public administration (PA) than STE is within economics, NPM also shows that such major paradigm shifts in theory and policy may actually happen. In addition, it occasionally appears that pae-oriented scholars have overlooked the fact that some features in public management refo...
What are the Advantages and Disadvantages of Tourism? In today's world tourism is vital part of economy. Although tourism has became main source of income to many countries, it was not so couple of decades ago. This young branch of industry started developing in the second half of last century, when people had more money and sources than ever before. Importance of tourism to countries such as Egypt, Greece and Spain can not be questioned, as employment, service industry and opportunity to sell goods, is related to it. Tourism has also helped to build up certain regions, which otherwise would still be struggling in poverty. Futhermore, to make country desirable destination, governments have to keep crime rate under control, which makes life safer for locals as well. On the negative side, relentless waves of tourists increase our carbon footprint. Transportation increases pollution and creates gridlocks. Often big hote...
What is Eesti Krediidipank History Organisation Mission&Values Core Values Krediidipank has mainly focused its business activities on the domestic market, offering banking services to both private individuals and companies, maintaining a total of 21 branch offices and service locations all over Estonia. The Krediidipank office network covers 11 Estonian towns: Tallinn, Tartu, Pärnu, Narva, Viljandi, Võru, Jõhvi, Rakvere, Kuressaare, Maardu, Paldiski. Rein Otsason founded Krediidipank in 1992 Capital was the 6 000 000 rubl. 25 workers Profit 2.5 000 000 Council: Pavel Gorbatsevich Chairman of the Council Alexei Sytnikov Member of the Council Nikita Monakhov Member of the Council Jazeps Paplavskis Member of the Council Ain Soidla Member of the Council Andrus Kluge Chairman of the board Valmar Moritz Vice chairman of the bo...
Estonian Business School Bachelor’s Studies 1.International business administration (Rahvusvaheline ärijuhtimine) 2.Languages and business administration (Võõrkeeled ja ärikorraldus) 3.Entrepreneurship and business administration (Ettevõtlus ja ärijuhtimine) International business administration designed for people interested in economics and business who wish to acquire professional knowledge and skills to work in an international company or in public sector very good Business English language skills possibility to specialize in marketing, service economics or finance Languages and business administration for people who would like to gain practical skills of foreign languages (possible to study 3 foreign languages at a time) have basic knowledge of economics and business administration Entrepreneurship and business administration for people who would like to wisely get into the business worl...
Raamatukogu ülesanne Kristin Vaher a) Neli märksõna seoses Jerl Nordeni lõputööga „Ülevaade visuaali eripäradest koomiksis“ : • „Koomiks“ Asendab: sarjapildid Kitsamad: mangad manga's Seotud: Batman (tegelaskuju) Batman (character); Dark Knight graafilised romaanid graphic novels huumor humour joonistus drawing pildiraamatud picture books Ämblikmees (tegelaskuju) Spider-Man (character) Valdkonnad: AJAKIRJANDUS. KOMMUNIKATSIOON. MEEDIA. REKLAAM. KUNST. ARHITEKTUUR. • „Lõputöö“ Laiemad: üliõpilastööd undergraduate theses Seotud: kutseõpe vocational training täienduskoolitus continuing training; further training; in-service training Valdkonnad: HARIDUS. PEDAGOOGIKA. • ...
Restoran Nimi: Rühm: Address Vene tn 7, 10123 Tallinn Telephone number + 372 6313 084 Open/ Closed: Restaurant Ribe is open from the 1st of October to 1st of May from 17:00 to 23:00. We are closed on Sunday's. About us: As a result of the ideas and the work of three waiters, restaurant Ribe opened its doors in 2007. Our ambition was and is to offer our guests high quality food and service in a pleasant environment, in surroundings in which we are confident. Entering the restaurant, you are welcomed by an open and light atrium. Moving down to the floor below, you will find yourself in a more elegant and conservative setting that also offers a private area for up to 12 people. The menu of Ribe is characterised by fresh, seasonal and definitely domestic raw produce. Naturally, we also add the tastes a...
