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Service marketing (0)

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Service marketing #1 Service marketing #2
Punktid 50 punkti Autor soovib selle materjali allalaadimise eest saada 50 punkti.
Leheküljed ~ 2 lehte Lehekülgede arv dokumendis
Aeg2014-09-08 Kuupäev, millal dokument üles laeti
Allalaadimisi 2 laadimist Kokku alla laetud
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Autor girli88 Õppematerjali autor
Raamatu Marketing Plans for Service Businesses. (Malcolm McDonald and Adrian Payne) kokkuvõte peatükkide kaupa.

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Consumer Behavior Assignment Assignment 1(4) Girli Vasiljev HAAGAHELIA University of Applied Sciences RB1X 12.12.2011 Consumer behavior Introduction Each and every one of us is a consumer. We buy products and services every day. But why do we prefer one product or service to another? What leads us to make the right decision before every purchase? There are many aspects influencing our decision making process and thereby our consumer behavior. Attitudes, perceptions, image, roles, motivations, determinants etc. encourage us to buy or not to buy a product or service. (Cooper & Gilbert, 2008, p. 43)

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Introduction of SCM

INTRODUCTION OF SUPPLY CHAIN MANAGEMENT (SCM) A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Supply chains exist in both service and manufacturing organizations, although the complexity of the chain may vary greatly from industry to industry and firm to firm. Supply chain management is typically viewed to lie between fully vertically integrated firms, where the entire material flow is owned by a single firm and those where each channel member operates independently. Therefore coordination between the various players in the chain is key in its effective management

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"Marketing"

(Pages : 15-23) Prepared: Kadri Tamm, MF-I-4 Instructed: Jane Tammeorg Tartu 2009 Marketing Basics for the Small Business Marketing is the wide range of activities involved in making sure that you're continuing to meet the needs of your customers and getting value in return. Marketing is usually focused on one product or service. Thus, a marketing plan for one product might be very different than that for another product. Marketing activities include "inbound marketing," such as market research to find out, for example, what groups of potential customers exist, what their needs are, which of those needs you can meet, how you should meet them, etc. Inbound marketing also includes analyzing the competition,

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Starteegiline juhtimine

external opportunities and internal strengths while working around external and internal weaknesses- • Strategy = opportunity / capacity  • Opportunity has no real value unless a company has the capacity to take advantage of that opportunity SFAS summarizes an organization’s strategic factors by combining the external factors from the EFAS. Table with the internal factors from the IFAS Table. Strategic window- a unique market opportunity that is available for a particular time. TOWS Matrix- illustrates how the external opportunities and threats can be matched with internal strengths and weaknesses to result in 4 possible strategic alternatives • Provides a means to brainstorm alternative strategies • Forces managers to create various kinds of growth and retrenchment strategies • Used to generate corporate as well as business strategies

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It is not just good ideas, it is a combination of good ideas, motivated staff and an instinctive understanding of what your customer wants” – (Branson 1998) ● “...novel implementation of an invention, discovery, new or existing knowledge in economic process” (Joseph A. Schumpeter) ● An innovation is the implementation of a new or significantly improved product (good or service), or process, a new marketing method, or a new organisational method in business practices, workplace organisation or external relations” (Oslo Manual). Innovation and entrepreneurship Schumpeter on innovation: the role of inventions and entrepreneurs ● Innovation as “new combinations” of existing resources: “Innovation is possible without anything we should identify as invention and invention does not necessarily induce

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Integration of Lean Con. and Building Information Modelling

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