Estonians are quite formal and may not come across as quote cold or even friendly to people from more informal cultures. This should not be interpreted so. Once the relationship warms up the communication style becomes a lot less stiff. Shake hands with everyone at the meeting. Remember it is rude to greet someone while seated. Handshakes should be firm and confident. Maintain steady eye contact while shaking hands. Try and wait for a woman to extend her hand. Address businesspeople by their professional title and their surname. If someone does not have a professional title, use "Härra" to address a man and "Prova" to address a woman. o Wait until invited before moving to a first name basis. Business Card Etiquette Business cards are exchanged without any fuss or ritual. Present your business card so it is readable to the recipient. Treat someone's business card with respect. Having the other side of your card translated into Estonian is a nice gesture.
recognised formally as a social class 58. Peer/ nobleman- a nobleman; a member of one of the five degrees of the British nobility (duke, marquis, earl, viscount, baron) 59. Gentry- in a restricted sense, those between the nobility and the yeomanry, the landed people – lack hereditary titles – used to exercise extensive political influence at the local level 60. Middle classes- about 50-60% of the population, include industrialists, professionals, businesspeople (white-collar; salary) and shop-owners (self-employed). 61. Working class(es)- agricultural, mine and factory workers (blue-collar; wages). 62. Lower classes- Lower class (occasionally described as working class) are those employed in low-paying wage jobs with very little economic security. The term "lower class" also refers to persons with low income. The working class is sometimes separated into those who are employed but lacking financial
It is versatile. It is flexible, and can be increased almost without lim- its, if you learn how. An immigrant could arrive at a U.S. airport with the ability to create a billion-dollar industry in his head. He could walk up to cus- toms; open his hands and say, “Nothing to declare;” and walk on through. His assets are all in his knowledge and skill. Many of the most successful and respected entrepreneurs and businesspeople in America arrived this way. ■ KNOWLEDGE IS THE GREAT RESOURCE The primary source of value today is knowledge. Since there is no limit to the amount of knowledge you can acquire, there is no limit to the amount of value that you can create.You can start from wher- ever you are, no matter what your background, and begin to in- crease your mental assets. You can start work today on improving
intelligent ways of dealing with any situation. You will be free to let go of your unhappiness the moment you recognize it as unintelligent. Negativity is not intelligent. It is always of the ego. The ego may be clever, but it is not intelligent. Cleverness pursues its own little aims. Intelligence sees the larger whole in which all things are connected. Cleverness is motivated y self- interest, and it is extremely short-sighted. Most politicians and businesspeople are clever. Very few are intelligent. Whatever is attained through cleverness is short-lived and always turns out to be eventually self- defeating. Cleverness divides; intelligence unites. THE BACKGROUND UNHAPPINESS The ego creates separation, and separation creates suffering. The ego is therefore clearly pathological. Apart from the obvious ones such as anger, hatred, and so on, there are other more subtle forms of negativity that are so
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