Independence day of Estonia Independence Day, officially known as Eesti Vabariigi aastapäev is a federal holiday in Estonia when it declared independence in 1918 February 24: Independence Day The Republic of Estonia was founded on 24 February 1918, when the Salvation Committee (Päästekomitee) declared the independence of the Republic of Estonia. A Quest for Independence The 1917 revolution and the generally unstable situation in Russia created the opportunity for Estonia to gain its independence. Celebration of the 95th Anniversary of the Proclamation of the State Independence of the Republic of Estonia Saturday, 23 February 11.00 Placing of wreaths on the graves of Estonian state figures 13.00 Handing out of state decorations by President of the Republic Toomas Hendrik Ilves Sunday, 24 February 07.33 Formal flag-raising ceremony on Pikk Hermann tower in Tallinn ...
The advantages and disadvanteges of a social network Social networking has took place in people' everyday life, they mostly use internet to communicate with eachother and keep themselves updated. Still, there are both positive and negative aspects in social networking. On the onehand, social network will keep people updated with their friends doings. In fact, they can check where their friends are and meet them in person. Another good aspect is that there are many good sale offers by the friends in social networks. For example, some of them can sell something very cheap that they do not need anymore. Moreover, people can chat without paying for expensive message service. For instance, messages over the internet are more than ten times cheaper. On the otherhand, social networks are making people lazier. In fact, it is comfortable to sit behind computer and text instead of meeting eachother. Furthermo...
HOW WILL TECHNOLOGY CHANGE OUR LIVES IN THE NEXT 20 YEARS LINDA BLANDE G1BK INTRODUCTION · Our everyday life is going to be more and more related to technology · We don't know how our life is going to change · Instead teachers are robots, flying cars etc NEGATIVE THINGS NOWADAYS · People are more and more antisocial, because they are stuck in their smartphones · They are not physically active · A lot of low-skill people are losing their jobs because of automatisation (replacing people with robots) · Because of growing the human population we need to produce more and more technical items (phones, computers, home appliances etc) · Air pollution (factories) · Most people doesn't know how to use these technical items · Children nowadays POSITIVE THINGS NOWADAYS · Medicine can develope · More opportunities to explore things in our life · Simple learning opportunities (e-school etc) · Sustainable methods ...
Dear E. Lonamar, Thank you for your email. Firstly, I would like to apologize for the troubles and frustration that you experienced lately. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial information in your complaint concerning our products and services as well as the degree of our services. Secondly, we will talk about your feedback with our employees whom you contacted by mail and by phone. We know that this kind of service is not acceptable form a high-street store and we will solve this problem that nobody should ever experience anything like that in the future. Thirdly, I am very sorry that the printer you bought from our online store is faulty. Our rules stipulate that if the printer is faulty, it will be replaced or the money will be returned to the customer. Do we agree that we will se...
Tartu Secondary School of Business AS M.T.S Business plan Karin Erimäe Instructor: Natalja Zagura Tartu 2008 2 TABLE OF CONTENTS TABLE OF CONTENTS........................................................................................................2 EXECUTIVE SUMMARY.................................................................................................... 3 BUSINESS IDEA...................................................................................................................3 Mission ........................................................................................................................
Tartu Secondary School of Business The Free Rider Problem Airo Kõrgesaar Form B Tartu 2009 Content Content 2 The Political Problem 3 The Example 4 Solution and Problems 5 The Main Economical Problem 6-8 Free riding Problem on Public Transport 9 References 10 2 The Political Problem A common example of a free rider problem is defense spending: no one person can be excluded from being defended by a state's military forces, and thoes free riders may refuse or av...
To: Walter White, Manager From: Rick Grimes Subject: Suggested improvements to make the shop more profitable Date: 3rd December 2012 Purpose: The purpose of this report is to make recommendations on how to improve the shop and make it more profitable. Discounts: Firstly, one suggestion would be to make several discounts on popural products. For example, reducing the price of a popural item by about 15 percent would really pay off. Also if a customer buys two same items, he gets the third one for free. This would certainly be profitable and I am confident that more people would visit your shop. Extra shop assistants: Lastly, I think that hiring an extra two or three shop assistants would be a very good idea too. Then customers would have to wait less to pay for their items and the shop could service a lot more customers than before. Bonuses for regular customers: Secondly, I think that regular customers who have been visting your shop f...
Report To: The headmistress of the school From: Max Hoffmann Subject: Nõmme adventure park Date: 21th March 2014 Introduction The aim of this report is to assess a newly established Nõmme adventure park and to see if it is suitable to use for field trips. Park overview Nõmme adventure is located in Tallinn, the capital of Estonia. Park was established in June 2013. It is a park up in the trees. Venturing the trails up in the trees gives you an opportunity to discover yourself and company in exhilarating situations. This very park had totally 6 trails. With each trail new hight is reached and more difficult obstacles are passed through. Finances Even though, the prices are high, it is worth it, as unfoegettable experience will be received. Adults pay 17 per day, youth pay 13 per day. Luckily, there is a chance to get a discount for groups up to 10 students. Facilities For foreign groups there ...
STEP Analysis Switzerland Liisi Nigul Turundus II Sociological factors: Religions: Main religion is Roman Catholic 41,8%, then comes Protestants with 35,3% and on the third place are so called non-believers (people with no religion) 11,1%. (Other: muslin, orthodox, other Christian and so on). Birth rates: Switzerland has a birthrate of 9, 51 births to 1000 people, it's in the 199 place in the world's birth rate comparison. Leisure activities: Leisure activities range from taking part in grueling sports to relaxing with family and friends. Many people also devote part of their leisure time to the public service. Life expectancy at birth: total average is 81 years but if you look ...
LETTER OF ENQUIRY An enquiry letter is what we send to a person or a company when we need more information about a product or service offered by that person or company. These letters are often written in response to an advertisement. 1. What is the intended purpose of the inquiry that I intend to write? 2. Who is the intended recipient? 3. How can I let my recipient know that I am seriously interested in their product/service/job offer? General Rules to Follow: Be polite. Be clear and organized about what you want/need to know. Express thankfulness for time and effort. The K.I.S.S. principle keep it short and simple SAMPLE LETTER Dear Ms Smith I am writing in response to your advertisement to enquire about the pub and restaurant placement in England. /I am writing to enquire about the pub and restaurant placement in England, as advertised by you. To start with, where in England/in which area o...
Stalini terror ja repressioonid enne Teist maailmasõda Referaat Tartu 2011 Sisukord Sissejuhatus............................................................................................................................ 3 1. Poliitiline terror ja repressioonid......................................................................................... 4 1.1. Trotski ja trotskistid...................................................................................................... 4 1.2. 1930ndad ja Suur Terror............................................................................................. 6 2. Terror ja repressioonid rahva vastu..................................................................................... 8 2.1. Kollektiviseerimine ja võitlus kulakutega...................................................................... 8 2.2. GULAG...............
Kontrolltöö teemal VÕÕRSÕNA XI klass 1. Kirjuta tsitaatsõna asemele eestikeelne väljend! 1. Vaatasime uut (action-filmi) põnevusfilmi 2. Riiulil on suur valik (aftershave) habemeajamisjärgseid palsameid 3. Kõik TV-kanalid näitavad (reality-show) tõsielusarju 4. Jaan istub (laptop) taga.sülearvuti 5. Valitsuse (briefing) oli puruigav.koosoleks 6. Peeter on ametilt (copywriter) reklaamtekstide koostaja 7. Semud võtsid toidu (drive-in) müügist.sissesõidu 8. Naise (make-up) oli laiali.meik 9. Tiina on ametilt (marketing) spetsialist.turndus 10. Tudeng ostab riided (second-hand). taaskasutus 11. Filmi (soundtrack) meeldib mulle.teema muusika 12. Kursuslased osalesid mitmes (workshop).töötoas 13. See mees olevat (gay).Gei 14. Teose (copyright) kuulub meile.autoriõigus 15. Kinos on kombeks süüa (popcorn).popkorni 16. Meie (team) töötab hästi.meeskond 17. See on linna parim auto(service).teenindus 18. Filmitähte piirasid (paparazzo).ajakirjani...
Herzlich willkommen bei Joe's Wirtshaus zum Löwen. Bei Joes Wirthaus zum Löwen erwartet Sie eine große Auswahl an schmackhaften deutschen Gerichten, die täglich aus frischen Produkten zubereitet werden, frisch gezapftem Bier, erlesenen Flaschenweinen, spritzigen Cocktails und duftenden Kaffeespezialitäten aus frischer Röstung. Die urgemütliche Atmosphäre bei Joes Wirthaus zum Löwen Restaurants lädt Sie zum Genießen und Verweilen ein. Und im Sommer ist die Restaurant großer Biergarten mit Blick auf die Kaiser-Wilhelm-Gedächtniskirche eine Oase der Entspannung mitten in der City. Joe's Wirtshaus zum Löwen hat nicht ohne Grund eines der größten und beliebtesten Restaurants Berlins. Joe's Wirtshaus zum Löwen Küche ist schmackhaft. Und die üppigen Portionen zu günstigen Preisen haben noch jeden satt gekriegt. Alle Speisen werden aus frischen, regionalen Produkten zubereitet und kommen stets frisch und hausgemacht auf den Tisch. Die Gä...
Harsher punishments will reduce the amount of crime. Is it safe to live your life nowadays? Unfortunately it does not seem like that. Almost everyone can say that they have had some contact with crimes, it can vary from a minor offence to even a murder. But how can we reduce the amount of crime? Are harsher punishments the solution? Firstly I think that if the punishments are as weak as they are now, it won't make the criminals think. They get punished and still commit crimes. Probably the biggest punishment for a petty theft is community service which isn't much of a punishment. It gives the feeling that a person can do what he wants, live like he wants and nothing happens. Furthermore I think that the life in prison is actually quite good. A place to sleep, food and people. Many prisoners who get out of prison are not afraid to go back. They have a stable life there and they are satisfied On th...
Nowadays many students decide to continue to higher education which means going to university after high school, in order to improve their prospects in further life. It is my considered opinion that higher education is necessary for a number of reasons. To begin with, people who lack educational degrees are more likely to be limited to basic jobs in service and manufacturing industries since today's job market is competitive and employers may not be interested in hiring candidates who do not have a degree. While employees with higher education have a better opportunity to get jobs with a lot of benefits and greater salaries. What is more, a lot of university courses include practical parts and work experience. Having a previous job experience in the field they have chosen, before they actually enter to the job market, is a huge advantage. Moreover, the more connections students collect during their internships, the more options they w...
Traffic congestion droughtpõud floodüleujutus conjure up esile kutsuma, välja meelistama(creat in the mind) mimic miimika(imitate) fool narr, loll deadline tähtaeg(time limit) feud vaen, võitlus hype meediakära camp laager, leer(groups) pull off teoks tegema(achived) evocative esilekutsuv batty oger hang over kohal rippuma regarded kõrvale jäetud proof tõend bitter verine, kibe heap kuhi pile riit mainstream põhivool technological advances tehnilised arengud unemployment space junk consumer society fast food urban sprawl impersonal service GM food biological weapons stressful lifestyle extreme weather changes nuclear power immers süübima, asja sees olema outletshop outcomeresult outlookfuture outingexcursion outsetbeginning outrageanger outbreakepidemic outlaycosts outdistance kaugele maha jätma outdo ületama outsmart ülekavaldama outrun kiiremini, kaugemale jooksma Outgrow välja kasvama outsell space station scientific journal exper...
Packaging General characteristics of the packaging q Packaging tool or set of tools that protect goods from damage and loss. q Packaging is really important, as all kinds of damage may be caused to shipments : moisture, corrosion, dropping, evaporation, chemical reactions, and pilferage. Its essential to arrange for safe packing. Packing elements Ø Packing elements are containers, packaging or dressings material. Ø Package means the container for storage of goods or for their transportation. Ø Packaging materials mean any material used especially to protect something. qualification of packing Number of signs: Ø place Ø purpoce Ø the applied materials Ø form Ø frequency rate of use in a place of packing distinguish v Production - technological operation carries a manufacturer. v Trading - holding seller. This trading service can be free or paid. types of packaging ...
Wortsatztest Der Absatz-verkauf Die Beschaffung-alles was für ein Unternehmen besorgt werden muss Das Betriebsmittel-Staff oder Gerät das man zur Produktion braucht Der Einzelhandel- verkauf von Waren direkt an den Verbraucher Die Erstellung-Produktion, scöpfung, Anfertigung Die Gewinnung-abbau, Förderung Die Kundenberatung-service Die Lagerhaltung-Aufbewahrung von Warer Die Leistung,-e-materielle oder immaterielle Anstrengung Die Raumüberbrückung-Transport von Waren und Information von einem Ort zum andere Die Sortimentalsbildung-Auswahl der Produktauswahl eines Betriebes Der Verarbeiter-macht aus einem oder mehreren Stoffen ein neues Produkt Die Verarbeitung-Tätigkeit des Verarbeiters Der Vendelung-aus einem weniger went vollen Produkt ein höherwertiges Produkt Die Warenverteilung-Distribution von Produktion Der Werkstoff-Produkt aus dem ein Produkt erstelt wird Die Wertschöpfung-aus etwas weniger...
Education in Russia Table of contents Compulsory school years School stages Grading system PISA results GDP investment Literacy rate in the country Interesting facts about rules and regulations Compulsory school years Eleven-year secondary education in Russia is compulsory A student of 15 to 18 years of age may drop out of school with approval of his/her parent and local authorities Students with multiple violations may be kicked out of school at starting age of 15 School stages kindergarten (age 3 to 7) elementary (years 1-4) middle (years 5-9) senior (years 10-11) Grading system In Russia, most educational institutions use a five-point grading scale, where 5 is the highest and 1 is the lowest 5 "Excellent" 4 "Good" 3 "Satisfactory" 2 "Unsatisfactory" 1 "Very Poor" In higher education, most subjects are graded `Pass/No pass' PISA resul...
Health 2007 1. Introduction Health is the level of functional or metabolic efficiency of an organism at both the cellular and social level. In the medical field, health is commonly defined as an organism's ability to succesfully respond to challenges and effectively restore and keep a so-called ,,state of balance". 2. History · Early hospitals During the Middle Ages the hospital could serve other functions, such as an almshouse for the poor, or hostel for pilgrims. In ancient cultures, religion and medicine were linked. The earliest known institutions aiming to provide cure were Egyptian temples. Greek temples dedicatedto the healer-god, might admit the sick, who would wait for guidance from the god in a dream. The Romans adopted this worship. The Sri Lankans are perhaps responsible for introducing theconcept ofdedicated hospitals to the world. According to an ancient chronicle, written in the 6 th centur...
Tartu Ülikooli Pärnu kolledz Turismiteaduskond Teeninduskultuur eile, täna, homme Referaat Pärnu, 2008 Sisukord Sissejuhatus ......................................................................................................3 Teeninduskultuur eile........................................................................................4 Teeninduskultuur täna.......................................................................................6 Teeninduskultuur homme..................................................................................8 Kokkuvõte........................................................................................................10 Kasutatud kirjandus..........................................................................................11 ...
CANADA GENERAL STATISTICS Capital - Ottawa Population - 33,390,141 (July 2007 est.) Population density 3.5 inhabitats per km2 Among the lowest in the world Currency Canadian Dollar (CAD) 2 Official Languages English and French Government system constitutional monarchy and federal parliamentary diplomacy POLITICAL SYSTEM Constitutional monarchy Elizabeth II, Queen of Canada, head of state Governor General appointed by the monarch Parliamentary democracy Similar parliamentary system to other Commonwealth realms Federation "One Dominion under the name of Canada" with the Constitution Act of 1867 GEOGRAPHY Located in North America, north of USA Territory - 9,984,670 km2 World's second largest country CLIMATE Due to large territory, climate varies in greatly ECONOMY One of world's wealthiest nations 1,406,000 GDP 9th in the world About ¾ of Canadians employed in s...
GREAT BRITAIN Across 6. What is the language that is spoken in Scotland by more than 70,000 people 7. Which part of the UK has the population of 2,965,900 10. What was first used in Britain to smelt ores such as iron 13. It is the official religion in Britain 15. A Cumbria's lake that is knows as ''Queen of Lakes'' 16. The second highest top in Britain 18. One of Britains great ports which is connected to the sea by rivers 19. South of the Pennines, also knows as the industrial heart of the United Kingdom 20. Agriculture contributes 2 per cent of... Down 1. Type ...
Dear Madam or Sir I am writing to express my strong dissatisfaction with the service of your company. My complaints concern holidays on Tenerife. To start with, your travel agent assured me that I would stay in a luxurious hotel situated not far from the Golden Beach. I was also promised a spacious room with a terrace and windows overlooking the ocean. However, the hotel turned out to be small and old and it was situated close to a very busy street, furthermore, very far from the ocean. It took 40 minutes to walk to the beach. Moreover, there was a balcony instead of a terrace in my room. In addition, the staff of the hotel neglected their duties. I had to ask three times for new bed linen and when I asked for a wake-up call at 6 o'clock, I was woken up at 9 o'clock. When I complained about it, a receptionist treated me very rudely. Secondly, the choice of food served at the hotel restaurant was very limited. There were hardly any ...
What`s your job? HOTEL RECEPTIONIST Hotel receptionists are responsible for making guests feel welcome, dealing with room bookings and cancellation, and handling general requests made by guests during their stay. You would spend most of your time behind a reception desk, using a computer and telephone switchboard. You would usually work shifts, which could include evenings, nights, weekends and public holidays. Part-time and seasonal work often available. DUTIES AND RESPONSIBILITIES: · Dealing with reservations by phone, e-mail, letter, fax or face-to-face. · Checking guests info and of the hotel, allocating rooms and handing out keys. · Preparing bills and taking payments. · Answering questions about the hotel and the surrounding area. · Dealing with complaints or problems. In larger hotels, you would use a computerised system to make reservations and keep room bookings and availability...
1) Eduactional charities - Hariduslikud heategevusasutused 2) Universal education - Üldkättesaadav haridus 3) Compulsory education - Kohustuslik haridus 4) Full-time education - Päevane õpe 5) Home schooling - Koduõpe 6) Maintained schools - Riigikoolid 7) National Curriculum - Rahvuslik õppekava 8) Independent schools - Erakoolid 9) Foundation subjects - Alusained 10) School hours - Koolitunnid 11) Terms - Semestrid 12) State schools - Riigikool 13) Primary (education) - Algharidus/algkool 14) Infant - Väikelastele 15) Junior - Algaste 16) Secondary - Põhikool 17) Single-sex - Ühesoolised 18) Co-educational - Segakoolid 19) Comprehensive schools - Üldhariduskool 20) Selective - Valiv 21) General certificate of secondary education - Põhikooli lõpueksam 22) Independent examination boards - Sõltumatud eksamikomisjonid 23) Vocational college - Kutsekool 24) Technical college - Tehnikumid 25) A-Level - Riigieksamid 26) Further eduaction col...
ORGAANILINE KEEMIA TÄNAPÄEVAL Marika Rodionova 11a Mis see on? • Orgaaniliseks keemiaks nimetatakse keemia haru, mis käsitleb orgaanilisi ühendeid ja tegeleb nende ehituse, omaduste, koostise, saamiisviiside ja reaktsoonide uurimisega. • Varem käsitleti orgaanilist keemiat kui elusorganismidest pärnevate ainete keemiat. Siit tuleneski nimetus „orgaaniline,“ sest suurem osa orgaanilistest ainetest on seotud elusorganismidega. Orgaanilised ühendid • Orgaanilised ühendid tekivad kas organismide elutegevuse käigus (rasvad, valgud) või on tekkinud organismide elutegevuse jääkidest (nafta, kivisüsi). • Kõik orgaanilised ühendid sisaldavad süsinikku, mistõttu võib orgaanilist keemiat nimetada ka süsinikuühendite keemiaks. • Peale süsiniku võib sageli orgaanilistes ühendites elementidest veel sisalduda vesinikku, hapnikku, lämmastikku, fosforit, väävlit ja halogeene. • Orgaaniliste ühendite arv...
Task 1 8 points You found an advertisement on the Internet offering to plan a trip for you. You would like to travel around the UK. Read the advertisement and write a letter asking for suggestions. Use all the prompts. SUGGEST ME A TRIP We will make all the arrangements for you Let us know about · Number of people · Budget · Time · Places to visit · Things to do Contact us to get a trip proposal: Mary McCarthy, [email protected] Use the pen name Mari/Mart Mets for yourself. DO NOT WRITE any addresses. You should write 120 words. ----------------------------------------------------------------------------------------------------------------- --------------------- Dear Mrs McCarthy I found Your companies advertisement on the Internet offering to plan a trip. I'm very interested in Your service and would like to get some suggestions on a trip around the UK. I am planning to travel with 3 people in the end of Au...
Wales English (a.80%) Welsh (a.20%) Offical languages Capital and largest city: Cardiff Goverment: Constitutional monarchy Total area: 20,779 square kilometers Population: 3,006,400 (estimate June 2010) Currency: Pound sterling (GBP) Facts about Wales Pictures about Wales Wales is a generally mountainous country on the western side of central southern Great Britain, between the Irish Sea to the north and the Bristol Channel to the south. It is part of the United Kingdom, and is bordered by England to its east and the Atlantic Ocean, St George's Channel and Irish Sea to its west. It is about 274 km from north to south and at least 97 km wide, with a total area of 20,779 km2. It has over 1,200 km of coastline, and includes offshore islands of which the largest is Anglesey. Wales geography and environment The Economy of Wales. In 2010, according to ONS provisional data, hea...
Nothing can be done to prevent crime We will always have to face grief and pain as a result of countless varieties of crimes.Unfortunately, we are prone to make bad choices and reap undesirable outcomes. What in future can make more problem, what was. The difference is that most of us have some self-control, but in time of need human beings can change drastically their personality. That is why we can not prevent all crimes every time or build a perfect society: because we are still plain humans. But we can improve on an environment by providing a higher level of education and security. In doing so, there will be a decrease in the attempts of crimes, since a higher level of social development was properly provided. Our world is well known by having a high level of poverty and all sorts of crimes. This is a consequence of bad governments that hav not provided the least welfare throughout the centuries. So...
The Republic of Singapore SilverKera 10.B GAG Some statistics · An island country · Southern tip of the Malay peninsula · Total area of 710 km2and a population of 5 312 400 · Population density 7 315/ km2 · Left-handtraffic A brief history of Singapore · Comes from the Malay wordSingapura · British colony in 1819 · Occupied by Japan in 1942-1945 · 1959 self-governing state · 1963 joined Malaysia · 1965 complete independence Legal system · Legal system based on English common law · Trial by jury removed in 1970 · Caning · Mandatory death penalty · "Possibly the highest execution rate in the world relative to its population" Economy · Location made it an important trading post · In 2011 ranked 2ndfreest economy · Singaporean dollar · Port of Singapore · Worlds highest % of millionaires (1 out of 6) · No minimum wage and high income ineq...
Britain forms the greater part of the British Isles, which lie off the north-west coast of mainland Europe.The geographical name for all the islands is the British Isles. They also include Eire, the Republic of Ireland, which has been politically independent of the British government since 1921. The largest of the islands is called Great Britain and it comprises England, Wales, snd Scotland. The full political name for the countries sharing a parliament in London is the United Kingdom of Great Britain and Northern Ireland. Covering an area of some 242, 500 sq km. The longest river, the Severn flows for 354 km and the largest lake is Lough Neagh in Northern Ireland. Scotland is the most mountainous part of the country.Britain is a relatively densely populated country.The capital, London, has population of around 8 million. The majority of the population speak English. Britain is a parliamentary democracy, in which people over 18 have a r...
What are the advatanges and disadvantages of using Facebook? Facebook is one of the largest social networks, where you can meet new people and chat with everyone, even with strangers. But like every other social network, Facebook have its own advantages and disadvantages. First of all, Facebook is free. It provides free service to users and this is a main advantage. Now days Facebook starts some paid services, but if you don't need it, you don't have to use and pay for it. Secondly, Facebook helps you connect and share with the people in your life. You can connect and find anyone you want, your relatives, old friends etc. Also Facebook have billions users, so you even can make new friends from different places. You can connect with people by using Facebook chat. Furthermore, Facebook provides a very high security about users account. Facebook try to keep privacy setting very simple so users can secure their account easily. You can...
Types of holiday: Career in Tourism Trends in tourism Alandatud hind-Discount price Alaline,püsiv-permanent Ajavahe-jet lag Ekstreemturism-Hardship holiday Autasu-Reward Edasi-tagasi pilet-Return ticket Eripakkumine(soodushinnag)-Special rate Avatud inimene-Outgoing personality Jõukas-Affluent Eripakkumine-Special offer Hariduskäik-Educational history Jõukus-Prosperity Hobi-või huvialaturism-Special interest holiday Honorar-Fee Kaasmaalane-Compatriot Järsku alandatud-rock-bottom price Juhi töökoht-Management job Kasum,tulu-Revenue Kallis-expensive Kaaskiri-Covering letter Koopia-...
Words Unit 8 beef veiseliha snails teod veal vasikaliha raw toores lamb lambaliha boiled keedetud chicken kana steamed aurutatud pork sealiha fried praetud game metsloomaliha grilled grillitud turkey kalkun baked küpsetatud tuna tuunikala pickled marineeritud salmon lõhe beat eggs cream lahti klopitud munad, kreem cod tursk peel potatoes kartuleid koorima trout forell stir soup suppi segama pike haug sieve flour jahu sõeluma eel angerjas grate chees...
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